
LCD Scratched
Screen has scratches or
smudges
Turn monitor off and clean the screen
For cleaning instruction, see
maintenance.
Safety Related
Issues
Visible signs of smoke or
sparks
Do not perform any troubleshooting steps
Monitor needs to be replaced
Intermittent
Problems
Monitor malfunctions on
& off
Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel is
secure
Perform monitor reset
Perform monitor self-test feature check to determine if the intermittent
problem occurs in self-test mode
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but
does not fill entire viewing area
Perform monitor reset on "All Settings"
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the screen
Turn the monitor off and unplug the power
cord and then plug back and power on
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