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Diagnostics

Enhanced Pre-Boot System Assessment (ePSA)

Diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware.

The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system

diagnostics provides a set of options for particular devices or device groups allowing you to:

• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed

device(s)

• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing

CAUTION: Use the system diagnostics to test only your computer. Using this program with other

computers may cause invalid results or error messages.

NOTE: Some tests for specific devices require user interaction. Always ensure that you are present

at the computer terminal when the diagnostic tests are performed.

1.

Power-on the computer.

2.

As the computer boots, press the <F12> key as the Dell logo appears.

3.

On the boot menu screen, select the

Diagnostics

option.

The

Enhanced Pre-boot System Assessment

window is displayed, listing all devices detected in the

computer. The diagnostics starts running the tests on all the detected devices.

4.

If you wish to run a diagnostic test on a specific device, press <Esc> and click

Yes

to stop the

diagnostic test.

5.

Select the device from the left pane and click

Run Tests

.

6.

If there are any issues, error codes are displayed.
Note the error code and contact Dell.

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Содержание Dell Vostro 14 - 3446

Страница 1: ...Dell Vostro 14 3446 Owner s Manual Regulatory Model P52G Regulatory Type P52G001 ...

Страница 2: ...oid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of t...

Страница 3: ... 14 Removing the Memory Module 14 Installing the Memory Module 15 Removing the WLAN Card 15 Installing the WLAN Card 16 Removing the Keyboard 16 Installing the Keyboard 17 Removing the Palmrest 18 Installing the Palmrest 19 Removing the Coin Cell Battery 20 Installing the Coin cell battery 20 Removing the Input Output I 0 Board 20 Installing the Input Output I O Board 21 Removing the Speakers 21 I...

Страница 4: ...tup Options 34 Updating the BIOS 38 System and Setup Password 38 Assigning a System Password and Setup Password 39 Deleting or Changing an Existing System and or Setup Password 39 4 Diagnostics 41 Enhanced Pre Boot System Assessment ePSA Diagnostics 41 5 Specifications 43 Specifications 43 6 Contacting Dell 49 Contacting Dell 49 ...

Страница 5: ...ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touc...

Страница 6: ...ter top side up 9 Open the display 10 Press the power button to ground the system board CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch...

Страница 7: ...your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer CAUTION To avoid damage to the computer use only the ba...

Страница 8: ...5 Turn on your computer 8 ...

Страница 9: ...g and Installing Components This section provides detailed information on how to remove or install the components from your computer System Overview Figure 1 Front View 1 display 2 keyboard 3 palmrest assembly 9 ...

Страница 10: ...Figure 2 Back View 1 battery 2 access panel 3 optical disk drive Figure 3 Inside View Back 1 memory module 2 WLAN card 3 hard drive 10 ...

Страница 11: ... cell battery 4 system board 5 system fan 6 power connector Removing the Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Slide the release latches outwards to unlock the battery and lift the battery to remove it from the computer 11 ...

Страница 12: ...edures in Before Working Inside Your Computer 2 Remove the screw at the base and slide the ODD out of the computer Installing the Optical Disk Drive 1 Slide the optical disk drive into the chassis and tighten the screw to secure it 2 Follow the procedures in After Working Inside Your Computer Removing the Access Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the batt...

Страница 13: ...rt the access panel into the chassis 2 Tighten the screw to secure the access panel to the chassis 3 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the access panel 13 ...

Страница 14: ...ide the hard drive into the connector and then tighten the screw to secure it to the chassis 2 Install a access panel b battery 3 Follow the procedures in After Working Inside Your Computer Removing the Memory Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel 14 ...

Страница 15: ...d press to lock the securing clips 2 Install the access panel 3 Install the battery 4 Follow the procedures in After Working Inside Your Computer Removing the WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel 3 Remove the two connectors and the screw securing the WLAN card to the system board Then gently pull out the WLAN card out of its soc...

Страница 16: ... connectors black cable to the black triangle and white cable to the white triangle 3 Install a access panel b battery 4 Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Release the keyboard by pressing the tabs using a plastic scribe 16 ...

