Dell Active Pen 5000 Series Скачать руководство пользователя страница 18

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Problems

Possible causes

Possible solutions

• Coin-cell batteries

were replaced and

the pen was not

paired again with

your device.

• Remove the pen

from the list of

Bluetooth devices

and re-pair it with

your device. For

more information,

see

Pairing with a

Bluetooth device

Pressing the top button

in succession does not

capture screenshot.

Windows update

KB2968599 is not

installed on your device.

Install the Windows

update KB2968599

from the Microsoft

website.

Unable to pair the pen

with your device.

• Unsupported device. • Dell Active Pen

works only with Dell

devices.

• Bluetooth driver on

your device is

outdated.

• Install the latest

Bluetooth driver for

your device.

Pen shows as

Not

Connected

under

Bluetooth devices list.

Pen is not paired

correctly with your

device.

• Install the latest

Bluetooth driver for

your device.

• Remove the pen

from your Bluetooth

list and pair it again.

For more

information on

pairing the pen with

your device, see

Pairing with a

Bluetooth device

Bluetooth-pairing light

does not turn on.

Coin-cell batteries may

be out of charge.

Change the coin-cell

batteries. For more

information, see

Installing coin-cell

batteries

Pressing and holding

the top button for 0.5

second or pressing the

button twice in

succession does not

wake up the computer

Your computer or tablet

may not support the

connected standby

feature.

Ensure to use this

feature on computers

and tablets that support

the connected standby

feature. Search PN556W

Содержание Active Pen 5000 Series

Страница 1: ...Dell Active Pen 5000 Series User s Guide ...

Страница 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Страница 3: ...10 Pairing with a Bluetooth device 11 Active Pen Control Panel 13 Installing Active Pen Control Panel 13 Using Active Pen Control Panel 14 Holding the Dell Active Pen 16 Troubleshooting 17 Specifications 20 Getting help and contacting Dell 21 Self help resources 21 Contacting Dell 21 Statutory information 23 Warranty 23 Regulatory statement 24 FCC notices U S only and other regulatory information ...

Страница 4: ...What s in the box 1 Dell Active Pen 2 coin cell batteries 2 3 AAAA battery 4 manuals NOTE For warranty purpose note the PPID number on the box or retain the box 4 ...

Страница 5: ...mplete For information on pairing the pen with a Bluetooth device see Pairing with a Bluetooth device 5 Top button Press and hold for 3 seconds to enable pairing mode Press and hold for 0 5 second to open OneNote NOTE This feature works even when your device screen is locked Press twice in succession to capture a screenshot and send it to OneNote Press and hold for 0 5 second or press twice in suc...

Страница 6: ...installing the Active Pen Control Panel see Installing Active Pen Control Panel 6 ...

Страница 7: ...tons The coin cell batteries provide power for Bluetooth functionality and top button quick launch features Installing the AAAA battery CAUTION Incorrectly installing the AAAA battery damages the pen 1 Remove the top cover from the pen 1 pen 2 top cover 2 Insert the AAAA battery into the pen with the positive side facing in 1 pen 2 AAAA battery 3 Replace the top cover to the pen 7 ...

Страница 8: ...ormation is lost when you remove the coin cell batteries To pair the pen with your device see Pairing with a Bluetooth device 1 Remove the top cover from the pen 1 pen 2 top cover 2 Remove the coin cell battery holder NOTE For more information see Removing the coin cell battery holder 1 top cover 2 coin cell battery holder 8 ...

Страница 9: ...3 Insert the coin cell batteries with the negative side facing in 1 coin cell batteries 2 2 battery holder 4 Replace the coin cell battery holder 5 Replace the top cover 9 ...

Страница 10: ...Removing the coin cell battery holder Using your fingertips unscrew the coin cell battery holder from the top cover 10 ...

Страница 11: ...cell battery holder using fingertips use a coin or a flat head precision screwdriver Pairing with a Bluetooth device NOTE You can use Dell Active Pen only with selected Dell computers and tablets For a list of supported devices see www dell com 11 ...

Страница 12: ...hat appears tap or click Bluetooth Settings 4 Ensure that the Bluetooth is enabled 5 From the list of devices tap or click Dell PN556W Pen Pair NOTE If Dell PN556W Pen is not listed ensure pairing mode is enabled on the pen 6 Confirm the pairing process on both pen and device The Bluetooth pairing light turns solid white for few seconds to confirm the pairing and then the light turns off After the...

Страница 13: ...n the computer or tablet 2 Go to www dell com support drivers 3 Tap or click View products 4 Tap or click Electronics Accessories 5 Tap or click Stylus 6 Tap or click Dell Active Pen 5000 Series 7 Scroll down the page and expand Application 8 Tap or click Download File 9 Save the file 10 After the download is complete open the file and follow the instructions on the screen to install the Active Pe...

Страница 14: ...Button Allows you to select one of the following functions when you click the button Context Menu right click Erase press and hold to erase Page up Page down Copy Paste Undo Redo NOTE Select Enable barrel buttons while hovering to enable the selected Top Barrel Button function while hovering the tip over the screen without the tip touching the screen 14 ...

Страница 15: ...ect Enable barrel buttons while hovering to enable the selected Bottom Barrel Button function while hovering the tip over the screen without the tip touching the screen Pen Tip Options Move the slider to change your pen sensitivity Select Hard press to double click to enable double click when you press and hold the pen tip NOTE Click Go to Microsoft Pen Control Panel for more configuration options...

Страница 16: ...e Pen Hold the Dell Active Pen as you hold a pencil or pen Adjust the grip so that you can use the barrel button easily Ensure not to accidentally press the barrel buttons while drawing or positioning the Dell Active Pen 16 ...

Страница 17: ...s either incorrectly installed or out of charge Replace the AAAA battery For more information see Installing the AAAA battery Default functions for the barrel buttons do not work Functions not supported by application Test the barrel buttons in OneNote or another application that supports these features Pressing the top button for 0 5 second does not open OneNote OneNote is not installed Ensure On...

Страница 18: ...atest Bluetooth driver for your device Pen shows as Not Connected under Bluetooth devices list Pen is not paired correctly with your device Install the latest Bluetooth driver for your device Remove the pen from your Bluetooth list and pair it again For more information on pairing the pen with your device see Pairing with a Bluetooth device Bluetooth pairing light does not turn on Coin cell batter...

Страница 19: ...Problems Possible causes Possible solutions or tablet from connected standby on Dell website for a list of supported devices 19 ...

Страница 20: ...lb Wireless Bluetooth Smart Low Energy 4 0 Wireless operating range 10 m 32 80 ft Pen tip detectable height 5 mm to 10 mm 0 2 in to 0 39 in Batteries AAAA non rechargeable battery 319 coin cell batteries 2 Supported operating system Windows 8 1 with the latest updates installed Windows 10 20 ...

Страница 21: ...started app Windows 8 1 Help Tips app Accessing help in Windows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Online help for operating system www dell com support windows Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Contacting Dell To contact Dell for sal...

Страница 22: ...ountry and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 22 ...

Страница 23: ... terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to www dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded products that are sold...

Страница 24: ... are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equi...

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