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Dell™ Dimension™ 5100C Service Manual

Notes, Notices, and Cautions

If you purchased a Dell™ n Series computer, any references in this document to Microsoft®

Windows

operating systems are not applicable.

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo, and

Dimension

are trademarks of Dell Inc.;

Intel

Pentium, Intel SpeedStep,

a n d

Celeron

are registered trademarks of Intel

Corporation;

Microsoft

and

Windows

are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.

April 2005 Rev. A00

Before You Begin

Technical Overview

Specifications

Removing the Computer Cover

Removing and Installing Parts

Replacing the Computer Cover

Troubleshooting Tools

System Setup

NOTE:

A NOTE indicates important information that helps you make better use of your computer.

NOTICE:

A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION:

A CAUTION indicates a potential for property damage, personal injury, or death.

Содержание Dimension 5100C

Страница 1: ...t and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own April 2005 Rev A00 Before You Begin Technical Overview Specifications Removing the Computer Cover Rem...

Страница 2: ...ct Dell For information about contacting Dell see your Owner s Manual 3 If you run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE The Dell Diagnostics works only on Dell computers Opt...

Страница 3: ...specific problem is identified Also see Power Problems in your computer Owner s Manual Solid green and a beep code during POST A problem was detected while the BIOS was executing See Beep Codes for instructions on diagnosing the beep code Also check the diagnostic lights to see if the specific problem is identified Solid green power light and no beep code and no video during POST The monitor or th...

Страница 4: ... If the problem persists contact Dell see your computer Owner s Manual for information about contacting Dell A possible expansion card failure has occurred 1 Determine if a conflict exists by removing a card not a graphics card see Cards and restarting the computer 2 If the problem persists reinstall the card that you removed remove a different card and then restart the computer 3 Repeat this proc...

Страница 5: ...ization failure 3 4 2 Screen retrace failure 3 4 3 Search for video ROM failure 4 2 1 No timer tick 4 2 2 Shutdown failure 4 2 3 Gate A20 failure 4 2 4 Unexpected interrupt in protected mode 4 3 1 Memory failure above address 0FFFFh 4 3 3 Timer chip counter 2 failure 4 3 4 Time of day clock stopped 4 4 1 Serial or parallel port test failure 4 4 2 Failure to decompress code to shadowed memory 4 4 3...

Страница 6: ...atically turn off when you shut down your operating system press and hold the power button for 4 seconds Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety 1 Turn off your computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn o...

Страница 7: ...t a network cable first unplug the cable from your computer and then unplug it from the network port or device CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you wor...

Страница 8: ...ing the tabs as leverage rotate the cover downward c Snap the cover into place by pulling back on the cover release latch and then releasing the latch when the cover is properly seated d Ensure that the cover is seated correctly before moving the computer to the upright position 4 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page CAUTION Before you begi...

Страница 9: ...ge points 6 Release the cover from the hinge tabs and set it aside in a secure location Back to Contents Page CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Ensure that sufficient space exist...

Страница 10: ...ed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 black securing clips l If you install mixed pairs of DDR2 400 MHz PC2 3200 and DDR2 533 MHz PC2 4300 memory the modules function at the speed of the slowest module installed l Be sure to install a single memory module in DIMM connector 1 the connector closest to the processor before you install modules in t...

Страница 11: ...ition If you insert the module correctly the securing clips snap into the cutouts at each end of the module 8 Replace the computer cover NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memo...

Страница 12: ...llow the procedures in Before You Begin 2 Remove the computer cover 3 Pull up on the release tab on the card retention door from the inside to pivot the door open Because the door is captive it will remain in the open NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any of the procedures in this secti...

Страница 13: ... on configuring the card making internal connections or otherwise customizing it for your computer 9 If you are installing the card into the x16 card connector position the card so the securing slot is aligned with the securing tab and pull the securing tab 10 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 11 Before you close the card retenti...

Страница 14: ... of its connector 5 If you are removing the card permanently install a filler bracket in the empty card slot opening If you need a filler bracket contact Dell 6 Secure the card s in the computer 7 Replace the computer cover reconnect the computer and devices to electrical outlets and then turn them on 8 Remove the card driver from the operating system Hard Drive NOTICE Do not route card cables ove...

Страница 15: ...configured for your computer CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a ...

Страница 16: ...n See the documentation that came with the drive for instructions on installing any software required for drive operation CD DVD Drive Removing a CD DVD Drive NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Informatio...