Страница 17: ...lift it up to remove it from the computer Installing the Keyboard 1 Connect the keyboard cable to the connector on the system board 2 Slide the keyboard into the retaining slots 3 Press the top edge to lock the keyboard in place 4 Install the battery 5 Follow the procedures in After Working Inside Your Computer 17 ...

Страница 18: ...move the battery 3 Remove the keyboard 4 Turn the computer over and remove the screws at the base of the computer Then release the tabs securing the base cover 5 Turn the computer over and remove the screws from inside the keyboard cavity Then disconnect the touchpad and power connectors 18 ...

Страница 19: ...er connectors to the system board 3 Tighten the screws to secure it to the system board 4 Turn the computer over and press at the edges to lock into the retaining tabs 5 Tighten the screws at the base of the computer 6 Install a keyboard b memory module c hard disk drive d WLAN card e access panel f optical disk drive g battery 7 Follow the procedures in After Working Inside Your Computer 19 ...

Страница 20: ...mputer Installing the Coin cell battery 1 Insert the coin cell battery and press to lock 2 Install a palmrest assembly b keyboard c memory module d hard disk drive e WLAN card f access panel g optical disk drive h battery 3 Follow the procedures in After Working Inside Your Computer Removing the Input Output I 0 Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a batter...

Страница 21: ...rd 3 Install a palmrest assembly b keyboard c memory module d hard disk drive e WLAN card f access panel g optical disk drive h battery 4 Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b optical disk drive c access panel d hard disk drive e memory module f keyboard g palmrest assemb...

Страница 22: ...bles from the retaining tabs 2 4 Release the speaker assembly from the retaining clips 1 and remove the speakers from the chassis 2 Installing the Speakers 1 Insert the speakers into the chassis and press the retaining clips to lock in place 2 Connect the speakers to the system board 22 ...

Страница 23: ...After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b optical disk drive c access panel d hard disk drive e memory module f keyboard g palmrest assembly 3 Disconnect the following cables from the system board a speaker and power connector 1 b display LVDS connector 2 23 ...

Страница 24: ...following a I O board cable 1 and 2 b LVDS connector 3 c LVDS cable 4 5 Lift and remove the system board from the chassis Installing the System Board 1 Insert the system board into the chassis 2 Connect the I O board connector to the system board 3 Connect the LVDS cable to the system board 24 ...

Страница 25: ...drive g battery 7 Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b optical disk drive c access panel d hard disk drive e memory module f keyboard g palmrest assembly h system board 3 Un thread the WLAN cable and remove the screws securing the display panel to the chassis 25 ...

Страница 26: ...anel on a stable surface and gently pry the display bezel away from the panel 5 Remove the screws securing the display hinges to the display assembly Then lift and remove the display hinges away from the display assembly 26 ...

Страница 27: ...el Installing the Display Assembly 1 Connect the LVDS cable to the display panel 2 Tighten the screws to secure the display panel to the display assembly 3 Tighten the screws to secure the display hinges to the display assembly 4 Align and press in the display bezel to the display assembly 5 Guide the WLAN cables through their tabs and then tighten the display hinge screws to secure the display as...

Страница 28: ... Inside Your Computer Removing the Camera 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b optical disk drive c access panel d hard disk drive e memory module f keyboard g palmrest assembly h system board i display assembly 3 Disconnect the camera connector Then release the retaining tab 1 and remove the camera from the display assembly 2 28 ...

Страница 29: ...e memory module f hard disk drive g WLAN card h access panel i optical disk drive j battery 4 Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b optical disk drive c access panel d hard disk drive e memory module f keyboard g palmrest assembly h system board 29 ...

Страница 30: ... cooling fan s connector to the system board 3 Install a system board b palmrest assembly c keyboard d memory module e hard disk drive f WLAN card g access panel h optical disk drive i battery 4 Follow the procedures in After Working Inside Your Computer Removing the Power Connector 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b optical disk drive c access pane...

Страница 31: ... the Power Connector 1 Insert the power connector into its slot on the chassis and guide the cable into the retaining tabs 2 Connect the power connector cable to the system board 3 Install a palmrest assembly b keyboard c memory module d hard disk drive e WLAN card f access panel g optical disk drive h battery 4 Follow the procedures in After Working Inside Your Computer 31 ...

Страница 32: ...32 ...

Страница 33: ...on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostic...

Страница 34: ...tarts the system F1 Displays the System Setup help file System Setup Options NOTE The system setup options may vary depending on the computer model The Main tab lists out the primary hardware features of the computer The table below defines the function of each option Table 2 Main Options Option Description System Time Allows you to reset the time on the computer s internal clock System Date Allow...

Страница 35: ...Type Displays the type of the AC adapter System Memory Displays the system memory installed on the computer Extended Memory Displays the extended memory on the computer Memory Speed Displays the memory speed The Advanced tab allows you to set various functions that affect the performance of the computer The table below defines the function of each option and its default value Table 3 Advanced Opti...

Страница 36: ...Fn Default Multimedia key Battery Health Specifies the health of the battery Miscellaneous Devices These fields let you enable or disable various on board devices External USB Ports Enables or disables external USB ports Default Enabled Microphone Enables or disables microphone Default Enabled Camera Enables or disables camera Default Enabled Internal Bluetooth Enables or disables internal Bluetoo...

Страница 37: ...s the system password and the internal HDD password prompts during a system restart resume from hibernate state Default Disabled Computrace Enable or disable the Computrace feature on your computer Secure Boot Mode Enable or disable Standard or Custom boot mode Default Standard The Boot tab allows you to change the boot sequence Table 5 Boot Options Option Description Fast Boot Enable or disable f...

Страница 38: ...under the Operating System drop down list select BIOS 9 Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download win...

Страница 39: ...elect Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password that you entered earlier and click OK 7 Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked...

Страница 40: ...40 ...

Страница 41: ...esting CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the F12 key as the Dell logo ap...

Страница 42: ...42 ...

Страница 43: ...AM bus width 64 bits Flash EPROM 8 MB Table 7 Processor Feature Description Types 4th Generation Intel Core i3 Processor U Processor Line 4th Generation Intel Core i5 Processor U Processor Line 4th Generation Intel Core i7 U Processor Line Intel Celeron L1 cache 128 KB L2 cache 512 KB L3 cache Up to 4 MB Table 8 Memory Feature Description Memory connector one internally accessible DDR3L connector ...

Страница 44: ...memory Discrete NVIDIA GeForce 820M up to 2 GB DDR3 Data bus 64 bits External display support VGA Table 11 Camera Feature Description Camera Resolution HD resolution Video Resolution maximum 1280 x 720 HD at 30 fps maximum Diagonal viewing angle 74 Table 12 Communication Feature Description Network adapter 10 100 1000 Mbps Ethernet LAN on Motherboard LOM Wireless Wi Fi 802 11 b g n Bluetooth 4 0 T...

Страница 45: ...m 12 63 inches Diagonal 355 60 mm 14 00 inches Active area X Y 320 90 mm x 205 60 mm 12 63 inches x 8 09 inches Maximum resolution 1366 x 768 pixels Maximum Brightness 200 nits Operating angle 0 closed to 135 Refresh rate 60 Hz Minimum Viewing angles Horizontal 40 40 Vertical 10 30 Pixel pitch 0 2265 mm x 0 2265 mm Table 15 Keyboard Feature Description Number of keys US 102 Brazil 105 UK 103 and J...

Страница 46: ...C 40 F to 149 F Coin cell battery 3 V CR2032 lithium ion Table 18 AC Adapter Feature Description Type 65 W Input voltage 100 VAC to 240 VAC Input current maximum 1 50 A 1 60 A 1 70 A 2 50 A Input frequency 50 Hz 60 Hz Output power 65 W Output current 3 34 A 4 62 A Rated output voltage 19 50 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F Non Operating 40 C to 70 C 40 F to 158 F Table 19 ...

Страница 47: ...0 C to 65 C 40 F to 149 F Relative humidity maximum Operating 10 to 90 non condensing Storage 0 to 95 non condensing Altitude maximum Operating 15 2 m to 3048 m 50 to 10 000 ft 0 to 35 C Non Operating 15 2 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA S71 04 1985 47 ...

Страница 48: ...48 ...

Страница 49: ...hone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or suppor...

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