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Dell 725 Personal Inkjet Printer, Руководство пользователя

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Dell 725 Personal Inkjet Printer Скачать руководство пользователя страница 133

R

EMOVE

 

AND

 

REINSTALL

 

THE

 

PRINTER

 

SOFTWARE

Understanding printer messages

Alignment Problem

Try any of the following:

•

Check the ink cartridges.

1

Open the printer, and then remove and reinstall the ink cartridges.

2

Load a plain and unmarked A4

‑

 

or letter

‑

size paper.

The printer will read any markings on used paper, which could cause the alignment error message to reappear.

3

Close the printer.

4

Touch 

OK

 or press 

 to retry, depending on your printer model.

•

Press   to clear the message.

Cannot Collate Job

Try one or more of the following:

•

Press 

 to continue printing the pages that were saved in the printer memory, and then collate the remainder of

the print job.

•

Press   to cancel the current print job.

Change [Paper Source] to [Size] Paper

Try one or more of the following:

•

Select the paper tray with the correct paper size or type.

•

Press 

 to continue printing after loading the correct paper size and paper type in the default paper tray.

•

Press   to cancel the current job.

Change [Paper Source] to [Size] [Type] Paper

Try one or more of the following:

•

Select the paper tray with the correct paper size or type.

•

Press 

 to continue printing after loading the correct paper size and paper type in the default paper tray.

•

Press   to cancel the current job.

Close Printer

The printer is open. Close the printer to clear the message.

Troubleshooting

133

Содержание 725 Personal Inkjet Printer

Страница 1: ...Dell V725w User s Guide January 2012 www dell com support dell com Machine type s 4449 Model s 7d1 7dE ...

Страница 2: ...cing the language sheet 16 Using the printer control panel 17 Changing the Sleep timeout 19 Saving paper and energy 19 Restoring factory default settings 19 Using shortcuts 21 What are shortcuts 21 Getting started 22 Using the printer software 24 Minimum system requirements 24 Using the Windows printer software 24 Using the Macintosh printer software 26 Finding and installing optional software 27 ...

Страница 3: ...es 56 Adjusting copy quality 57 Making a copy lighter or darker 57 Collating copies using the printer control panel 57 Placing separator sheets between copies 58 Copying multiple pages on one sheet 58 Placing an overlay message on each page 58 Removing the background of a copy 59 Making a two sided duplex copy 59 Canceling copy jobs 60 Scanning 61 Tips for scanning 61 Scanning to a local computer ...

Страница 4: ...p 102 Installing the printer on an Ethernet network 104 Performing network management tasks 105 Networking FAQ 110 Maintaining the printer 124 Maintaining ink cartridges 124 Cleaning the exterior of the printer 125 Cleaning the scanner glass 126 Moving the printer to another location 126 Troubleshooting 128 Before you troubleshoot 128 If Troubleshooting does not solve your problem 128 Setup troubl...

Страница 5: ...Network troubleshooting 157 Notices 168 Product information 168 Edition notice 168 Power consumption 171 Index 179 Contents 5 ...

Страница 6: ...gned tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do n...

Страница 7: ...ental impact even further Conserving energy Activate Eco Mode This feature sets the screen brightness to low and sets the printer to change to Sleep mode after the printer is left idle for 10 minutes Select the lowest Sleep timeout The Sleep feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Sleep timeout Share your printer Wireles...

Страница 8: ... purchased Finding information about the printer Publications What are you looking for Find it here Initial setup instructions Connecting the printer Installing the printer software Setup documentation The setup documentation came with the printer Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Performing printing copying scanni...

Страница 9: ...ou faster Service Tag Express Service Code Note The Service Tag and Express Service Code appear on labels located on your printer Software and Drivers Certified drivers for your printer and installers for Dell printer software Readme files Last minute technical changes or advanced technical reference material for experienced users or technicians Installation software CD Note If you purchased your ...

Страница 10: ...ADF This is recommended for scanning copying or faxing multiple page documents Note Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass 6 ADF output tray Hold documents as they exit from the ADF 7 PictBridge and USB port Connect a PictBridge enabled digital camera or a flash drive to the printer 8 Printer control pan...

Страница 11: ...SL filter or VoIP adapter to send and receive faxes 17 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the plug to access the port 18 Power supply with port Connect the printer to a power sour...

Страница 12: ...Series 32 Series 33 Series 33R 1 Licensed for a single use only After use return this cartridge to Dell for remanufacturing refilling or recycling For more information on recycling Dell products visit www dell com recycle 2 Available only on the Dell Web site at www dell com supplies Notes To get more ink order high yield ink cartridges Depending on your country or region you may get the ink cartr...

Страница 13: ...printhead nozzles may dry out Removing ink cartridges 1 Turn on your printer 2 Open the printer Note The printhead moves to the cartridge installation position 3 Press the release tab and then remove the used ink cartridge or cartridges Installing ink cartridges 1 Remove the ink cartridge from the pack and then remove the protective cap from the ink cartridge Ordering and replacing supplies 13 ...

Страница 14: ...e new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air 3 Close the printer Recycling Dell products To return Dell products to Dell for recycling 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select Printer Home 4 Choose your printer from the printer drop down list 5 Click Order supplies in t...

Страница 15: ...6 Click 7 Follow the instructions on the computer screen Ordering and replacing supplies 15 ...

Страница 16: ...ding on your printer model Note Your printer comes with a preinstalled English language sheet 1 Open the printer 2 Remove the language sheet from the documentation folder that came with the printer 3 Remove the language sheet holder from the printer control panel 4 Insert the preferred language sheet into the language sheet holder and then attach the language sheet holder to the printer control pa...

Страница 17: ...m any level in the menu back to the home screen 5 Keypad In Copy mode or Photo mode Enter the number of copies or prints you want to make In Fax mode Enter fax numbers Operate an automated answering system Select letters when creating a Speed Dial list Type numbers to enter or edit the date and time shown on the display 6 Back Return to the previous screen Exit from one menu level to a higher one ...

