background image

15

Getting Help

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find 

contact information on your purchase invoice, packing slip, bill, or Dell 

product catalog.

Dell provides several online and telephone-based support and service options. 
Availability varies by country and product, and some services may not be 
available in your area. To contact Dell for sales, technical support, or customer 
service issues:

Steps
1. Go t

www.dell.com/support

.

2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list 
    at the bottom of the page.
4. Select the appropriate service or support link based on your need.

Содержание DA305

Страница 1: ...Dell 6 in 1 USB C Multiport Adapter DA305 User s Guide Regulatory Model DA305z DA305u ...

Страница 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2022 02 Rev A00 ...

Страница 3: ...ents What s in the box 4 Features 5 Front view 5 Back view 5 Using your DA305 multiport adapter 6 Troubleshooting 11 Specifications 13 Statutory information 14 Warranty 14 Getting Help 15 Contacting Dell 15 ...

Страница 4: ...4 What s in the box 1 Dell 6 in 1 USB C Multiport Adapter DA305 1 2 Documents 2 Quick Start Guide ...

Страница 5: ...5 Features 1 USB 3 2 Gen 2 10 Gbps USB C port 3 USB C cable Front view Back view 1 2 Ethernet port 5 HDMI port 6 DisplayPort 4 USB 3 2 Gen 2 10 Gbps USB A ports 2 3 4 5 6 ...

Страница 6: ...6 Using your DA305 multiport adapter 1 Using your fingertips hold the bottom section of the DA305 2 With the USB C cable facing you turn the top section to release the USB C cable ...

Страница 7: ...15W or 7 5W port on your PC The image below shows the DA305 connected to several peripherals without an external power source NOTE DA305 can support only one display at any given time Without Power Delivery Pass Through 3 Display out Choose 1 USB C Dual USB A USB C Dual USB A 15 W 15 W 15 W 7 5 W 7 5W ...

Страница 8: ...ery capability that supports charging feature The following two images show DA305 connected to an external power source via USB C power adapter or USB C monitor NOTE DA305 can support only one display at any given time With Power Delivery Pass Through Via USB C Power Adapter With Power Delivery Pass Through Via USB C Monitor 2 Display out Choose 1 USB C USB C Dual USB A Dual USB A Dual USB A Dual ...

Страница 9: ...he DA305 it will switch the power source from the USB C monitor to the PC instantly without affecting the functionality of ethernet port NOTE Display and ethernet ports on the DA305 support FRS Fast role swap The USB ports do not support FRS NOTE FRS is functional on the DA305 only if the PC connected to it supports FRS NOTE USB C plug must connect the PC with UL IEC certification With Power Deliv...

Страница 10: ...t an external display or a projector Ethernet port Connect an Ethernet RJ45 cable from a router or a broadband modem for network or internet access Connect peripherals such as keyboards mice and external storage devices USB C and USB A ports Dual USB A 10 Gbps USB C 10 Gbps MFDP USB C 4K 4K 4K ...

Страница 11: ...to the PC directly When DA305 connects to your PC with power delivery charging pass through USB C power adapter or USB C monitor with power delivery capability it is recommended that you connect only one external SSD HDD ODD to DA305 Additional devices can be connected to the PC directly Power Surge message pops up when connecting a peripheral to the DA305 The peripheral connected to the DA305 nee...

Страница 12: ...angle with an exclamation mark on the battery status icon The DA305 supports max 90W power delivery pass through The DA305 reserves 15W so your system gets 15W less power from the power source You may observe a slow charging message icon because of this It is recommended to connect the power adapter to the PC directly Alternatively you may choose to connect a higher power rated USB C power adapter...

Страница 13: ...erature of 35 C NOTE 4K resolution at 60 Hz is supported on PCs that have DisplayPort 1 3 or above with a display that is capable of 4K resolution at 60 Hz On PCs that support below DisplayPort 1 3 the maximum resolution supported is 4K at 30 Hz NOTE The difference between DA305z DA305u is only the manufacturer Manufacturer for DA305z BizLink Kunshan Co Ltd Manufacturer for DA305u Luxshare Precisi...

Страница 14: ...act terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to www dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded products that are s...

Страница 15: ...ed support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to www dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service ...

Отзывы: