Dell Inspiron 1370 Скачать руководство пользователя страница 43

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Using Support Tools

System Messages

If your computer has an issue or error, it may

display a System Message that will help you identify

the cause and action needed to resolve the issue.

NOTE:

If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the

Dell Technology Guide

on your hard drive or at

support.dell.com/

manuals

or see “Contacting Dell” on

page 61for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support

— The computer failed to complete

the boot routine three consecutive times for

the same error. Contact Dell for assistance (see

“Contacting Dell” on page 61).

CMOS checksum error

— Possible motherboard

failure or Real Time Clock (RTC) battery low.

Replace the RTC coin-cell battery (see the

Service Manual

support.dell.com/manuals)

or contact Dell for assistance (see “Contacting

Dell” on page 61).

CPU fan failure

— CPU fan has failed. Replace

the CPU fan (see the

Service Manual

support.

dell.com/manuals)

Hard-disk drive failure

— Possible hard disk

drive failure during POST. Contact Dell for

assistance (see “Contacting Dell” on page 61).

Hard-disk drive read failure

— Possible hard

disk drive failure during HDD boot test. Contact

Dell for assistance (see “Contacting Dell” on

page 61).

Keyboard failure

— Keyboard failure or

loose cable.
Replace the keyboard (see the

Service Manual

support.dell.com/manuals)

Содержание Inspiron 1370

Страница 1: ...SETUP GUIDE INSPIRON ...

Страница 2: ......

Страница 3: ...SETUP GUIDE Model P06S series Type P06S001 INSPIRON ...

Страница 4: ...ed in this text Dell the DELL logo Inspiron YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel and Pentium are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark of the Blu ra...

Страница 5: ...ptional 12 Connect to the Internet Optional 14 Using Your Inspiron Laptop 16 Right View Features 16 Left View Features 18 Front View Feature 20 Computer Base and Keyboard Features 22 Multimedia Control Keys 25 Display Features 26 Dell Extended Battery Life 28 Removing and Replacing the Battery 28 Software Features 30 Dell Dock 32 Solving Problems 34 Beep Codes 34 Network Problems 35 Power Problems...

Страница 6: ...einstallation 52 Getting Help 54 Technical Support and Customer Service 55 DellConnect 55 Online Services 56 Automated Order Status Service 57 Product Information 57 Returning Items for Repair Under Warranty or for Credit 58 Before You Call 59 Contacting Dell 61 Finding More Information and Resources 62 Basic Specifications 64 Appendix 70 Macrovision Product Notice 70 Information para NOM únicamen...

Страница 7: ...her sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can damage the computer or cause a fire The computer turns on t...

Страница 8: ...ide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer NOTE Connect the power cord to the adapter firmly and ensure that the light on the adapter is on when you turn on power NOTE Use only Dell AC adapter family PA 2E and PA 12 with yo...

Страница 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect one end of the network cable to the computer and plug the other end into the wall socket ...

Страница 10: ...8 Setting Up Your Inspiron Laptop Press the Power Button ...

Страница 11: ...ws setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE For optimal performance of your computer it is recommended that you download and in...

Страница 12: ... a SIM on your computer allows you to connect to the Internet To access the Internet you must be within the network of your cellular service provider To install the SIM Turn off your computer 1 Remove the battery see Removing and Replacing the Battery on page 2 28 In the battery bay slide the SIM into the SIM slot 3 Replace the battery see Removing and Replacing the Battery on page 4 28 Turn on yo...

Страница 13: ...11 Setting Up Your Inspiron Laptop 1 battery bay 2 SIM slot 3 SIM 1 3 2 ...

Страница 14: ...to enable or disable wireless The wireless on or off icons appear on the screen to indicate the status NOTE The wireless feature is available on your computer only if you purchased a WLAN or a Bluetooth card Wireless on Wireless off For information on changing the behavior of the Fn key see Multimedia Control Keys on page 25 ...

Страница 15: ...13 Setting Up Your Inspiron Laptop ...

Страница 16: ...SB modem and to the telephone wall connector before you set up your Internet connection To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 15 Setting Up a Wireless Connection NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need t...

Страница 17: ...tion ready If you do not have an ISP the Connect to the Internet wizard can help you find one To set up your Internet connection Save and close any open files and exit any 1 open programs Click 2 Control Panel Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears NOTE If you do not know which type of connection to select cl...

Страница 18: ...16 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop Right View Features 1 3 5 2 4 4 INSPIRON ...

Страница 19: ...when placing a disc in the tray For more information on using the optical drive see the Dell Technology Guide on your hard drive or at support dell com manuals CAUTION This drive supports nonstandard sized and shaped discs however degradation in drive performance may be experienced and in extreme cases the drive may be damaged 4 Eject button Opens the optical drive tray when pressed 5 Security cab...

Страница 20: ...18 Using Your Inspiron Laptop Left View Features 1 2 3 4 5 ...

Страница 21: ... or a broadband device if you are using a wired network 3 HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When used with a monitor only the video signal is read 4 VGA connector Connects to video devices such as a monitor or a projector 5 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player ...

Страница 22: ...20 Using Your Inspiron Laptop Front View Feature 1 ...

Страница 23: ... documents stored on a memory card see Basic Specifications on page 64 for a list of supported cards NOTE Your computer ships with a plastic blank installed in the card reader slot Blanks protect unused slots from dust and other particles Save the blank for use when no card is installed in the slot blanks from other computers may not fit your computer ...

Страница 24: ...22 Using Your Inspiron Laptop Computer Base and Keyboard Features 4 5 2 3 1 ...

Страница 25: ... Computer state s Battery charge level AC Adapter Solid white on off hibernate n a 90 Blinking white standby charging off off hibernate 90 Battery Solid white on 10 Blinking white standby 10 Solid amber on standby 10 off off hibernate n a NOTE The battery is charging when the computer is powered using an AC adapter 2 Power button Turns the computer on or off when pressed ...

Страница 26: ... multimedia control keys see Multimedia Control Keys and page 25 4 Touch pad buttons Provide left click and right click functions like those on a mouse 5 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and right click or left click by tapping the surface NOTE To change the touch pad settings double click the Dell Touch pad icon in the notification are...

Страница 27: ...ultimedia control key performs the associated multimedia action For function key press Fn the required function key Function Key First Pressing any function key performs the associated function For multimedia action press Fn the required multimedia control key NOTE The Multimedia Key First option is active only in the operating system Mute the sound Play or pause Decrease the volume level Play the...

Страница 28: ...26 Using Your Inspiron Laptop Display Features The display panel holds a camera and accompanying digital microphone 1 2 3 4 ...

Страница 29: ...ilt in camera for video capture conferencing and chat 3 Camera activity indicator Indicates if the camera is on or off 4 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide on your hard drive or at support dell com manuals ...

Страница 30: ...k 2 Show Settings The Battery Meter window appears Click 3 What is Dell Extended Battery Life Removing and Replacing the Battery WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables in...

Страница 31: ...29 Using Your Inspiron Laptop 1 2 3 1 battery 2 battery bay 3 battery release latches 2 ...

Страница 32: ...setup an e mail account and upload or download files Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs and listen to music or Internet radio stations Your optical disc drive may support multiple disc media formats including CDs DVDs and Blu ray Discs optional You can download or copy pictures and video files from portable devices such as dig...

Страница 33: ... on your Dell computer provides two default options Power saver Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime Balanced recommended Automatically balances the performance of your computer by consuming energy on capable hardware Transferring Information to a New Compute...

Страница 34: ...oup of icons that provide easy access to frequently used applications files and folders You can personalize the Dock by Adding or removing icons Grouping related icons into categories Changing the color and location of the Dock Changing the behavior of the icons ...

Страница 35: ... the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the instructions on the screen 2 Personalize the Dock Right click the Dock and click 1 Advanced Setting Choose the desired option to personalize the 2 Dock ...

Страница 36: ...eries of beeps called a beep code identifies a problem Write down the beep code and contact Dell see Contacting Dell on page 61 Beep Code Possible Problem One Possible motherboard failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible motherboard failure Chipset error Four RAM read wr...