Страница 18: ...rs 12 Color Switch to color mode 13 Black Switch to black and white mode 14 Start Start a job depending on which mode is selected 15 Cancel Cancel a print copy scan or fax job in progress Exit from a menu level of the Copy Scan Fax Photo or File Print menu to the top level of a menu Exit from a menu level of the Setup menu to the top level of the previous mode Clear current settings or error messa...

Страница 19: ...button to scroll to On and then press To optimize energy efficiency reduce the Sleep timeout and Screen Brightness 1 From the printer control panel navigate to Setup Device Setup Sleep 2 Press the up or down arrow button to select or use the keypad to enter the Sleep timeout value and then press 3 From the printer control panel navigate to Setup Device Setup Screen Brightness 4 Press the up or dow...

Страница 20: ...estarts automatically after resetting to factory default settings 4 When prompted to set the initial settings of your printer make your selections using the printer control panel buttons Initial Setup Complete appears on the display Using the printer control panel buttons and menus 20 ...

Страница 21: ...net through an Ethernet or wireless connection Scan to Computer Scan a document or photo and send it to your computer Notes Make sure the printer driver is installed with a network printer connection Make sure the printer is connected to the computer either locally USB or through the same Ethernet or wireless network Scan to Network Scan a document or photo and save it to a network folder Note Mak...

Страница 22: ...om the list 3 Navigate to Printer Home select your printer Settings Configure Shortcuts For Macintosh users 1 From the Finder navigate to Applications select your printer folder Shortcuts 2 Select your printer from the list and then click Launch Creating a shortcut 1 Launch the shortcuts page and then navigate to Add New Shortcut select a task 2 Assign a shortcut number and shortcut name and then ...

Страница 23: ...mber Note If you configured the shortcut to show the settings before running then the settings will appear on the printer display Adjust the settings if necessary Modifying or deleting a shortcut 1 Launch the shortcuts page and then select a shortcut 2 Do either of the following Make the necessary changes and then click Save Changes Click Delete Using shortcuts 23 ...

Страница 24: ...ter Ubuntu Linux 11 10 11 04 10 10 and 10 04 Red Hat Enterprise Linux WS 6 WS 5 and WS 4 Red Flag Linux Desktop 6 0 SUSE Linux Enterprise Server 11 and 10 SUSE Linux Enterprise Desktop 11 and 10 Linux openSUSE 11 4 11 3 and 11 2 Linpus Linux Desktop 9 6 Fedora 14 Debian GNU Linux 6 0 and 5 0 Mint 10 and 9 PCLinux OS 2010 12 and 2010 10 The printer driver for this operating system is available only...

Страница 25: ...ax contacts Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Dell Wireless Setup Utility referred to as Wireless Setup Utility Set up the wireless printer on a wireless network Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Dell Tools for Offi...

Страница 26: ...print jobs With a document or photo open choose File Print Launching an application 1 From the Finder navigate to Applications select your printer folder 2 Double click the application that you want to use Use the To Printer Settings Customize settings for fax jobs Create and edit the Contacts list Configure e mail connectivity settings Configure the language country date and time Shortcuts Speed ...

Страница 27: ... optional software Downloading PCL and PS drivers Windows only Universal Print Drivers PCL 5 emulation PCL XL emulation and PS emulation can be downloaded from our Web site You need to search for your printer model to view compatible drivers Reinstalling the printer software When you set up the printer using the installation software CD all the necessary software was installed If you encountered p...

Страница 28: ...ick or click Start and then click Run b In the Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users Note To take advantage of the full features of your printer select the custom install option and then select all packages listed 1 Close all open ap...

Страница 29: ...e paper is not used or damaged If you are using specialty paper you follow the instructions that came with it The paper does not buckle when you adjust the paper guides to avoid jams 1 Pull the tray completely out of the printer 2 Move the paper guides to the sides of the tray Loading paper and original documents 29 ...

Страница 30: ...queeze the tab and pull to extend the tray Note When you pull the extension out the first stop accommodates A4 size paper When the extension is fully out it accommodates legal size paper 4 Load the paper facedown Loading paper and original documents 30 ...

Страница 31: ... tray Note If you extended the tray to accommodate A4 or legal size paper then the tray sticks out from the front of the printer when inserted 7 Flip up the paper stop to catch the paper as it exits Note If you loaded A4 or legal size paper then extend the paper stop Loading paper and original documents 31 ...

Страница 32: ...Loading envelopes or photo paper 1 Pull tray completely out of the printer 2 Move the paper guides to the sides of tray Loading paper and original documents 32 ...

Страница 33: ...aper types in the tray You can load either envelopes or photo paper but not both 4 Load envelopes or photo paper Note Load envelopes or photo paper with the printable side facedown If you are not sure which side is the printable side then see the instructions that came with the envelopes or photo paper Loading paper and original documents 33 ...

Страница 34: ...ottom edges of the envelopes or photo paper 6 Insert the tray 7 Flip up the paper stop to catch the envelopes or photos as they exit Note For best results allow photos to dry at least 24 hours before stacking displaying or storing Loading paper and original documents 34 ...

Страница 35: ... The glossy or printable side of the paper faces down If you are not sure which side is the printable side then see the instructions that came with the paper The paper guides rest against the left right and bottom edges of the paper Notes For best results allow photos to dry at least 24 hours before stacking displaying or storing For best results load more photo paper than needed but do not exceed...

Страница 36: ...ight margins so that the envelope text will be correctly positioned on the envelope Warning Potential Damage Do not use envelopes that have metal clasps string ties or metal folding bars Notes Do not load envelopes with holes perforations cutouts or deep embossing Do not use envelopes that have exposed flap adhesive 25 sheets of labels You use full label sheets Partial sheets with areas exposed by...

Страница 37: ...n on transfers You follow the loading instructions that came with the iron on transfers The print side of the transfers faces down The paper guides rest against the edges of the transfers Note For best results load transfers one at a time 25 index cards photo papers or postcards The thickness does not exceed 0 025 inches 0 635 mm The print side of the photo paper faces down You load the photo pape...

Страница 38: ...ded If you want to set the paper size then navigate to Setup Paper Setup Paper Size select the default paper size If you want to set the paper type then navigate to Setup Paper Setup Paper Type select the default paper type Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass 2 Close the scanner lid Loading paper and original d...

Страница 39: ...or scanning copying and faxing You can load A4 letter or legal size paper into the ADF 1 Adjust the paper guide on the ADF tray to the width of the original document 2 Load the original document faceup and top edge first into the ADF until you hear a sound from the ADF Loading paper and original documents 39 ...

Страница 40: ...f copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the print op...

Страница 41: ...any printer software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the Copies area enter the number of copies that you want to print and then select Collated 7 Click Print C...

Страница 42: ... one sheet For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab Page Layouts area select Multiple pages per side N Up 4 Select the number of page images to print on each side 5 Adjust other settings as needed 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open c...

Страница 43: ...nt and then press to select the document for printing 4 From the Print Options menu screen use the arrow buttons to select your printing options and then press if necessary Note You may select the number of copies color mode print quality paper source and paper saving options You can also enhance sharpness and use separator sheets 5 Press Printing specialty documents Printing on envelopes For Wind...

Страница 44: ... the labels does not extend to within 1 mm of the edge of the label sheet Make sure the paper guide or paper guides rest against the edges of the label sheet Use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options o...

Страница 45: ...rs 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Paper Finishing tab Manage Custom Sizes New 4 Type a name and adjust the settings as needed to create a custom size and then click OK 5 Click Close and then click OK to close any printer software dialogs 6 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup 2 Fro...

Страница 46: ... port Notes The flash drive uses the same port that is used for a PictBridge camera cable An adapter may be necessary if your flash drive does not fit directly into the port Warning Potential Damage Do not touch any cables any network adapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur ...

Страница 47: ...ant to set and then press the left or right arrow button to scroll to the setting you want If necessary press to make a selection 5 Press Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing photos from a PictBridge enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your dig...

Страница 48: ...n printing Note If you insert the USB cable of the PictBridge enabled camera while the printer is performing another job then wait for the job to finish before printing from the camera Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically Notes The automatic duplex unit supports A4 and letter size paper It also supports plain premium plain ColorL...

Страница 49: ... From the Printer pop up menu choose your printer 6 From the print options pop up menu choose Quality Media 7 From the Paper Type pop up menu choose a supported paper type 8 From the print options pop up menu choose Layout 9 From the Two Sided pop up menu choose Long Edge binding or Short Edge binding For Long Edge binding pages are bound along the long edge of the page left edge for portrait top ...

Страница 50: ...ptions or Setup 3 Navigate to Layout tab Print on Both Sides Duplex area select a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely select Extended 4 Click OK For Macintosh users 1 From the Apple menu navigate to System Preferences Print Fax select your printer 2 Navigate to Open Print Queue Printer Setup Driver tab or Pri...

Страница 51: ...the print queue for your printer Network or USB 3 If the print queue is not in the list then create a new print queue For Macintosh users 1 From the Apple menu navigate to System Preferences Print Fax the print queue for your printer 2 If the print queue is not in the list then create a new print queue Creating a print queue For Windows users 1 From the Printer Tasks area click Add a Printer 2 Fol...

Страница 52: ...e printer and click Make Default Changing the default printing mode To conserve ink you can change the default printing mode for all print jobs to Draft or Quick Print It uses less ink and is recommended for printing text only documents If you need to change to a different print mode to print photos or other high quality documents then you can select a different mode from the Print dialog before s...

Страница 53: ...en choose the document name and then click Hold If you want to pause all print jobs in the queue then click Pause Printer or Stop Jobs Resuming print jobs For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Resume...

Страница 54: ...owing For Windows users 1 Click or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Cancel the print job If you want to cancel a particular print job then right click the document name and then select Cancel If you want to cancel all print...

Страница 55: ... adjust the paper guide on the ADF to the width of the original document When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass Make sure the paper exit tray is fully extended When the doc...

Страница 56: ...pted to copy the back side of the ID card press the left or right arrow button to scroll to Yes and then press 6 Load the back side of the ID card facedown at the placement corner of the scanner glass and then press Enlarging or reducing images 1 Load paper 2 Load the original document facedown on the scanner glass 3 From the printer control panel navigate to Copy Scale 4 Press the left or right a...

Страница 57: ...ints Pressing the left arrow button makes the copy lighter Pressing the right arrow button makes the copy darker 5 Press Collating copies using the printer control panel If you print multiple copies of a document then you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 1 Load paper 2 Load the original document faceup into...

Страница 58: ...example you can condense a 20 page document into five pages if you use this setting to print four page images per sheet 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to Copy Pages per Side 4 Press the left or right arrow button to select the paper orientation and the number of pages that you want to copy on ...

Страница 59: ...2 Sided Copies 4 Press the left or right arrow button to select a two sided copying option If you are copying a one sided document then press the arrow buttons to scroll to 1 sided to 2 sided If you are copying a two sided document and using the scanner glass then press the arrow buttons to scroll to 2 sided to 2 sided If you want to specify the page orientation and layout of the original document...

Страница 60: ...corresponds to your choice comes on 7 Press to print on one side of the paper 8 Load the next page of the document If you are copying a one sided document then load the next page faceup into the ADF or facedown on the scanner glass If you are copying a two sided document then flip the original document and then reload it faceup into the ADF or facedown on the scanner glass 9 Remove the paper from ...

Страница 61: ...ust the paper guide on the ADF to the width of the original document When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass When the document to be scanned is in place with the settings yo...

Страница 62: ...e associated with your operating system 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press each time you make a selection 5 Press Note For Macintosh users you may need to enable scanning to your computer th...

Страница 63: ...ct Multiple photos Note Allow at least 1 4 inch of space between photos if you want to scan multiple photos at once and save them as separate images Scanning starts and the scan progress dialog appears 5 Save the photo or photos and open them in a photo editing application to edit For Macintosh users 1 Load photo or photos facedown on the scanner glass 2 From the Applications folder in the Finder ...

