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Troubleshooting 

│

  25

Stuck-on Pixels

LCD screen has 
bright spots

• Cycle  power  On-Off.

• Pixel that is permanently off is a 

natural defect that can occur in LCD 
technology.

• For more information on Dell Monitor 

Quality and Pixel Policy, see Dell 
Support site at: 

http://

www.dell.com/support/monitors

.

Brightness 
Problems

Picture too dim or 
too bright

• Reset the monitor to factory settings.

• Adjust brightness & contrast controls 

via OSD.

Safety Related 
Issues

Visible signs of 
smoke or sparks

• Do not perform any troubleshooting 

steps.

• Contact  Dell  immediately.

Intermittent 
Problems

Monitor 
malfunctions on & 
off

• Ensure that the video cable 

connecting the monitor to the 
computer is connected properly and is 
secure.

• Reset the monitor to factory settings.

Missing Color

Picture missing 
color

• Ensure that the video cable 

connecting the monitor to the 
computer is connected properly and is 
secure.

• Check for bent or broken pins in the 

video cable connector.

Wrong Color

Picture color not 
good

• Change the settings of the 

i-Style 

Color

 in the 

Color Adjust 

menu OSD 

depending on the application.

• Adjust Red/Green/Blue value under 

User Color

 in 

Color Adjust 

menu 

OSD.

Содержание D2719HGF

Страница 1: ...Dell D2719HGF User s Guide Model D2719HGFb Regulatory model D2719HGFb ...

Страница 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 09 Rev A00 ...

Страница 3: ...ality and pixel policy 13 Maintenance guidelines 14 Cleaning your monitor 14 Setting up the monitor 15 Attaching the stand 15 Connecting your monitor 16 Connecting the HDMI cable 16 Connecting the DisplayPort DisplayPort to DisplayPort cable optional 17 Connecting the USB 2 0 cable 17 Setting the maximum resolution 18 Removing the monitor stand 19 Operating the monitor 20 Using the front panel con...

Страница 4: ...4 Troubleshooting 24 Appendix 27 FCC notices U S only and other regulatory information 27 Contact Dell 27 ...

Страница 5: ...l support For more information see Contact Dell NOTE Some items may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE If you are attaching a stand that you purchased from any other source follow the set up instructions that were included with the stand Monitor Stand column Stand base Power cable varies by country ...

Страница 6: ...6 About your monitor HDMI cable USB 2 0 upstream cable enables the USB ports on the monitor Quick Setup Guide Safety Environmental and Regulatory Information ...

Страница 7: ...ut your monitor 7 Identifying parts and controls Front view Front panel controls Label Description 1 Function buttons For more information see Operating the monitor 2 Power On Off button with LED indicator ...

Страница 8: ...using VESA compatible wall mount kit 100 mm x 100 mm 2 Stand release screw Releases the stand column from the monitor 3 Regulatory label barcode serial number and Service Tag label The label lists the regulatory approvals and technical support information 4 Security lock slot Secures monitor with security lock security lock not included ...

Страница 9: ... HDMI cable shipped with your monitor 4 DisplayPort Connect your computer with DisplayPort cable cable not included 5 USB upstream port Connect the USB cable shipped with your monitor to this port and your computer to enable the USB ports on your monitor 6 USB downstream ports 2 Connect your USB device NOTE To use this port you must connect the USB cable shipped with your monitor to the USB upstre...

Страница 10: ...htness 400 cd m typical Color gamut 72 CIE 1931 88 CIE 1976 Color depth 16 7 million colors Contrast ratio 1000 to 1 typical Dynamic contrast ratio 2 million 1 Viewing angle 85 85 80 80 typical Response time 2 ms gray to gray Panel technology surface TN Anti Glare with 3H Hardness Backlight White LED Bezel color Black Connectivity Connectors 1 x DP 1 2 1 x HDMI 2 0 2 x USB 2 0 downstream 1 x USB 2...

Страница 11: ... x 2 Freesync Yes 40 Hz to 144 Hz PVC BFR CFR reduced No Power AC input voltage AC 90 264 V Power consumption normal operation 50 W maximum Power consumption active off mode 0 5 W Dimensions with stand Height 44 07 cm 17 35 inches Width 61 36 cm 24 15 inches Depth 19 66 cm 7 74 inches Dimensions without stand Height 37 05 cm 14 59 inches Width 61 36 cm 24 15 inches Depth 5 6 cm 2 2 inches Weight W...

