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Solving Problems

Lockups and Software Problems

If the computer does not start up

— Ensure

that the power cable is firmly connected to the

computer and to the electrical outlet.

If a program stops responding

— End the

program:

Press <Ctrl><Shift><Esc> simultaneously.

Click

Applications

Click the program that is no longer

responding
Click

End Task

If a program crashes repeatedly

— Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE:

Software usually includes

installation instructions in its

documentation or on CD.

If the computer stops responding

—

NOTICE:

You might lose data if you are

unable to perform an operating system

shutdown.

Turn the computer off. If you are unable to get a

response by pressing a key on your keyboard or

moving your mouse, press and hold the power

button for at least 8 to 10 seconds until the

computer turns off. Then restart your computer.

If a program is designed for an earlier
Microsoft

Windows

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment

similar to non‑Windows Vista operating system

environments.

Click

Start

→

Control Panel

→

Programs

→

Use an older program with this

version of Windows

In the welcome screen, click

Next

Follow the instructions on the screen.

Содержание DCSEA

Страница 1: ...SETUP GUIDE ...

Страница 2: ...Your Studio Hybrid was designed with the environment in mind Learn more at www dell com hybrid ...

Страница 3: ... SETUP GUIDE Model DCSEA Studio Hybrid ...

Страница 4: ...Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dimension and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporat...

Страница 5: ...indows Vista Setup 13 Connect to the Internet Optional 13 Using Your Studio Hybrid 16 Front View Features 16 Back View Features 18 Using the Optical Disc Drive 20 Changing the Sleeve 21 Software Features 22 Solving Problems 24 Wireless Mouse or Keyboard Problems 24 Network Problems 25 Power Problems 26 Memory Problems 27 Lockups and Software Problems 28 Using Support Tools 30 Dell Support Center 3...

Страница 6: ...echnical Support and Customer Service 41 DellConnect 41 Online Services 41 AutoTech Service 42 Product Information 43 Returning Items for Repair Under Warranty or for Credit 43 Before You Call 44 Contacting Dell 45 Finding More Information and Resources 46 Basic Specifications 48 Appendix 53 Macrovision Product Notice 53 Index 54 ...

Страница 7: ...ck of the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on NOTICE Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Install the Stand You have the option of setting up your computer either in a vertical or horizontal position Your...

Страница 8: ...r the computer onto the stand until the tabs have fully inserted into the slots Horizontal Position To set up your computer in a horizontal position If the stand has been installed in the vertical 1 position gently lift the computer away from the stand while holding the stand down on a level surface Turn the stand over and push the stabilizer 2 bar away from the stand ...

Страница 9: ...the stand 3 Turn the stand over and align the stabilizer 4 bar with the securing slots on the stand Align the securing tabs on the stand with 5 the slots on the computer and lower the computer onto the stand until the securing tabs are inserted into the slots ...

Страница 10: ... signal This connector can be used for displays such as monitors and projectors that do not have speakers Check your TV or monitor to see which type of connectors are available Refer to the following table when identifying the connectors on your display to select the connection type you will use DVI HDMI VGA DVI Connect the display using ONLY ONE of the following connectors the white DVI connector...

Страница 11: ...connectors at both ends connected to your display disconnect the VGA cable and use a DVI cable If your display only has a VGA connector use a VGA cable with the VGA to DVI adapter not included with your computer Connect Using an HDMI Connector Connect the display using an HDMI cable NOTE You can purchase additional VGA to DVI adapters as well as DVI and HDMI cables from the Dell website at dell co...

Страница 12: ...the batteries in the wireless keyboard 1 and mouse NOTE The keyboard and mouse turn on automatically after the batteries are inserted Press any key on the keyboard and click the 2 mouse after your computer starts up USB Keyboard and Mouse If your computer was not purchased with a wireless keyboard and mouse use the USB connections on the back panel of the computer ...

Страница 13: ...t jack you can connect it now Use only an Ethernet cable RJ 45 connector Do not plug a telephone cable RJ 11 connector into the network connector To attach your computer to a network or broadband device connect one end of a network cable to either a network port or a broadband device Connect the other end of the network cable to the network adapter connector on the back panel of your computer A cl...

Страница 14: ...12 Setting Up Your Studio Hybrid Connect the Power Cables for Your Display and Computer Attach the Cable Clip Optional Organize your computer cables by fixing the clip over the cables ...

Страница 15: ...errupt the operating system s setup process Doing so may render your computer unusable Connect to the Internet Optional NOTE ISPs and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an Internet service provider ISP Your ISP will offer one or more of the following Internet connection options DSL connections that provide high speed Intern...

Страница 16: ...sions made at the time of purchase NOTE If an external USB modem or WLAN adapter is not part of your original order you can purchase one from the Dell website at dell com Setting Up a Wired Internet Connection If you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall jack before you set up your Internet connection If you are using...

Страница 17: ...e service status or try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Under 3 Network and Internet click Connect to the Internet The Connect to the Internet window appears Click either 4 Broadband PPPoE or Dial up dep...

Страница 18: ... on or off when pressed The light in the center of this button indicates the power state Blinking white the computer is in sleep state Solid white the computer is in power on state Blinking amber there may be a problem with the system board Solid amber the system board cannot start initialization There may be an issue with either the system board or power supply Using Your Studio Hybrid 1 2 3 4 5 ...

Страница 19: ...ty for the computer and can be reconfigured to hold the computer in a vertical or a horizontal orientation For more information see Install the Stand on page 5 6 Headphone connector Connects to headphones For audio to a powered speaker or sound system use the audio out or S PDIF connector on the back 7 USB 2 0 connectors 2 Connects USB devices that are connected occasionally such as memory keys di...

Страница 20: ...er then press the sync button on the device that you wish to use 2 Power connector Connects your computer to the AC adapter 3 Network connector and light Connects your computer to a network or broadband device The network activity light flashes when the computer is transmitting or receiving data A high volume of network traffic may make this light appear to be in a steady on state 1 2 3 4 5 6 7 8 ...

Страница 21: ...fiers and TVs for digital audio through optical digital cables This format carries an audio signal without going through an analog audio conversion process 9 Computer name and Express Service Code Used to identify your computer for use on support dell com or when contacting technical support 10 Line out or headphone connector Connects to headphones or sends audio to a powered speaker or sound syst...

Страница 22: ...ot move the computer while playing or recording CDs and DVDs Place the disc in the center of the disc slot with the label facing outwards and gently push the disc into the slot The drive will automatically pull the disc in and begin reading its content To eject a disc from the drive gently touch the eject control The control will flash to confirm a few seconds before ejecting the disc ...

Страница 23: ...mputer s sleeve Place the computer horizontally on a clean 1 flat surface such as a mat to avoid scratches and remove the screw Place the computer vertically and pull the 2 sleeve gently towards the back of your computer then gently slide the new sleeve onto the computer Place the computer horizontally again and 3 replace the screw by inserting it at an approximately 45 degree angle and gently tur...

Страница 24: ...ur optical disc drive may supports multiple disc media formats including CDs Blu ray discs if the option is selected at the time of purchase and DVDs You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable prod...

Страница 25: ... the computer and by reducing the amount of energy consumed by your computer over its lifetime High performance This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files C...

Страница 26: ...ell com for advanced service and troubleshooting instructions Wireless Mouse or Keyboard Problems If the mouse and keyboard stop communicating with the computer The batteries may not be working or the keyboard and mouse have lost their connection with the computer Check the batteries in the keyboard and mouse to ensure that they have enough power and are installed correctly Reestablish a connectio...

Страница 27: ...on the screen to c complete the setup Wired Connections If the network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer...

Страница 28: ... on If the power light is solid white and the computer is not responding The display may not be connected or powered on Ensure that the display is properly connected and then turn it off then back on If the power light is blinking white The computer is in standby mode Press a key on the keyboard move the pointer on the trackpad or a connected mouse or press the power button to resume normal operat...

Страница 29: ...he Service Manual on the Dell Support website at support dell com Reseat the memory modules See the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory If you experience other memory problems Ensure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at sup...

Страница 30: ...computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer If a program is designed for an earlier Microsoft Windows ...

Страница 31: ...ose any open files or programs and shut down your computer through the Start and shut down your computer through the menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the s...

Страница 32: ...om Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp About Your System System Documentation Warranty Information System Information Upgrades Accessories The top of the Dell Support Center home page displays your system s model number along with its service tag and express service code For more information ab...

Страница 33: ...the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 45 for assistance CPU fan failure CPU fan has failed Replace the CPU fan See the Service Manual on the Dell Support website at support dell com Hard disk drive failure Possible hard disk drive failure during HDD POST see Contacting Dell on page 45 for assistance Hard disk drive read fa...

Страница 34: ...t a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 45 for assistance Hardware Troubleshooter If a device is either not detected d...

Страница 35: ...Diagnostics from your hard drive or from the Drivers and Utilities media Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image see Contacting Dell on page 45 Ensure that the computer is connected to an 1 electrical outlet that is known to be working properly Turn...

Страница 36: ...then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and pres...

Страница 37: ...ystem problem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your compute...

Страница 38: ...NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Click 1 Start In the 2 Start Search box type System Restore and press Enter Click 3 Undo my last restoration and click Next Dell Factory Image Restore NOTICE Using Dell Factory Image Restore permanently dele...

Страница 39: ...ck 4 Next To access the recovery options log on as a 5 local user To access the command prompt type administrator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen a...

Страница 40: ... by the computer To reinstall Windows you need the following items Dell Operating System media Dell Drivers and Utilities media NOTE The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities media to load any required drivers Depending on the region from which you ordered your computer or whether you requested t...

Страница 41: ...t Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 6 CD DVD CD RW Drive and press Enter Press any key to 7 Boot from CD ROM Follow the instructions on the screen to complete the in...

Страница 42: ...ll Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 45 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code ...

Страница 43: ...ssociate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www...

Страница 44: ...en you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For instructions on accessing the telephone number to call your region see Contacting Dell on page 45 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording...