Страница 64: ...pplication to edit it For Macintosh users 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Notes Use any application that supports your printer and lets you work with the OCR software ABBYY FineReader If the OCR software is missing then insert the installation software CD Reinstall ...

Страница 65: ...rogram does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports both your printer and an e mailing option suc...

Страница 66: ...stination and then start the scan job 6 Save the document as a PDF Scanning FAQ How can I improve the quality of a scan Make sure your original documents are in good condition Make sure the application that receives the scanned document is appropriate For example if you are scanning a photo to edit it then make sure you choose a photo editing application to receive the scan If you are scanning a d...

Страница 67: ... following From the printer control panel press and then press Scanning stops and the printer returns to the previous menu If you are sending the scan job using the printer software then cancel the scan job from the software dialog Scanning 67 ...

Страница 68: ...puter screen and then click Save Settings Configuring e mail settings 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu Print a network setup page or the menu settings pages and locate the IP address in the TCP IP secti...

Страница 69: ...tab Individuals tab 4 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or to view ...

Страница 70: ...s book instead of typing their e mail addresses repeatedly Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size When using the ADF adjust the paper guide on the ADF to the width of the original document To easily retrieve a document after copying or scanning through the ADF lift the ADF input tra...

Страница 71: ...y electrical or cabling connections such as the power supply cord or telephone during a lightning storm Setting up the printer to fax Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line To connect Connect the cable from the wall jack to the port of the printer Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually A...

Страница 72: ... To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the port of the printer and then connect the answering machine to the port Connected to different wall jacks To connect Connect the cable from the wall jack to the port of the printer Faxing 72 ...

Страница 73: ...d If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Setup 3 Printer is sharing the line with a telepho...

Страница 74: ...ing voice mail more often than fax Scenario 2 Digital Subscriber Line DSL A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize int...

Страница 75: ...the second phone port 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay e...

Страница 76: ... plug from the port of the printer and then connect the telephone to the port Tips for this setup To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the sec...

Страница 77: ...nter and then connect the telephone to the port Scenario 5 Country or region specific setup Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack 11 RJ 11 You need to have an RJ 11 plug or a telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack The fax po...

Страница 78: ...dapter and then connect the adapter to the wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack Notes Do not remove the wrap plug from the port of the printer The printer may not come with an RJ 11 adapter in your country or region Faxing 78 ...

Страница 79: ...l devices into the wall jack You cannot plug a telephone or answering machine into the port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the port of the printer It ...

Страница 80: ...the wall jack to the port of the printer Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones Faxing 80 ...

Страница 81: ...e and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines block faxes without sender information so make sure that you enter this information in your printer Setting the fax header 1 From the printer control panel navigate to ...

Страница 82: ...up 2 Configure the fax settings using the selections in the menu From here You can Address Book Set up view or print the Address Book Fax Reports Print activitylogs Activitylogsletyouviewthesentandreceived fax history of your printer Print confirmation pages or transmission reports These reports let you know if the faxes that you send are sent successfully Ringing and Answering Set the printer to ...

Страница 83: ...n Sleep mode then press to wake up the printer Using the Fax Setup Wizard in Windows 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click Printer Home Fax Set up the printer to fax The Fax Setup Wizard opens 4 Run theFaxSetup Wizard Makesureyou selectthecorrecttelephoneserviceandconnection Thewizard configures optimal fax settings based...

Страница 84: ...field d Use the keypad to enter the fax number in the Number field and then press to save the entry e If you want to add another entry then repeat steps a through d 3 To add a fax group a Press the arrow buttons to scroll to Add Group and then press b Use the keypad to enter a group name and then press To change a character press the left arrow button To add a space press the number 0 c Press the ...

Страница 85: ...e Individuals tab To add fax groups click the Groups tab 4 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For mo...

Страница 86: ...igate to Fax 2 Enter a fax number or press Address Book to select a number from the Speed Dial or Group Dial list 3 If you want to send a fax to a single recipient then press If you want to send a fax to a group of numbers broadcast fax then press the left or right arrow button to enter another number and then press Repeat this step to add more numbers 4 Press the Color Black button to select a co...

Страница 87: ...or VoIP line The line is working if you hear a dial tone If you set the printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off If you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Receiving faxes automatically 1 Make sure that Auto Answer is on From the printer control panel navigate to Setup Fax...

Страница 88: ...e telephone attached to the printer Warning Potential Damage Do not touch the cables or the and ports while actively receiving a fax Tips The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Make sure that the teleph...

Страница 89: ...er If theprinter is in an officesettingorina privatebranch exchange then this can be a specific number that you need to press so you can make a call outside the office This can also be a country code or an area code that you need to enter if you are sending faxes outside of town This can be very useful if you frequently send faxes to the same country or area When you set the dialing prefix in the ...

Страница 90: ...s set incorrectly then the printer rings but it never receives the fax Distinctive Ring is also called Ident a Call Smart Ring Teen Ring RingMaster or IdentaRing 1 From the printer control panel navigate to Setup Fax Setup Ringing and Answering Ring Pattern 2 Press the arrow buttons to scroll to the ring pattern you want and then press How can I check the dial tone A dial tone lets you know if the...

Страница 91: ...r detects the fax signal on the line and takes over the call What settings work best with voice mail service Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephonecompany Thisfeatureallowsyoutohavemultipletelephonenumbersononetelephoneline Eachtelephone number has a designated ring pattern All Rings Single Ring Only Double Ring...

Страница 92: ... a fax using a phone calling card 1 Press Dial tone You should hear the dial tone of the telephone line 2 Enter the calling card information and then when you are connected to the telephone carrier follow the prompts 3 When prompted enter the fax number of the recipient and then press How do I know that the fax was sent successfully You can set the printer to print a confirmation page or transmiss...

