Dell Inspiron 11z Скачать руководство пользователя страница 44

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Solving Problems

Windows

Click

Start

In the search box, type

Use an older

program with this version of

Windows

and press <Enter>

Follow the instructions on the

Program

Compatibility

wizard.

If you have other software problems

—

Back up your files immediately.

•

Use a virus-scanning program to check the

•

hard drive or CDs.
Save and close any open files or programs

•

and shut down your computer through the

Start

menu.

Check the software documentation or

•

contact the software manufacturer for

troubleshooting information:

Ensure that the program is compatible

–

with the operating system installed on

your computer.
Ensure that your computer meets the

–

minimum hardware requirements needed

to run the software. See the software

documentation for information.
Ensure that the program is installed and

–

configured properly.
Verify that the device drivers do not

–

conflict with the program.
If necessary, uninstall and then reinstall

–

the program.

Содержание Inspiron 11z

Страница 1: ...SETUP GUIDE INSPIRON ...

Страница 2: ......

Страница 3: ...SETUP GUIDE Model P03T Type P03T001 INSPIRON ...

Страница 4: ...ithout the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo YOURS IS HERE Dell On Call and DellConnect are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and the Windows Vista start button logo are either trademarks or registered tradem...

Страница 5: ...al 14 Using Your Inspiron Laptop 18 Right Side Features 18 Left Side Features 20 Computer Base Features 22 Touch Pad Gestures 24 Media Controls 26 Display Features 28 Removing and Replacing the Battery 30 Software Features 32 Dell Dock 35 Solving Problems 36 Beep Codes 36 Network Problems 37 Power Problems 38 Memory Problems 40 Lockups and Software Problems 40 Using Support Tools 43 Dell Support C...

Страница 6: ...vice 56 DellConnect 56 Online Services 57 Automated Order Status Service 58 Product Information 58 Returning Items for Repair Under Warranty or for Credit 59 Before You Call 60 Contacting Dell 61 Finding More Information and Resources 62 Basic Specifications 64 Appendix 70 Macrovision Product Notice 70 Information for NOM or Official Mexican Standard only for Mexico 71 Index 72 ...

Страница 7: ...ther sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can damage the computer or cause a fire The computer turns on ...

Страница 8: ... an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer ...

Страница 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable ...

Страница 10: ...8 Setting Up Your Inspiron Laptop Press the Power Button ...

Страница 11: ...ns will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE For optimal performance of your computer it is recommended that you download and install the late...

Страница 12: ...lows you to browse the Internet check e mail and connect to a Virtual Private Network To access these features you must be within the network of your cellular service provider NOTE Installing a SIM is not required if you are using an EVDO card to access the Internet 1 2 3 1 battery bay 2 SIM card 3 SIM card slot ...

Страница 13: ... computer 1 Remove the battery see Removing and Replacing the Battery on 2 30 In the battery bay slide the SIM into the SIM card slot 3 Replace the battery see Removing and Replacing the Battery on 4 30 Turn on your computer 5 To remove the SIM press and eject the SIM ...

Страница 14: ...12 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional ...

Страница 15: ...s you want to enable 3 Click 4 OK To disable wireless Press the wireless key 1 on the keyboard The Wireless Radio Control dialog box appears Clear the options you want to disable 2 Click 3 OK NOTE The Enable Flight Mode button allows you to quickly turn all of your wireless radios Bluetooth Mobile Broadband and GPS off such as when you are asked to disable all wireless radios on an airplane flight...

Страница 16: ...ll website at www dell com Setting Up a Wired Connection If you are using a dial up connection connect the telephone line to the optional external USB modem and to the telephone wall connector before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions To complete setting up your wired I...

Страница 17: ...Enable or Disable Wireless on page 12 Save and close any open files and exit any 2 open programs Click 3 Start Connect To Follow the instructions on the screen to 4 complete the setup Windows 7 Ensure that wireless is enabled on your 1 computer see Enable or Disable Wireless on page 12 Save and close any open files and exit any 2 open programs Click 3 Start Control Panel Network and Sharing Center...

Страница 18: ...et wizard can help you get one Windows Vista NOTE The following instructions are applicable for the Windows default view and may not apply if you set your computer to the Windows Classic view Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Click 3 Network and Internet Network and Sharing Center Set up a connection or Network Connect to the Internet The Connec...

Страница 19: ...ork and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 3 use the setup information provided by your ISP to complete the setup ...

Страница 20: ...18 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron 11 laptop Right Side Features 1 2 3 4 5 6 INSPIRON ...

Страница 21: ...air of headphones or sends audio to a powered speaker or sound system 3 Audio in Microphone connector Connects to a microphone or input signal for use with audio programs 4 USB 2 0 connectors 2 Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 5 AC adapter connector Connects to an AC adapter to power the computer and charge the battery 6 Security cable slot Atta...

Страница 22: ...20 Using Your Inspiron Laptop Left Side Features 1 2 3 ...