Страница 37: ...blems Power light is off computer is either turned off in hibernate state or not receiving power Press the power button to resume normal operation Check that the AC adapter cable is securely plugged into both the power connector on the computer and the electrical outlet If the AC adapter is plugged into a power strip make sure the power strip is plugged into an electrical outlet and the power stri...

Страница 38: ...or press the power button to resume normal operation Power light is solid amber standby mode with a low battery charge Connect the AC adapter to charge the battery Move the mouse touch the touch pad or press the power button to resume normal operation Possible causes of interference hindering your computer reception Power keyboard and mouse extension cables Too many devices connected to a power st...

Страница 39: ... that your computer is successfully communicating with the memory Other memory problems Ensure that you are following the memory installation guidelines see the Service Manual at support dell com manuals Check if the memory module is compatible with your computer Your computer supports DDR3 memory For more information about the type of memory supported by your computer see Basic Specifications on ...

Страница 40: ...gram crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program NOTE Software usually includes installation instructions in its documentation or on the CD Computer stops responding or a solid blue screen appears WARNING You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key o...

Страница 41: ...up your files immediately Use a virus scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer me...

Страница 42: ...s to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Informat...

Страница 43: ...cal Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell for assistance see Contacting Dell on page 61 CMOS checksum error Possible motherboard failure or Real Time Clock RTC battery low Replace the RTC coin cell battery see the Service Manual at support dell com manuals or contact Dell for assistance see Contacting Dell on page 61 CPU fa...

Страница 44: ...rd might be malfunctioning or motherboard failure Contact Dell for assistance see Contacting Dell on page 61 USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has reported that a paramet...

Страница 45: ...the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 38 and run the Dell Diagnostics before you contact Dell for technical assistance NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc is optional and may not ship with your computer See the System Setup sec...

Страница 46: ...ostics from the boot menu and press Enter NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If Pre boot System Assessment PSA is invok...

Страница 47: ...t the test you want to run 4 If a problem is encountered during a test 5 a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell for assistance see Contacting Dell on page 61 NOTE The Service Tag for your computer is located at the top of each test screen The Service Tag helps you identify your computer when you conta...

Страница 48: ...s according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 5 1 to start the CD menu and press Enter to proceed Select 6 Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropri...

Страница 49: ...each test screen The Service Tag helps you identify your computer when you contact Dell When the tests are complete close the test 9 screen to return to the Choose An Option window To exit the Dell Diagnostics and restart the 10 computer click Exit Remove the 11 Drivers and Utilities disc ...

Страница 50: ...l Factory Image Restore only if System Restore did not resolve your operating system problem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating ...

Страница 51: ...erwise contact your administrator to continue the desired action Click 3 Next and remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until ...

Страница 52: ...ion restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore Starting Dell Fa...

Страница 53: ... Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with Factory Image Restore click Cancel Select the checkbox to confirm that you 8 want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minu...

Страница 54: ...ION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following Dell Operating System disc Dell Drivers and Utilities disc NOTE The Drivers and Utilities disc contains drivers that were installed during the assembly of th...

Страница 55: ...pears Restart the computer 4 When the DELL 5 logo appears press F12 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system ...

Страница 56: ...vices on page 56 for a more extensive list of Dell Support online If the preceding steps have not resolved the 6 problem see Before You Call on page 59 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated t...

Страница 57: ... To contact Dell s support service see Before You Call on page 59 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www de...

Страница 58: ... Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only supportapj dell com Asia Pacific only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com As...

Страница 59: ...age 61 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 61 Product Information If you need information about additional products available from Dell or if you would like to place an order ...

Страница 60: ...d data or damaged or lost removable media that may be included with your return Call Dell to obtain a Return Material 1 Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell on page 61 Include a copy of the invoice and a letter 2 describing the reason for the return Include a copy of the Diagnostics ...

Страница 61: ...ore You Call NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telepho...

Страница 62: ...n Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of ...

Страница 63: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your country or region in the 2 Choose A Country Region drop down menu at the bottom of the page Click 3 Contact Us on the left side of the page Select the appropriate service...