Страница 93: ... the printer control panel navigate to Setup Fax Setup Ringing and Answering Fax Forward 2 Press the arrow buttons to scroll to Forward or Print Forward and then press 3 Using the keypad enter the number to which you want to forward the fax and then press When you enable this option all the faxes that you receive are automatically forwarded until you disable it To disable fax forwarding return to ...

Страница 94: ...tting Can I retrieve failed faxes The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper then you can print the fax later after the error is resolved However you cannot retrieve a failed fax if the failure is due to power loss In this case the printer automatically prints an error report the next time it is turned on For...

Страница 95: ...eries of characters called the WPA pre shared key or passphrase to protect wireless networks from unauthorized access WPA2 WPA passphrases must be Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCIIcharacters are letters numbers punctuation and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Every d...

Страница 96: ...Network Setup Page Information you will need during wireless setup To set up the printer for wireless printing you need to know the following The name of your wireless network which is also known as the SSID Service Set Identifier If encryption was used to secure your network The security key either a WEP key or WPA WPA2 preshared key passphrase To find the WPA WPA2 preshared key passphrase for th...

Страница 97: ...y in select printer models or operating systems Note Infrastructure is the recommended network configuration because of its faster transfer speeds better security options and ease of configuration Network Name SSID This is the identifying name that distinguishes a network from other networks in the area Channel Auto is selected by default and cannot be changed if the network is configured in infra...

Страница 98: ...are using is connected to the same wireless network where you want to set up the printer For Windows users 1 Close all open software programs 2 Insert the installation software CD If the installation dialog does not appear after a minute then launch the CD manually a Click or click Start and then click Run b In the Start Search or Run box type D setup exe where D is the letter of your CD or DVD dr...

Страница 99: ...mputer screen for installing a configured printer on a new computer For Macintosh users 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package 4 Select My printer is already set up I am installing it on a new computer 5 Click Continue and then f...

Страница 100: ...inter is connected to your computer or mobile device through an ad hoc connection Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box Some examples of these boxes include LiveBox AliceBox N9UF Box Freebox and Club Internet Before you begin Make sure your box is wireless enabled and activated to wor...

Страница 101: ...temporarily disable it to load the printer Web page correctly 4 Click Configuration TCP IP Set static IP address 5 In the Address field type the IP address you want to assign to the printer and then click Submit To verify type the static IP address in the Web browser address field and then press Enter For more information contact your system support person Changing wireless settings after installa...

Страница 102: ...e documentation that came with your computer The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will remove it from any other wireless network either ad hoc or infrastructure for which it is configured For Windows users 1 Click or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 ...

Страница 103: ...gate to Setup Network Setup Wireless802 11b g n Network ConnectionSetup Wireless Wi Fi Protected Setup WPS PIN Mode 2 Follow the instructions on the printer display Configuring security Simple wireless networks require WEP keys or a WPA WPA2 preshared key passphrase or may not have any security at all More advanced wireless network security can require one or more certificates and an authenticatio...

Страница 104: ...CA Certificate and then type the path to the CA certificate or click Browse to locate the certificate file EAP TLS a Click Install Signed Certificate and then type the path to the signed certificate or click Browse to locate the certificate file b Click Install CA Certificate and then type the path to the CA certificate or click Browse to locate the certificate file 2 Type the necessary informatio...

Страница 105: ...te Select Ethernet connection when prompted to select a connection type For Macintosh users 1 Close all open applications 2 Download the latest installer from the printer Web site and then launch the printer installation software 3 Follow the instructions on the computer screen Note Select Ethernet connection when prompted to select a connection type Performing network management tasks Switching b...

Страница 106: ...ograms and then select the printer program folder from the list 5 Select your printer and then navigate to Printer Home Settings Wireless setup utility 6 Follow the instructions on the computer screen Using the printer locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Attach a USB cable to the computer and ...

Страница 107: ...r Run box type control printers c Press Enter or click OK 2 Right click the printer you want to use Network or USB 3 Select Set as Default Printer from the menu 4 Close the Printers or Printers and Faxes window Switching between USB Ethernet and wireless connections Macintosh only You can change the way you access your printer depending on your needs The following procedures assume that you have c...

Страница 108: ...r locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Firmly plug the square end of the USB cable into the back of the printer 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer 3 Add the printer See Adding the printer on page 109 4 A second print queue will be created Remove...

Страница 109: ...e Finder choose Utilities 2 Double click Printer Setup Utility or Print Center 3 From the Printer List dialog choose the printer you want to use and then click Add 4 From the Printer Browser select your printer and then click Add Sharing a printer in a Windows environment 1 Prepare the computers to share the printer a Make all computers printing to the printer accessible through Network Neighborho...

Страница 110: ... type sharing the printer on a network and then press return 3 Select only one of the following Sharing your printer with Mac OS X users Let other Macintosh computers on the network that use Mac OS X version 10 4 or later use any printer connected to your Macintosh computer Sharing your printer with Windows users Let Windows computers on the network use any printer connected to your Macintosh comp...

Страница 111: ...n View the security settings on the access point 1 Open a Web browser and then type the IP address of the access point in the address field Press Enter Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enter the user name and pa...

Страница 112: ...ed to have both wired and wireless devices How do I find out what type of security my network is using Contact your system support person The person who set up your network usually keeps your wireless information See the documentation that came with your access point wireless router Check the characters of the password that you use to access your wireless network If you are not using a password th...

Страница 113: ...unicate with each other over a network they must be connected by cables and or have wireless network adapters built in or installed in them There are many different ways a network can be set up Four common examples appear below Note The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network Wireless network exam...

Страница 114: ...a wireless access point The network has no connection to the Internet Scenario 4 Computer connected wirelessly to a printer without Internet access A computer is directly connected to a printer without going through a wireless router This configuration is referred to as an ad hoc network The network has no connection to the Internet Note Most computers can connect to only one wireless network at a...

Страница 115: ...ll need to temporarily connect to a computer using the USB cable This temporary connection may be used to set up the wireless settings of the printer Note A USB cable is not necessary when connecting to a wireless network through Wi Fi Protected Setup WPS How do I attach the USB cable The USB cable attaches to a USB port on the computer and to the square connector on the back of the printer This c...

