46
Solving Problems
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.dell.com | support.dell.com
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
R
ESTART
THE
COMPUTER
—
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Type
u
, press the keyboard arrow keys to highlight
Shut down
or
Turn Off
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
T
EST
THE
MOUSE
—
Connect a properly working mouse to the computer, and try using the mouse.
C
HECK
THE
MOUSE
SETTINGS
—
1
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
Mouse
.
3
Try adjusting the settings.
R
EINSTALL
THE
MOUSE
DRIVER
—
See page 58.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
See page 60.
C
HECK
THE
NETWORK
CABLE
CONNECTOR
—
Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
C
HECK
THE
NETWORK
LIGHTS
ON
THE
BACK
OF
THE
COMPUTER
—
If the link integrity light is off,
that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 114.
R
ESTART
THE
COMPUTER
AND
LOG
ON
TO
THE
NETWORK
AGAIN
C
HECK
YOUR
NETWORK
SETTINGS
—
Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
See page 60.
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Страница 52: ...52 Solving Problems w w w d e l l c o m s u p p o r t d e l l c o m ...
Страница 146: ...146 Appendix w w w d e l l c o m s u p p o r t d e l l c o m ...