Страница 17: ...stalling a CD DVD Drive 1 Unpack the drive and prepare it for installation Check the documentation that accompanied the drive to verify that the drive is configured for your computer If you are installing an IDE drive configure the drive for the cable select setting 2 Connect the interface cable to the interface cable connector on the system board NOTICE Do not pull the drive out of the computer b...

Страница 18: ... option 9 Verify that your computer works correctly by running the Dell Diagnostics Floppy Drive Optional Removing a Floppy Drive 1 Follow the procedures in Before You Begin 2 Remove the computer cover 3 Remove the CD DVD drive if installed 4 Pull up on the drive release latch and slide the drive toward the back of the computer 5 Carefully so as not to damage the attached interface cable lift the ...

Страница 19: ...he drive into place until you feel a click or feel the drive securely installed 4 Attach the interface cable to the system board NOTE The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive NOTE If the replacement or new floppy drive does not have the shoulder screws use the screws in the drive panel insert ...

Страница 20: ... Removing a Media Card Reader 1 Follow the procedures in Before You Begin 2 Remove the computer cover 3 Remove the CD DVD drive if installed 4 Remove the hard drive 5 Disconnect the data cable from the back of the Media Card Reader and from the Media Card Reader connector on the system board NOTICE To connect a network cable first plug the cable in to the network port or device and then plug it in...

Страница 21: ...puter Installing a Media Card Reader 1 Follow the procedures in Before You Begin 2 Remove the computer cover 3 Remove the Media Card Reader from its packaging and ensure that all the screws are included 4 Slide the drive into place until you feel a click or feel the drive securely installed NOTE If necessary remove the Media Card Reader screws ...

Страница 22: ...quired for drive operation 9 Enter system setup and select the appropriate Drive option 10 Verify that your computer works correctly by running the Dell Diagnostics Heat Sink Assembly 1 Follow the procedures in Before You Begin 2 Remove the computer cover 3 Remove the CD DVD drive if installed NOTICE To connect a network cable first plug the cable in to the network port or device and then plug it ...

Страница 23: ...ng normal operation Be sure that the assembly has had sufficient time to cool before you touch it NOTICE After you remove the heat sink assembly lay the assembly on its side Do not set the heat sink assembly upright or touch the thermal interface to avoid damage to the thermal interface material on the underside CAUTION Before you begin any of the procedures in this section follow the safety instr...

Страница 24: ...in any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover CAUTION The heat sink assembly can get very hot during normal operation Be sure that the assembly has had sufficient time to cool before you touch it NOTICE Before touching ...

Страница 25: ...move the hard drive NOTICE Socket pins are delicate To avoid damage ensure that the processor is aligned properly with the socket and do not use excessive force when you install the process Be careful not to touch or bend the pins on the system board NOTICE When you install the heat sink assembly do not touch the thermal interface to prevent damage to the thermal interface material on the interfac...

Страница 26: ...m Connector 1 Follow the procedures in Before You Begin 2 Remove the computer cover 3 Remove the existing modem 4 Remove the modem cable from the modem 5 Remove the external modem connector a Remove the screw that secures the external modem connector b Slide the external modem connector away from the slot that holds the modem connector in place c Lift the modem cable and connector from the compute...

Страница 27: ...e power supply connector 3 Open the computer cover 4 Disconnect the DC power cables from the system board and the drives 5 Remove the three power supply screws CAUTION Before you begin any of the procedures in this section follow the safety instructions in your Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening ...

Страница 28: ...ve the power supply any installed cards and any components that restrict access to the system board 4 Disconnect all cables from the system board NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in your Product Information Guide CAUT...

Страница 29: ...stem board and transfer it to the replacement system board 2 Configure the settings of the replacement system board 3 Set the jumpers on the replacement system board so that they are identical to the ones on the existing system board 4 Orient the replacement system board by aligning the slots in the bottom of the board to the tabs on the computer 5 Slide the system board down onto the pins 6 Repla...

Страница 30: ...nd then plug it into the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in your Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTE Depending on your computer you may have one or two screws that secure the front I O panel 1 screws 2 2 front I ...

Страница 31: ... Press the battery straight down into the connector until it snaps into place 8 Replace the hard drive 9 Replace the computer cover 10 Connect your computer and devices to electrical outlets and turn them on 11 Enter system setup and restore the settings you recorded in step 1 12 Properly dispose of the old battery See the Product Information Guide for battery disposal information Back to Contents...