Страница 23: ...connector indicate status and activity for a wired network connection 2 HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When used with a monitor only the video signal is read 3 Power USB connector Connects to USB devices that require more power such as certain printers and bar code scanners This connector supports a current load of up to 2 A ...

Страница 24: ...22 Using Your Inspiron Laptop Computer Base Features 1 3 4 2 ...

Страница 25: ...tandby 10 Solid amber on standby 10 off off hibernate n a NOTE The battery is charging when the computer is powered using an AC adapter 2 Keyboard For more information on keyboard see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click ...

Страница 26: ...o scroll right and left Move a finger right or left in the horizontal scroll zone extreme bottom of the touch pad to scroll right or left on the active window Zoom Allows you to increase or decrease the magnification of the screen content The zoom feature includes Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad To zoom in Move t...

Страница 27: ...briefly hold in place and then remove your hand Customizing the Touch Pad Settings You can customize the touch pad settings to enable or disable features or to change the default behavior Click 1 Start Control Panel Multi finger In the 2 Elan Smart Pad window that appears select the desired feature you want to customize Setting the Touch Pad Sensitivity The palm tracking feature allows you to set ...

Страница 28: ...Utility Press F2 during POST Power On Self Test to enter the System Setup BIOS utility 1 In the 2 Function Key Behavior select Multimedia or Function Multimedia This is the default option Press any multimedia key to perform the associated action For function key press Fn the required function key Function Press any function key to perform the associated action For multimedia key press Fn the requi...

Страница 29: ...nspiron Laptop Mute the sound Play or pause Decrease the volume level Play the next track or chapter Increase the volume level Eject the disc from the optional external optical drive Play the previous track or chapter ...

Страница 30: ...28 Using Your Inspiron Laptop Display Features The display panel holds a camera and an accompanying microphone 1 3 2 4 ...

Страница 31: ...ality sound for video conferencing and voice recording 2 Camera Built in camera for video capture conferencing and chat 3 Camera activity indicator Indicates if the camera is on or off 4 Display For more information about displays see the Dell Technology Guide ...

Страница 32: ...ed from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery Turn off the computer and turn it over 1 Slide the two battery release latches to the unlock position until they click into place 2 Pull the battery up and out of the battery bay 3 To replace the battery Slide th...

Страница 33: ...31 Using Your Inspiron Laptop 1 2 1 battery 2 battery release latches 2 ...

Страница 34: ...ess websites setup an e mail account and upload or download files Entertainment and Multimedia NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs You can use your computer to watch videos play games listen to music and Internet radio stations You can download or copy pictures and video files ...

Страница 35: ...omization options Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer The Microsoft Windows operating system installed on your Dell computer provides three default options Balanced Dell Recommended Offers full performance when you need it and saves power during periods of inactivity Power saver Saves power on your...

Страница 36: ... type 2 Transfer and then click Transfer files from another computer Follow the instructions in the 3 Windows Easy Transfer wizard Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Windows Vista Click 1 Start Control Panel System and Maintenance Backup and Restore Center Backup files If the User Account Control window appears c...

Страница 37: ...ck 1 Add Category The Add Edit Category window is displayed Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the instructions on the sc...

Страница 38: ... instructions Beep Codes Your computer might emit a series of beeps during start up if there are errors or problems This series of beeps called a beep code identifies a problem Write down the beep code and contact Dell see Contacting Dell on page 61 NOTE To replace parts see the Service Manual on the Dell Support website at support dell com manuals Beep Code Possible Problem Two No RAM detected Th...

Страница 39: ...rk connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged Check the status of the link integrity light The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer Orange A good connecti...

Страница 40: ...es power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The computer is either turned off...

Страница 41: ...puter is on in standby mode with low battery or the display may not be responding Connect the AC adapter to power the computer and charge the battery Move the connected mouse or a finger on the touch pad to resume normal operation If the display is not responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on...

Страница 42: ...Dell on page 61 If you experience other memory problems Run the Dell Diagnostics see Dell Diagnostics on page 45 If the problem persists contact Dell see Contacting Dell on page 61 Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program Press Ctrl Shift...

Страница 43: ...pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Mi...

Страница 44: ...ms and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that t...

Страница 45: ...s to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Informat...

Страница 46: ...rt dell com manuals or contact Dell see Contacting Dell on page 61 for assistance No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the ...

Страница 47: ...ing steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 40 and run the Dell Diagnostics before you contact Dell for technical assistance NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc is optional and may not ship with your computer See the Dell Technology Guide on your hard drive o...

Страница 48: ... Enter This will invoke the Pre Boot System Assessment PSA in some computers NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA ...

Страница 49: ...ar on your screen Write down the error code and problem description and contact Dell see Contacting Dell on page 61 NOTE The Service Tag for your computer is located at the top of each test screen The Service Tag helps you identify your computer when you contact Dell When the tests complete close the test 6 screen to return to the Choose An Option window To exit the Dell Diagnostics and to restart...

Страница 50: ...to proceed Select 6 Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer Select the test you want to run 7 If you encounter a problem during a test 8 a message with the error code and a description of the problem will appear on your screen Write down the error code and problem description and see Contacting Dell on ...