Страница 64: ... dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive or at support dell com manuals upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual at support dell com manuals NOTE In some countries opening...

Страница 65: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Страница 66: ...om manuals NOTE Offerings may vary by region For more information regarding the configuration of your computer click Help and Support and select the option to view information about your computer Processor Type Intel Pentium Intel Core 2 Solo Intel Core2 Duo Computer Information System chipset Intel GS45 ICH9M SFF Camera Pixel 1 3 megapixel Video Resolution 160 x 120 1280 x 1024 160 x 120 640 x 48...

Страница 67: ...ecure Digital SD SD High Density SDHD SD High Capacity SDHC MultiMediaCard MMC MMCplus xD Picure Card Memory Stick Memory Stick Pro Memory Memory module connector two user accessible SODIMM connectors Memory module capacities 2 GB 3 GB 4 GB 6 GB Memory type DDR3 1067 MHz NOTE For instructions on upgrading memory see the Service Manual at support dell com manuals ...

Страница 68: ...ter RJ45 connector USB three 4 pin USB 2 0 compliant connectors Video 15 hole connector Communications Modem optional External V 92 56K USB Modem Network adapter 10 100 1000 Ethernet LAN on system board Wireless WLAN WWAN and Bluetooth wireless technology Display Type 13 3 HD WLED backlight TrueLife Height 189 25 mm 7 45 inches Width 306 8 mm 12 08 inches Diagonal 336 6 mm 13 25 inches ...

Страница 69: ...ty when the computer is turned off Life span approximate 300 charge discharge cycles Battery 8 cell lithium ion Depth 33 63 mm 1 32 inches Height 42 01 mm 1 65 inches Width 279 8 mm 11 02 inches Weight 0 41 kg 0 9 lb Charge time approximate 4 hours when the computer is turned off Voltage 14 8 VDC 4 cell 8 cell Operating time approximate Battery operating time varies depending on operating conditio...

Страница 70: ...t 3 34 A continuous Rated output voltage 19 5 1 VDC Operating temperature 0 to 40 C 32 to 104 F Storage temperature 40 to 70 C 40 to 158 F Physical Height 17 2 mm to 26 4 mm 0 68 inches to 1 04 inches Width 329 8 mm 12 98 inches Depth 223 0 mm 8 78 inches Weight with ODD Airbay and 4 cell battery configurable to less than 1 68 kg 3 7 lbs ...

Страница 71: ...n using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Non Operating 1 30 GRMS Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Non Operating 160 G Airborne contaminant leve...

Страница 72: ...intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Appendix INSPIRON ...

Страница 73: ...ll México S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 México D F Laptops Regulatory model number Voltage Frequency Electricity consumption Output voltage Output intensity P06S 100 240 V CA 50 60 Hz 1 5 A 19 5 V de CC 3 34 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Hom...

Страница 74: ...nternet 14 conserving energy 31 Contacting Dell online 61 Customer Service 55 customizing your desktop 30 your energy settings 31 D damage avoiding 5 Dell Diagnostics 43 Dell Factory Image Restore 50 Dell Support Center 40 Dell support website 63 Dell Technology Guide for further information 62 Diagnostic Checklist 60 drivers and downloads 63 DVDs playing and creating 30 INSPIRON ...

Страница 75: ...62 FTP login anonymous 56 H hardware problems diagnosing 43 Hardware Troubleshooter 43 help getting assistance and support 54 I Internet connection 14 ISP Internet Service Provider 14 N network connection fixing 35 P power problems solving 35 power strips using 6 products information and purchasing 56 ...

Страница 76: ...0 software features 30 software problems 38 solving problems 34 specifications 64 support e mail addresses 56 support sites worldwide 56 system message 41 system reinstall options 48 System Restore 48 V ventilation for computer 5 ventilation ensuring 5 W warranty returns 58 Windows reinstalling 53 wired network network cable connecting 7 wireless Internet connection 14 ...

Страница 77: ......

Страница 78: ...Printed in the U S A www dell com support dell com ...

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