Страница 116: ... ad hoc Ininfrastructuremode alldevicesonawirelessnetworkcommunicatewitheachotherthroughanaccesspoint wireless router In ad hoc mode a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server Infrastructure Ad hoc Characteristics Communication Through an access point Directly between devices Security More security options WEP or no securit...

Страница 117: ...puter or printer is receiving the wireless signal from the wireless network Poor signal quality could affect connectivity during configuration Checking computer connectivity 1 From your computer system tray click the wireless icon that corresponds to the software managing your wireless network adapter 2 Check the signal quality Checking printer connectivity From the printer print a network setup p...

Страница 118: ...ESS POINT If the printer is too far away from the access point then it will not be able to communicate with other devices on the network For most indoor wireless networks the maximum distance between the access point and the printer is approximately 100 feet 30 meters This distance could be longer or shorter depending upon the layout of the network and the limitations of the access point REMOVE OB...

Страница 119: ...router in the address field of your Web browser If you do not know the IP address of the access point 1 Click or click Start and then click Run 2 In the Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter Check the Wireless Network Connection section The Default Gateway entry is typically the access point The IP address appears as four sets of numbers se...

Страница 120: ...le menu navigate to System Preferences Network AirPort b Click Advanced or Configure c Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 In the Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key WPA passphrase if shown Notes Make sure you copy the network information down exa...

Страница 121: ...rs with security capabilities may allow filtering of MAC addresses on networks This allows a managed list of devices to access the network identified by their MAC addresses as well as prevent access from unwanted devices If your network uses MAC address filtering then be sure to add the MAC address of the printer to the list of allowed devices How do I find the MAC address Network devices have a u...

Страница 122: ...are able to send data to each other either through cables or wireless signals This transfer of data is made possible by sets of data transmission rules called protocols A protocol can be thought of as a language that has rules so that participants can effectively communicate with each other Different types of networks use different protocols but Transmission Control Protocol Internet Protocol TCP ...

Страница 123: ...s key index All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the access point Select the same key index on your printer as you are using on your access point What is the difference between Guided and Advanced setup Use Guided setup if The printer and the computer communicate on the same wireless network You want the Wireless ...

Страница 124: ...gram folder from the list 3 Navigate to Printer Home select your printer Maintenance tab Supplies Status For Macintosh users 1 From the Apple menu navigate to System Preferences Print Fax select your printer 2 Click Options Supplies or Print Queue 3 Click Supply Levels Aligning the printhead If the characters or lines on your printed image appear jagged or wavy then you may need to align the print...

Страница 125: ...lean Printhead or Deep Clean Printhead and then press A cleaning page prints Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remov...

Страница 126: ...ess plate Note Make sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass Moving the printer to another location When moving the printer to another location follow these precautions Make sure the printer is turned off Any cart used to move the printer must have a surface able to support the full footprint of the printer and the dimensions of the p...

Страница 127: ... Keep the printer in an upright position to prevent the ink from leaking Avoid severe jarring movements Maintaining the printer 127 ...

Страница 128: ...olve your problem Visit our Web site at http support dell com to find the following Live online customer support Contact numbers for telephone customer support Firmware and software updates Setup troubleshooting Incorrect language appears on the display on page 128 Software did not install on page 129 Print job does not print or is missing pages on page 130 Printer is printing blank pages on page ...

Страница 129: ...inters folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is da...

Страница 130: ...k Print If your printer does not appear in the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add If your printer does not appear in the list then try either of the following For a USB connected printer remove and then reconnect the USB cable For a printer that is wirelessly connected see the Wireless troubleshooting section MAK...

Страница 131: ...ted and then try installing the cartridges again 2 Load plain unmarked paper 3 From the printer control panel navigate to Setup Maintenance 4 Press the up or down arrow button to scroll to Deep Clean Printhead and then press A cleaning page prints 5 Load plain unmarked paper 6 From the Maintenance menu screen press the up or down arrow button to scroll to Align Printer and then press An alignment ...

Страница 132: ... TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB ...

Страница 133: ... the pages that were saved in the printer memory and then collate the remainder of the print job Press to cancel the current print job Change Paper Source to Size Paper Try one or more of the following Select the paper tray with the correct paper size or type Press to continue printing after loading the correct paper size and paper type in the default paper tray Press to cancel the current job Cha...

Страница 134: ...ore of the following Make sure the duplex unit is properly installed at the back of the printer to clear the message Cancel the current job Ink Cartridge Error The printer is unable to authenticate one or more of the installed ink cartridges Try one or more of the following Press to cancel the current job Install the specified ink cartridges properly Turn the printer off then wait about 10 seconds...

Страница 135: ... to clear the message and continue printing Note Depending on your printer settings you may not be allowed to continue printing until you replace the specified cartridge See the User s Guide for a list of supported ink cartridges Load Paper Source with Size Paper Try one or more of the following Load the specified paper in the tray Press to clear the message and continue printing Press to cancel t...

Страница 136: ...the paper size and paper type ofthe media loaded Press for each selection Paper Tray x Removed Do one or more of the following Insert the specified paper tray into the printer Press to clear the message Printer Memory Full Try one or more of the following Depending on your printer model touch OK or press to clear the message and then try printing again From the computer adjust the printer settings...

Страница 137: ...ove the printhead 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean lint free cloth 4 Reinsert the printhead and then close the latch until it clicks into place 5 Close the printer Note If removing and reinserting the printhead does not resolve the error then turn off the printer and then turn it back on If the problem persists then contact customer support ...

Страница 138: ...thead For more information see Replacing ink cartridges in the User s Guide 3 Close the printer Press to clear the message If the message appears even if the printhead is already installed then see Printhead Error in the User s Guide Printhead Unsupported Try one or more of the following Turn the printer off and then turn it back on Install a supported printhead 1 Open the printer 2 Press the rele...

