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4.1.3 Installing Softphones
Softphones are software clients installed on a computer that can function as regular desk phones.
If you purchased softphone licenses with your Fonality Phone System, please use the following
instructions to register the softphone with your Fonality system:
1)
Log into the Fonality Admin Web Interface at
http://panel.fonality.com
using your server’s
administrative username and password
2)
Hover over the "Extensions" tab and click on "devices" in the sub‐menu
3)
Select "Fonality Softphone" from the Vendor drop‐down. You will notice that the MAC field
is auto‐populated with "SOFTPHONE”
4)
Now, click "Add Device". Assuming you have enough licenses to add this device, you will
now see it in the table at the bottom of the page
5)
Make a note of the SIP username (SOFTPHONE*)
6)
Next, click the “Extensions” tab, and locate the extension you want to change. Click on the
extension number and make note of the User Panel username (and password if you know
it). If you wish to add this softphone for a new user, click "add extension" instead of
viewing an existing extension
7)
Now that you're either editing an existing extension or creating a new one, locate the
"Phones/Devices" drop‐down menu. It is the last setting in the "Viewing extension" box to
the top‐left. Set the “Phones/Devices” selection to the device that you just added (it will be
the same name as the one you noted in step “5”
8)
Click “Apply all changes” once you have selected all of your desired settings. This will
associate your new softphone with this extension
9)
Run the Fonality softphone installer. You can also can find it at:
http://panel.fonality.com/softphone
10)
When the program starts, you will be asked to enter your username and password. At the
“Login Username” prompt enter the setting you used for the “Web Username” (User Panel
username) in step 6.
11)
After your username and password is validated, you will be asked to enter your softphone
license key. This key was e‐mailed to you when you purchased your Fonality Softphone
12)
When you complete the installation wizard, your phone will be fully configured with the
correct extension and device information
**Please note, the softphone is supported neither natively nor emulated on Mac OS X.**
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