Страница 12: ...768 48 36 60 65 1024 x 768 60 02 75 03 78 75 1024 x 768 60 24 74 93 80 1152 x 720 44 86 60 66 75 1152 x 870 68 68 75 06 100 1280 x 768 R 47 4 60 68 25 1280 x 960 60 60 108 1280 x 1024 63 98 60 02 108 1280 x 1024 79 98 75 02 135 1360 x 768 47 71 60 01 85 5 1440 x 900 R 55 5 59 9 88 75 1440 x 900 55 94 59 89 106 5 1440 x 900 70 6 75 136 75 1600 x 1200 R 74 01 59 92 130 25 1600 x 1200 75 60 162 1680 ...

Страница 13: ...in cable from the monitor Maximum power consumption with max luminance and USB active This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this information in making decisions a...

Страница 14: ...cial screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care...

Страница 15: ...cable only for attaching the stand that was shipped with your monitor If you are attaching a stand that you purchased from any other source follow the set up instructions that were included with the stand 1 Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it 2 Insert the stand column into stand base until it clicks into place 3 Place the monitor ...

Страница 16: ...ING Before you begin any of the procedures in this section follow the Safety instructions NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the HDMI or DisplayPort cable from your monitor to the computer Connecting the HDMI cable ...

Страница 17: ...ow to connect the USB 2 0 cable to the computer and complete your monitor setup 1 Connect the upstream USB 2 0 port cable supplied to an appropriate USB port on your computer See Bottom view for details 2 Connect the USB 2 0 peripherals to the downstream USB ports on the monitor 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn on the monitor and the computer If you...

Страница 18: ...tings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 4 Click Apply If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to http www dell com support enter your service tag and download the latest d...

Страница 19: ...tructions are applicable only for attaching the stand that was shipped with your monitor If you are attaching a stand that you purchased from any other source follow the set up instructions that were included with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Release the screw securing the stand assembly and the monitor 3 Pull the stand assembly away from the monit...

Страница 20: ... a video signal 2 Exit from the OSD menu Hotkey for i Style Color 3 For Up Left Decrease adjustment Hotkey for ECO Mode 4 For Down Right Increase adjustment Hotkey for Volume 5 Use the ENTER button to launch the On Screen Display OSD enter sub menus and select menu items 6 Power with power light indicator Use the Power button to turn the monitor on and off The blue light indicates the monitor is o...

Страница 21: ... response time of the LCD panel 2 levels are provided and 2 offers faster gray to gray response time Adv Contrast Activates to automatically detect the distribution of an input visual signal and then to create the optimal contrast ECO Mode Allows you to use an energy saving settings on your monitor 3 modes are provided and Mode 3 achieves the highest energy efficiency Blue Light Reducer Decreases ...

Страница 22: ... natural color Ideal for common desktop usage Warm Increases the color temperature The screen appears warmer with a red yellow tint User Color Allows you to enter the Red Green and Blue menu items to change the color tint of the image i Style Color Sets the default color settings from the provided list depending on your needs The default color modes include Standard Game Cinema Scenery Text If you...

Страница 23: ...ust the horizontal and vertical position of the OSD menu OSD Time Out Adjusts the display time of the OSD menu Auto Power Off If you select On the monitor automatically powers off after 3 hours of inactivity FreeSync Sets FreeSync to On or Off Display Information Displays the monitor s current settings Reset Reset all settings to the factory preset values ...

Страница 24: ... power outlet is functioning properly using any other electrical equipment Ensure that the power button is pressed fully Ensure that the correct input source is selected in the Input Select menu No picture or no brightness Increase brightness contrast controls via OSD Check for bent or broken pins in the video cable connector Ensure that the correct input source is selected in the Input Select men...

Страница 25: ...r sparks Do not perform any troubleshooting steps Contact Dell immediately Intermittent Problems Monitor malfunctions on off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to factory settings Missing Color Picture missing color Ensure that the video cable connecting the monitor to the computer is connected properly and is se...

Страница 26: ...k the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Re plug the signal cable if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio...

Страница 27: ...gulatory information see the regulatory compliance website located at www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and s...

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