Страница 139: ...cing ink cartridges in the User s Guide 6 Close the printer Printhead Warning One or more cartridges may have been missing for more than two hours since the printer was turned on Clean or Deep Clean the printhead to restore print quality A cleaning page prints Notes Cleaning the printhead nozzles uses ink so clean them only when necessary Deep cleaning uses more ink so try the Clean Printhead opti...

Страница 140: ...DF cover to clear the message Press to cancel the current scan job Scanner Disabled Try one or more of the following Check the printer software settings or the Administration settings from the printer to enable the scanner For more information contact customer support Press to clear the message Short Paper Try one or more of the following Touch OK or press depending on your printer model Make sure...

Страница 141: ... USB Hub Not Supported Remove the unrecognized USB hub Clearing paper jams Paper jam in the printer on page 141 Paper jam in the duplex unit on page 144 Paper jam in the ADF select models only on page 145 Paper or specialty media misfeeds on page 147 Paper jam in the printer Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Check the jam c...

Страница 142: ...Firmly grasp the paper on both sides and then gently pull it out Note Make sure all paper fragments are removed 4 Reattach the jam clearance cover until it clicks into place 5 Close the printer 6 Touch OK or press depending on your printer model Check the paper tray Note If the tray is removed then make sure to clear all jams before inserting the tray Troubleshooting 142 ...

Страница 143: ...ly out of the printer 2 Firmly grasp the paper on both sides and then gently pull it out Note Make sure all paper fragments are removed 3 Insert the tray 4 Touch OK or press depending on your printer model Troubleshooting 143 ...

Страница 144: ...pending on your printer model Paper jam in the duplex unit Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Push down the duplex latches and then remove the duplex unit 2 Firmly grasp the paper and then gently pull it out Note Make sure all paper fragments are removed Troubleshooting 144 ...

Страница 145: ...select models only Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Check the ADF 1 Press the ADF button and then open the ADF cover Scenario 1 Scenario 2 2 Firmly grasp the paper on both sides and then gently pull it out Troubleshooting 145 ...

Страница 146: ...ario 1 Scenario 2 Note Make sure all paper fragments are removed 3 Close the ADF cover 4 Touch OK or press depending on your printer model Check under the ADF tray 1 Remove the ADF tray Troubleshooting 146 ...

Страница 147: ...ds or skews or if multiple sheets feed or stick together Try one or more of the following CHECK PAPER CONDITION Use only new unwrinkled paper CHECK PAPER LOADING Load a smaller amount of paper into the printer Load paper with the print side facedown If you are not sure which side is the printable side see the instructions that came with the paper Check the loading instructions for your paper or sp...

Страница 148: ...1 7 mm 0 067 in Bottom margin 12 7 mm 0 5 in SELECT THE BORDERLESS PRINT FEATURE For Windows users 1 With a photo open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Paper Finishing tab select a borderless setting OK 4 Click Print For Macintosh users 1 With a photo open choose File Page Setup 2 From the Format for pop up menu choose your printer 3 From the Paper Siz...

Страница 149: ...EAD NOZZLES Note If these solutions do not remove the streaks or lines on the printed image then contact technical support Print speed is slow If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL T...

Страница 150: ...memory from your computer CHECK YOUR COMPUTER PERFORMANCE You may need to change how your computer manages resources and processes For more information on improving computer performance see the documentation that came with your operating system Copy and scan troubleshooting Copier or scanner does not respond on page 150 Scanner unit does not close on page 151 Poor copy or scanned image quality on ...

Страница 151: ...N THE CORRECT CORNER Partial copies or scans of documents or photos If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE PLACEMENT CORNER SELECT A PAPER SIZE THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE...

Страница 152: ...ER Cannot scan to a computer over a network If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting Fax troubleshooting checklist on page 153 Cannot send faxes on page 153 C...

Страница 153: ...er If the printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer If the printer is connected to a VoIP adapter or cable modem then make sure that the printer is plugged into the first phone port If you are using a splitter then make sure that you are using a phone splitter Do not use a line splitter Cannot send faxes If the Fax troubleshooting c...

Страница 154: ...TTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or in a private branch exchange this can be a specific number that you need to press so you can make a call outside the office Make sure that the dial prefix entered in the printer is correct for your network 1 Fr...

Страница 155: ...LED 1 From the printer control panel navigate to Setup Fax Setup Ringing and Answering Fax Forward 2 Press the arrow buttons to scroll to Off and then press INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off...

Страница 156: ... to speed up transmission but the receivingfax modem needs to have the same compression code Lowerthetransmissionspeedofthe fax modem and then resend the fax Enable Auto Fax Conversion Unsupported Resolution The receiving fax machine does not support the scan resolution of the document that you are sending Lower the fax quality Enable Auto Fax Conversion Unrecoverable Fax Error The fax modem encou...

Страница 157: ...ve it and automatically redial the number No Answer Auto Answer may have been turnedoff on the receiving fax machine Verify the number and then resend the fax Set the printer to redial Note Depending on your country or region there may be a limit on the number of redial attempts regardless of the redial settings that you set in your printer Schedule to resend the fax at a later time No Caller ID C...

Страница 158: ... firmly plugged in to the printer and to the network hub or wall connection Wireless Networking Make sure The SSID is correct Print a network setup page from the printer to check the network settings Your wireless security settings are correct Log in to the access point and check the security settings If you are not sure if your security information is correct run the wireless setup again The prin...

Страница 159: ...KE SURE THE USB CABLE IS WORKING Try using a different USB cable If you are using a cable longer than 10 feet then try using a shorter cable Note USB hubs extension cables port replicators and docking stations may cause connection issues Try disconnecting these devices so that your printer is directly connected to your computer MAKE SURE YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Compare ...

Страница 160: ...ed on your computer then do one of the following Turn off your computer firewall Update your computer firewall to the most recent version and then allow the printer software to communicate over the network For more information on turning off and updating the firewall see the help pages of your operating system Communication with printer lost when connected to Virtual Private Network VPN You will l...

Страница 161: ... printer restarts automatically after resetting the wireless settings to factory defaults 4 When prompted to set the initial settings of your printer make your selections using the printer control panel buttons Initial Setup Complete appears on the display Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as...