Страница 45: ...a copy of the invoice and a letter 3 describing the reason for the return Include a copy of the Diagnostics Checklist 4 see Diagnostic Checklist on page 44 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 32 Include any accessories that belong with 5 the item s being returned power cables software guides and so on if the re...

Страница 46: ...telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Mat...

Страница 47: ...rnet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your coun...

Страница 48: ...pport website at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com NOTE In some coun...

Страница 49: ... the following location www dell regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common question...

Страница 50: ...ry by region For more information regarding the configuration of your computer click Start configuration of your computer click Help and Support and select the option to view information about your computer Processor Type L2 cache Intel Celeron 1 MB Intel Celeron Dual Core 512 KB Intel Pentium Dual Core 1 MB Intel Core 2 Duo 2 MB 3 MB 6 MB Drives Externally accessible One 5 25 inch drive bay SATA ...

Страница 51: ...ading your memory see the Service Manual on the Dell Support website at support dell com Computer Information System Chipset Intel GM965 ICH8M Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor address bus width 32 bits Flash EPROM 8 MB Expansion Bus Bus types SATA 1 0 2 0 and USB 2 0 Bus speeds SATA 1 5 Gbps and 3 0 Gbps USB 480 Mbps high speed 12 Mbps full speed and 1 2 ...

Страница 52: ... Processor one 478 pin connector Memory two 200 pin SO DIMM slots Mini Card two 52 pin connectors Power Maximum heat dissipation 221 789 BTU hr Voltage 19 5 Vdc and 3 34 A NOTE Check the frequency and voltage rating for the AC adapter to ensure that it matches the available power source AC Adapter Types 3 Pin and 2 Pin Input voltage 100 240 VAC Input current maximum 1 5A Input frequency 50 60 Hz O...

Страница 53: ...ght 16 mm 0 6 in Width 66 mm 2 6 in Length 127 mm 5 0 in Weight without cables 0 25 kg 0 55 lb Temperature ranges Operating 0 to 40 C Storage 40 to 70 C Computer Environment Temperature ranges Operating 10 to 35 C Storage 40 to 70 C Relative humidity maximum 20 to 80 noncondensing ...

Страница 54: ...sured with hard drive in head parked position and a 2 ms half sine pulse Operating 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 in sec 51 cm sec Computer Environment Storage 105 G 5 with pulse duration of 2 msec 10 equivalent to 50 in sec 127 cm sec Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower ...

Страница 55: ...Dell Inspiron 140n Dell Dimension 140g Dell Dimension 140gn Dell Dimension 140 Dell Dimension 140n Dell Inspiron Dell Dimension Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection ...

Страница 56: ...ling Dell 44 card reader 17 CDs playing and creating 22 chipset 49 computer weights and dimensions 50 computer capabilities 22 computer setting up 5 computer stand 5 vertical and horizonal options 6 connect ing cable clip 12 computer stand 6 displays 8 optional network cable 11 power cable 12 to the Internet 13 USB keyboard 10 USB mouse 10 Index ...

Страница 57: ... your desktop 22 your energy settings 23 D damage avoiding 5 data backing up 23 DellConnect 41 Dell Diagnostics 33 Dell Factory Image Restore 35 Dell Support Center 30 Dell support website 47 Dell Technology Guide for futher information 46 Diagnostic Checklist 44 disc drive supported disc sizes 20 discs ejecting 20 using 20 display connecting 8 drivers and downloads 47 DVDs playing and creating 22...

Страница 58: ... 16 FTP login anonymous 42 H hard drive type 48 hard drive activity light 17 hardware problems diagnosing 32 Hardware Troubleshooter 32 HDMI connector location 19 display 8 headphone back connector 19 front connector 17 help getting assistance and support 40 horizontal and vertical stand options 5 horizontal stand using or changing 6 I IEEE 1394 connector 19 installing the stand 5 ...

Страница 59: ...ms solving 27 Memory Stick reader 17 memory support 49 microphone connector 19 MMC 17 Multi Media Card reader 17 N network connection fixing 25 network connector location 18 network speed testing 25 O optical audio connector S PDIF connection 19 order status 42 P power button and light 16 power connector 18 power problems solving 26 power specifications 50 problems solving 24 ...

Страница 60: ...ble slot 19 setup before you begin 5 shipping products for return or repair 43 sleeve changing 21 software features 22 software problems 28 solving problems 24 S PDIF connector 19 specifications 48 support email addresses 42 support sites worldwide 41 system board connectors 50 System Messages 30 system reinstall options 35 System Restore 35 T technical support 41 temperature operating and storage...

Страница 61: ...5 vertical stand using or changing 6 W warranty returns 43 Windows reinstalling 35 Windows Vista 13 Program Compatibility Wizard 28 reinstalling 38 setup 13 wireless network connection 25 wireless sync button 18 wirless mouse and keyboard reconnecting 24 X xD Picture Card reader 17 ...

Страница 62: ......

Страница 63: ...Your Studio Hybrid was designed with the environment in mind Learn more at www dell com hybrid ...

Страница 64: ...Printed in the U S A www dell com support dell com ...

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