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Getting help and contacting

Alienware

Self-help resources

You can get information and help on Alienware products and services using these
online self-help resources:

Table 19. Alienware products and online self-help resources

Information about Alienware products
and services

www.alienware.com

Dell Help & Support app

Get started app

Accessing help

In Windows search, type Help and
Support, and press Enter.

Online help for operating system

www.dell.com/support/windows
www.dell.com/support/linux

Troubleshooting information, user
manuals, setup instructions, product
specifications, technical help blogs,
drivers, software updates, and so on

www.alienware.com/gamingservices

VR Support

www.dell.com/VRsupport

Videos providing step-by-step
instructions to service your computer

www.youtube.com/alienwareservices

Содержание Alienware 15 R3

Страница 1: ...Alienware 17 R4 Setup and Specifications Computer Model Alienware 17 R4 Regulatory Model P31E Regulatory Type P31E001 ...

Страница 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2016 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2016 11 Rev A01 ...

Страница 3: ...ting up the Virtual Reality VR headset optional 5 HTC Vive 5 Oculus Rift 6 Oculus Rift with touch 7 Alienware Graphics Amplifier 10 Views 11 Base 11 Display with Tobii Aware 11 Display with Tobii Eye Tracker 13 Back 14 Left 15 Right 16 3 ...

Страница 4: ...ions 18 Audio 19 Storage 19 Keyboard 20 Camera 20 Touch pad 20 Battery 21 Video 21 Power adapter 22 Display 23 Computer environment 23 Tobii Aware 25 Features 25 Enabling or disabling Tobii Aware 25 Keyboard shortcuts 26 Getting help and contacting Alienware 28 Self help resources 28 Contacting Alienware 29 4 ...

Страница 5: ...ptional NOTE The VR headset is sold separately NOTE If you are using Alienware Graphics Amplifier with your computer see Alienware Graphics Amplifier HTC Vive 1 Download and run the setup tools for your VR headset at www dell com VRsupport 2 Connect the HDMI cable of the HTC Vive headset to the back of your computer 5 ...

Страница 6: ...nly shipped with computers that are Oculus certified 1 Download and run the setup tools for your VR headset at www dell com VRsupport 2 Connect the HDMI cable of the Oculus Rift headset to the back of your computer 3 Connect the Oculus Rift headset to the USB Type A port at the right side of your computer 4 Connect the Oculus Rift tracker to the USB Type A port at the left side of your computer 6 ...

Страница 7: ...nect the XBOX controller to the USB Type A port on the USB dongle 7 Follow the instructions on the screen to complete the setup Oculus Rift with touch NOTE The USB dongles are only shipped with computers that are Oculus certified 1 Download and run the setup tools for your VR headset at www dell com VRsupport 7 ...

Страница 8: ...Rift headset to the back of your computer 3 Connect the Oculus Rift headset to the USB Type A port at the right side of your computer 4 Connect a USB Type C to Type A dongle to the Thunderbolt 3 USB Type C port on the back of your computer 8 ...

Страница 9: ...USB Type C to Type A dongle to the USB 3 0 Type C port at the left side of your computer 7 Connect the XBOX controller to the USB Type A port on the USB dongle 8 Connect the Oculus Rift tracker for Touch to the USB Type A port on the dongle 9 Follow the instructions on the screen to complete the setup 9 ...

Страница 10: ...enware Graphics Amplifier The USB cables from the VR headset can be connected either to your computer or your Alienware Graphics Amplifier NOTE The USB dongle is not required if you are connecting the USB 3 0 cables on your VR headset to the USB 3 0 Type A port on your Alienware Graphics Amplifier For more information about Alienware Graphics Amplifier see Alienware Graphics Amplifier User s Guide...

Страница 11: ...te state Press to put the computer in sleep state if it is turned on Press and hold for 4 seconds to force shut down the computer NOTE You can customize the power button behavior in Power Options 2 Macro keys Run pre defined Macros Define the macro keys using the Alienware Command Center Display with Tobii Aware 11 ...

Страница 12: ... To stop the emitter from blinking turn off the Tobii Aware For more information about the Tobii Aware see Tobii Aware 3 Infrared camera Depth sensing feature of the camera enhances security when paired with Windows Hello face authentication 4 Camera Enables you to video chat capture photos and record videos 5 Camera status light Turns on when the camera is in use 6 Right microphone Provides digit...

Страница 13: ... Tobii Eye Tracker 1 Left microphone Provides digital sound input for audio recording and voice calls 2 Camera Enables you to video chat capture photos and record videos 3 Camera status light Turns on when the camera is in use 4 Right microphone Provides digital sound input for audio recording and voice calls 5 Tobii Eye Tracker Application that enables you to interact with your computer using you...

Страница 14: ...ect a TV or another DisplayPort in enabled device Provides video and audio output 3 HDMI port Connect a TV or another HDMI in enabled device Provides video and audio output 4 Thunderbolt 3 USB Type C port Supports USB 3 1 Gen 2 DisplayPort 1 2 Thunderbolt 3 and also enables you to connect to an external display using a display adapter Provides data transfer rates up to 10 Gbps for USB 3 1 Gen 2 an...