Страница 51: ... files Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem If you received an Operating System disc with yo...

Страница 52: ...files System Restore does not monitor your data files or recover them NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore Click 1 Start In the 2 Start Search box type System Restore and press Enter NOTE The User Account Control window may appear If you are an administr...

Страница 53: ...store and press Enter Click 3 Undo my last restoration and click Next Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operati...

Страница 54: ...omputer When the Dell logo 1 appears press F8 several times to access the Advanced Boot Options window NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again Select 2 Repair Your Computer The 3 System Recovery Options window appears Select a keyboard layout and click 4 Next To access th...

Страница 55: ...have been restored to factory condition Click 9 Finish to restart the computer Operating System Reinstallation Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating syste...

Страница 56: ... system you must also reinstall the device drivers virus protection program and other software Save and close any open files and exit any 1 open programs Insert the 2 Operating System disc Click 3 Exit if the Install Windows message appears Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait unti...

Страница 57: ...oubleshooting procedures See Online Services on page 57 for a more extensive list of Dell Support online If the preceding steps have not resolved the 6 problem see Before You Call on page 60 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countr...

Страница 58: ... To contact Dell s support service see Before You Call on page 60 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www de...

Страница 59: ...nd e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countri...

Страница 60: ...on page 61 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call your region see Contacting Dell on page 61 Product Information If you need information about additional products available from Dell or if you would like to place an order ...

Страница 61: ...he telephone number to call your region see Contacting Dell on page 61 Include a copy of the invoice and a letter 2 describing the reason for the return Include a copy of the Diagnostics Checklist see 3 Diagnostic Checklist on page 60 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 45 Include any accessories that belong wi...

Страница 62: ...elephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Mate...

Страница 63: ...rnet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your coun...

Страница 64: ...aintaining peripherals Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive or on the Dell Support website at support dell com manuals upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com manuals NOTE In some countries ...

Страница 65: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Страница 66: ...l com manuals NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Types Intel Celeron Intel Pentium L2 cache 1 MB or 2 MB External bus frequency 800 MHz Computer Information System chipset Intel GS45 Memory Memory type 800 MHz DDR2 Memory configuratio...

Страница 67: ...ixel 1 3 megapixel Video resolution 640 x 480 at 30 fps maximum Connectors Audio one microphone connector one mono headphone stereo speaker connector Mini Card one full size Mini Card slot and one half size Mini Card slot supports dual interface Network adapter one RJ45 connector USB two 4 pin USB 2 0 compliant connectors one 4 pin power USB 2 0 compliant connector Video one HDMI connector ...

Страница 68: ...3 cell 6 cell lithium ion Charge time at room temperature approximate Computer off 3 0 hours 3 cell 4 0 hours 6 cell Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions For more information see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals C...

Страница 69: ...VDC Dimensions Height 16 mm 0 63 inches Width 66 mm 2 6 inches Length 127 mm 5 inches Weight with cables 0 25 kg 0 55 lbs AC Adapter Temperature range Operating 0 to 35 C 32 to 95 F Storage 30 to 65 C 22 to 149 F Physical Height 16 4 mm to 25 8 mm 0 64 inches to 1 01 inches Width 292 mm 11 49 inches Depth 214 mm 8 42 inches Weight with 3 cell battery Configurable to less than 1 35 kg 2 98 lbs ...

Страница 70: ...vironment Operating 0 66 GRMS Non Operating 1 3 GRMS Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 GRMS Non Operating 160 GRMS Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 6...

Страница 71: ...69 Basic Specifications ...

Страница 72: ...nd other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited INSPIRON ...

Страница 73: ...ll México S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 México D F Laptops Regulatory model number Voltage Frequency Electricity consumption Output voltage Output intensity P03T 100 240 V CA 50 60 Hz 1 5 A 19 5 V de CC 3 34 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Hom...

Страница 74: ...2 computer setting up 5 conserving energy 33 Contacting Dell online 61 customer service 56 customizing your desktop 33 your energy settings 33 D damage avoiding 5 data backing up 34 DellConnect 56 Dell Diagnostics 45 Dell Factory Image Restore 49 Dell Support Center 43 Dell support website 63 Dell Technology Guide for further information 62 Index INSPIRON ...

Страница 75: ...support 57 energy conserving 33 F finding more information 62 FTP login anonymous 57 H hardware problems diagnosing 45 Hardware Troubleshooter 45 help getting assistance and support 55 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 40 memory support 64 N network connection fixing 37 ...

Страница 76: ...n 5 shipping products for return or repair 59 software features 32 software problems 40 specifications 64 support email addresses 57 support sites worldwide 57 System Messages 44 System Restore 49 V ventilation ensuring 5 W warranty returns 59 Windows reinstalling 53 Windows Vista Program Compatibility Wizard 41 reinstalling 54 wired network connection 7 wireless network connection 37 ...

Страница 77: ......

Страница 78: ...0V0K33A00 Printed in China Printed on recycled paper www dell com support dell com ...

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