Страница 32: ...X processors 128 KB for Celeron D processors depending on your computer configuration pipelined burst eight way set associative write back SRAM Memory Type 400 MHz and 533 MHz DDR2 unbuffered SDRAM Memory connectors four Memory capacities 256 MB 512 MB 1 GB or 2 GB non ECC Maximum memory 4 GB NOTE See Addressing Memory With 4 GB Configurations to verify the amount of memory available to the operat...

Страница 33: ...Mb s 12Mb s and 480Mb s Audio five back panel connectors for line in line out microphone surround sound and center Low Frequency Effects LFE channel back panel S PDIF connector front panel miniature headphone connector for line out front panel microphone connector Network adapter RJ45 connector Modem RJ11 MDC 1 5 connector System board connectors IDE drive one 50 pin connector one 26 pin connector...

Страница 34: ...0 7 BTU hr Voltage See the safety instructions in the Product Information Guide for important voltage setting information fixed voltage power supply 110 V at 50 60 Hz manual selection and auto sensing power supplies 90 to 135 V at 50 60 Hz 180 to 265 V at 50 60 Hz 100 V at 50 60 Hz for Japanese computers Backup battery 3 V CR2032 lithium coin cell Physical Height 31 cm 12 2 inches Width 9 1 cm 3 6...

Страница 35: ...the options list active options field and key functions System Setup Options NOTICE Unless you are an expert computer user do not change the settings for this program Certain changes can make your computer work incorrectly Options List This field appears on the left side of the system setup window The field is a scrollable list containing features that define the configuration of your computer inc...

Страница 36: ...oot from the next device in the boot sequence list Integrated Audio Enables or disables the onboard audio controller Front USB Ports Set to On default so that USB devices will be detected and supported in the operating system The No Boot option enables a USB port but it does not recognize a USB storage device 1394 Controller Enables of disables the IEEE 1394 connections USB for FlexBay On enables ...

Страница 37: ...he computer Auto Power On Sets the computer to automatically turn on Choices are every day or every Monday through Friday The default setting is Off This feature does not work if you turn off your computer using a power strip or surge protector Auto Power Time Sets time to automatically turn on the computer Time is kept in a 24 hour format hours minutes Change the start up time by pressing the rig...

Страница 38: ...rn off the monitor and disconnect it from the electrical outlet 7 Disconnect the computer power cable from the electrical outlet and press the power button to ground the system board 8 Remove the computer cover 9 Locate the 3 pin password jumper PSWD on the system board and attach the jumper to pins 1 and 2 to re enable the password feature 10 Replace the computer cover NOTE To boot to a USB devic...

Страница 39: ... 2 and 3 c Place the jumper plug on pins 1 and 2 and wait approximately 5 seconds d Replace the jumper plug on pins 2 and 3 5 Replace the hard drive 6 Replace the computer cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guid...

Страница 40: ...up for more information on booting to a USB device It is recommended that you use the back USB connectors for devices that typically remain connected such as printers keyboards and mice or for bootable USB devices which may not function properly if attached to the front connectors 4 IEEE 1394 connector Attach high speed serial multimedia devices such as digital video cameras It is recommended that...

Страница 41: ...icrophone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program On computers with a sound card the microphone connector is on the card 10 headphone connector Use the green headphone connector to attach headphones 11 FlexBay Use the Flexbay for an optional floppy drive or Media Card Reader 12 diagnostic ligh...

Страница 42: ...und card use the connector on the card 7 line out connector Use the green line out connector to attach headphones and most speakers with integrated amplifiers On computers with a sound card use the connector on the card 8 microphone side surround sound connector Use the pink and silver connector to attach a personal computer microphone for voice or musical input into a sound or telephony program O...

Страница 43: ...AUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover Jumper Setting Description PSWD Password features are enabled ...

Страница 44: ... time clock reset in normal operation Clear CMOS settings Pin Number Signal Name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 COM Black 4 5 VDC Red 5 COM Black 6 5 VDC Red 7 COM Black 8 POK Gray 9 5 VFB Purple 10 12 VDC Yellow 11 12 VDC Yellow 12 3 3 VDC Orange 13 3 3 VDC Orange 14 12 VDC Blue 15 COM Black 16 PS_ON Blue ...

Страница 45: ...M Black 20 N C N C 21 5 VDC Red 22 5 VDC Red 23 5 VDC Red 24 COM Black Use 22 AWG wire instead of 18 AWG Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 3 3 VDC Orange 2 COM Black 3 5 VDC Red 4 COM Black 5 12 VDC Yellow ...

Страница 46: ...dStep and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own April 2005 Rev A00 Back to C...

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