Страница 15: ...rt with PowerShare Connect peripherals such as storage devices and printers Provides data transfer speeds up to 5 Gbps PowerShare enables you to charge your USB devices even when your computer is turned off NOTE If the charge on your computer s battery is less than 10 percent you must connect the power adapter to charge your computer and USB devices connected to the PowerShare port NOTE If a USB d...

Страница 16: ...Connect a headphone or a headset headphone and microphone combo Right 1 USB 3 0 port Connect peripherals such as storage devices and printers Provides data transfer speeds up to 5 Gbps 16 ...

Страница 17: ...depending on the configuration ordered and the manufacturing variability System information Table 2 System information Computer model Alienware 17 R4 Processor 6th generation Intel Core i7 i7k 7th generation Intel Core i7 i7k NOTE If your computer is shipped with an Intel Core i7k processor you can overclock the processing speed beyond the standard specifications Chipset Intel CM236 Intel CM238 17...

Страница 18: ...J 45 port USB One USB 3 0 port One USB 3 0 port with PowerShare One USB 3 0 Type C port Thunderbolt 3 USB Type C port Audio Video One HDMI port One microphone headphone port configurable One headset port One Mini DisplayPort One external graphics port Communications Table 5 Communications specifications Ethernet 10 100 1000 Mbps Ethernet controller integrated on system board Wireless Wi Fi 802 11a...

Страница 19: ... Subwoofer output Average 2 W Peak 2 5 W Microphone Digital array microphones Volume controls Media control shortcut keys Storage Table 7 Storage specifications Interface SATA 6 Gbps PCIe up to 32 Gbps Hard drive One 2 5 inch drive Solid state drive SSD Two full size M 2 PCIe SATA drives One half size M 2 PCIe SATA drive 19 ...

Страница 20: ...y To perform secondary functions press Fn and the desired key NOTE You can define the primary behavior of the function keys F1 F12 by changing Function Key Behavior in BIOS setup program Keyboard shortcuts Camera Table 9 Camera specifications Resolution Still image 2 07 megapixels Video 1920 x 1080 Full HD at 30 fps maximum Diagonal viewing angle 74 degrees Touch pad Table 10 Touch pad specificati...

Страница 21: ... to 35 C 32 F to 95 F Temperature range Storage 20 C to 60 C 4 F to 140 F Coin cell battery CR 2032 Dimensions Height 13 50 mm 0 53 in Width 89 20 mm 3 51 in Depth 259 60 mm 10 22 in Operating time Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Video Table 12 Video specifications Integrated Discrete Controller Intel HD Graphics 530 In...

Страница 22: ...0 VAC 240 VAC Input frequency 50 Hz 60 Hz 50 Hz 60 Hz 50 Hz 60 Hz Input current maximum 2 34 A 2 50 A 3 50 A 4 40 A Output current continuous 9 23 A 12 30 A 16 92 A Rated output voltage 19 50 VDC 19 50 VDC 19 50 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F 0 C to 40 C 32 F to 104 F 0 C to 40 C 32 F to 104 F Temperature range Storage 40 C to 70 C 40 F to 158 F 40 C to 70 C 40 F to 158 ...

Страница 23: ... mm 8 46 in 214 94 mm 8 46 in Width excluding bezel 381 89 mm 15 04 in 382 08 mm 15 04 in 382 12 mm 15 04 in Diagonal excluding bezel 439 42 mm 17 30 in 439 42 mm 17 30 in 439 42 mm 17 30 in Refresh rate 60 Hz 120 Hz 60 Hz Controls Brightness can be controlled using shortcut keys Computer environment Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 Table 15 Computer environment...

Страница 24: ...5 in s 133 cm s Altitude maximum 15 20 m to 3048 m 50 ft to 10 000 ft 15 20 m to 10 668 m 50 ft to 35 000 ft Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse when the hard drive is in use Measured using a 2 ms half sine pulse when the hard drive head is in parked position 24 ...

Страница 25: ...er to sleep before Windows power plan when you are not in front of the screen Turn off lights Turns off the computer lights when you are not in front of the screen Windows Hello Enables you to login to your computer without the login id or password when paired with Windows Hello face authentication Alien FX lighting Enables Alien FX lighting feature when you are in front of your screen Enabling or...

Страница 26: ...te audio Decrease volume Increase volume Toggle integrated discrete graphics Switch to external display Decrease brightness Increase brightness Disable enable touch pad Disable enable AlienFX Table 18 List of Macro keys Keys Description Macro keys NOTE You can configure modes and assign multiple tasks for the macro keys on the keyboard 26 ...

Страница 27: ...Keys Description 27 ...

Страница 28: ...rt app Get started app Get started app Accessing help In Windows search type Help and Support and press Enter Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www alienware com gamingservices VR Support www dell com VRsup...

Страница 29: ...e issues see www alienware com NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 29 ...

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