Страница 162: ...t came with your box or contact your Internet Service Provider ISP MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices MOVE THE COMPUTER AND OR PRINTER CLOSE...

Страница 163: ...k the Wireless Network Connection section The Default Gateway entry is typically the access point The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the access point when prompted c Click OK d In the Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital l...

Страница 164: ...ss View the printer settings From the printer control panel navigate to Setup Network Setup Wireless 802 11 b g n Network Connection Setup TCP IP IP Address If the printer or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 then do the following 1 Turn off the device that does not have a valid IP address the lapto...

Страница 165: ...d 7 Click Apply OK and then try to print again Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working although apparently nothing has changed on your wireless network Many different issues can interrupt network communications and sometimes more than one problem exists at the same time Try one or more of the following DIS...

Страница 166: ...red to use the default settings then change the channel setting to use a different distinct channel If you are not sure how to change the channel then see the documentation that came with your access point CONFIGURE THE ACCESS POINT WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use Using the default SSID can cause problems w...

Страница 167: ...the company Web site of the router manufacturer Check for firmware updates and other advice from the manufacturer See the documentation that came with your wireless router if you are not sure how to reach the manufacturer Web site CHECK FOR WIRELESS NETWORK ADAPTER UPDATES If you are having trouble printing from one particular computer then check the Web site of the manufacturer of the wireless ne...

Страница 168: ...12 212or48C F R 227 7202 asapplicable Consistentwith48C F R 12 212or48C F R 227 7202 1through227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commerical Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Federal Communications Commi...

Страница 169: ...y shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology Services Lexmark International Inc 740 West New Circle Road Lexingt...

Страница 170: ...ld waste Consult your local authorities for disposal and recycling options Battery notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the pr...

Страница 171: ... is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 60 By using theconfiguration menus the Sleep Mode Timeoutcan be modified between1minute and 240minutes Setting theSleepModeTimeouttoalowvaluereducesenergyconsumption butmayincreasetheresponsetimeoftheproduct Setting the...

Страница 172: ... requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information TheRingerEquivalence Number REN is usedtodetermine the numberofdevicesthatmay beconnected toatelephone line Excessive RENs on a telephone line may result in th...

Страница 173: ...REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges...

Страница 174: ...mit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications There shall be no more than 10call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds...

Страница 175: ...l equipment designed foruse within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095...

Страница 176: ...onctionnement Cet appareil a été conçu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la réglementation d Industry Canada En application des réglementations d Industry Canada l utilisation d une antenne de gain supérieur est strictement interdite Pour empêcher toute interférence radio au service faisant l objet d une licence ce...

Страница 177: ...oad Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below AT BE BG CH CY CZ DE DK EE EL ES...

Страница 178: ...99 5 EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem Lietuvių Šiuo Lexmark International Inc deklaruoja kad šis produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil preżenti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid Direttiva 1999 5 KE Ned...

Страница 179: ...3 cannot delete documents from print queue 132 cannot print over wireless network 161 cannot print through USB 132 cannot receive faxes 154 cannot run fax software 155 cannot scan to computer over a network 152 cannot send faxes 153 certificate requests 104 Change Paper Source to Size Type Paper 133 Change Paper Source to Size Paper 133 changing default printing mode 52 changing page order 41 chan...

Страница 180: ... Feeder ADF 39 loading on scanner glass 38 printing 40 scanning for editing 64 scanning using the printer control panel 62 scanning using the touch screen 61 downloading PCL drivers 27 downloading PS drivers 27 downloading Universal Print Driver 27 drivers downloading 27 DSL filter 74 duplex copying automatic 59 copying manual 59 faxing 93 printing automatic 48 duplex printing dry time setting 50 ...

Страница 181: ...tices 168 172 175 file types supported 46 finding information 8 MAC address 121 print queue 51 publications 8 Web site 8 firewall on computer 160 flash drive inserting 46 printing documents from 43 scanning to 62 forwarding faxes 93 France special wireless setup instructions 100 Freebox 100 frequently asked questions USB cable 115 G glossy paper loading 35 Group Dial setting up 84 I ID cards copyi...

Страница 182: ...tware Error 136 network connection with USB 120 network indicator light 99 network overview 112 network printer installing 123 network security 112 network setup page printing 96 networking sharing the printer with a Macintosh computer 110 sharing the printer with a Windows computer 110 noise emission levels 169 notices 168 169 170 171 172 173 174 175 176 177 O on hook faxing 92 Out of Paper in Tr...

Страница 183: ...135 USB Device Not Supported 141 USB Hub Not Supported 141 printer parts diagram 10 printer printing blank pages 131 printer problems basic solutions 128 Printer Settings 83 printer software installing 28 uninstalling 27 printer status determining 99 printer setting as default 52 printhead aligning 124 printhead access area location 11 Printhead Cannot Move 136 printhead error 137 Printhead Missin...

Страница 184: ...nection 75 setting up printer faxing 88 on wired network Macintosh 105 on wired network Windows 105 on wireless network Macintosh 98 on wireless network Windows 98 setup troubleshooting cannot print through USB 132 incorrect language appears on display 128 installation screen did not appear automatically 129 page does not print 130 printer does not respond 131 printer printing blank pages 131 prin...

Страница 185: ...settings after installation Windows 101 resolving communication problems 165 two sided copying automatic 59 copying manual 59 two sided printing 48 two sided printing dry time setting 50 TX report fax 92 U UK special wireless setup instructions 100 uninstalling printer software 27 Universal Print Driver downloading 27 Unrecoverable Scan Error 141 Unsupported Cartridge 135 Unsupported printhead 138...

Страница 186: ...123 information needed for 96 wireless signal strength 117 wireless signal absorption 118 wireless signal quality 118 wireless troubleshooting cannot print over wireless network 161 changing wireless settings after installation Macintosh 101 changing wireless settings after installation Windows 101 lost connection to printer 160 printer and computer on different networks 119 printer works intermit...

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