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This section provides troubleshooting

information for your computer. If you cannot

solve your problem using the following

guidelines, see “Using Support Tools” on

page 38 or “Contacting Dell” on page 55.

WARNING: Only trained service personnel
should remove the computer cover. See the

Service Manual

on the Dell Support

website at support.dell.com for advanced
service and troubleshooting instructions.

Beep Codes

Your computer might emit a series of beeps

during start-up if the monitor cannot display

errors or problems. The following repetitive

beep codes help you troubleshoot problems

with your computer.

NOTE:

To replace parts see the

Service

Manual

on the Dell Support website at

support.dell.com

One beep

—

BIOS ROM checksum failure.

Possible motherboard failure

Contact Dell (see “Contacting Dell” on page 55).

Two beeps

—

No RAM Detected

Remove the memory modules, reinstall

•

one module and restart the computer. If

the computer starts normally, reinstall an

additional module. Continue until you have

identified a faulty module or reinstalled all

modules without an error.

Solving Problems

Содержание 1440 - Studio Core 2 Duo T6500 2.1GHz 3GB 320GB

Страница 1: ...SETUP GUIDE ...

Страница 2: ......

Страница 3: ... SETUP GUIDE Model PP40L ...

Страница 4: ...written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the United States and or other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or register...

Страница 5: ...ional 11 Using Your Studio Laptop 14 Right Side Features 14 Left Side Features 18 Computer Base and Keyboard Features 20 Touch Pad Gestures 22 Media Controls 24 Display Features 26 Removing and Replacing the Battery 27 Software Features 28 Solving Problems 31 Beep Codes 31 Network Problems 32 Power Problems 33 Memory Problems 34 Lockups and Software Problems 35 Using Support Tools 38 Dell Support ...

Страница 6: ...49 Technical Support and Customer Service 50 DellConnect 50 Online Services 51 Automated Order Status Service 52 Product Information 52 Returning Items for Repair Under Warranty or for Credit 53 Before You Call 54 Contacting Dell 55 Finding More Information and Resources 56 Specifications 58 Appendix 66 Macrovision Product Notice 66 Index 67 ...

Страница 7: ... 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can damage the computer or cause a fire The ...

Страница 8: ...tor NOTE Use only Dell AC adapter family PA 2E or PA 12 with your computer WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer ...

Страница 9: ...7 Setting Up Your Studio Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Press the Power Button ...

Страница 10: ... through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system Installing the SIM Optional Subscriber Identity Module SIM cards identify users uniquely through an International Mobi...

Страница 11: ... Laptop 1 2 3 1 Battery bay 2 SIM card 3 SIM card slot To insert the SIM Turn off your computer 1 Remove the battery see Removing and 2 Replacing the Battery on page 27 In the battery bay slide the SIM into the SIM 3 card slot ...

Страница 12: ...he computer turned on Press Fn F2 or press the 1 key on the keyboard The Wireless icon appears at the bottom right of the screen Select one of the following 2 Enable Bluetooth Enable Wireless LAN Enable Wireless WAN GPS Click 3 OK To turn off wireless press Fn F2 or press the key on the keyboard ...

Страница 13: ...l connector before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions To complete setting up your wired internet connection follow the instructions in Setting Up Your Internet Connection on page 12 Setting Up a Wireless Connection NOTE To set up your wireless router see the documentati...

Страница 14: ...ur ISP to check the service status or try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Under 3 Network and Internet click Connect to the Internet The Connect to the Internet window appears Select either 4 Broadband P...

Страница 15: ...13 Setting Up Your Studio Laptop ...

Страница 16: ... indicators and buttons that provide information and enable you to perform common tasks The connectors on your computer provide the option of attaching additional devices Right Side Features Using Your Studio Laptop 2 1 34 5 6 78 9 ...

Страница 17: ... a plastic blank installed in the slot The 8 in 1 memory card reader adapter reads the following digital media memory cards Secure Digital SD memory card MultiMediaCard MMC MMC Memory Stick Memory Stick PRO xD Picture Card Hi Speed SD Hi Density SD NOTE The plastic blank or media card adapter installed in the ExpressCard slot protects unused slots from dust and other particles Save the blank or me...

Страница 18: ... drives or optical drives or USB devices such as a mouse keyboard printer external drive or MP3 player The USB Powershare feature allows you to charge USB devices when the computer is powered on off or in sleep state NOTE Certain USB devices may not charge when the computer is powered off or in sleep state In such cases turn on the computer to charge the device NOTE If you turn off your computer w...

Страница 19: ...er is powered by the battery No light The battery is adequately charged Solid amber The battery charge is low the AC adapter Solid amber The battery is charging Solid white The battery is almost fully charged Off The battery is fully charged 9 Power button and light Turns the computer on or off when pressed The light in the button indicates the following power state Solid white The computer is on ...

Страница 20: ...18 Using Your Studio Laptop Left Side Features 1 2 3 4 5 ...

Страница 21: ...onnects your computer to a network or a broadband device if you are using a wired network 3 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 4 DisplayPort connector Digital interface standard connector that supports external DisplayPort monitors and projectors 5 HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When use...

Страница 22: ...20 Using Your Studio Laptop Computer Base and Keyboard Features 1 2 3 ...

Страница 23: ... Guide Backlit keyboard brightness settings Press Fn F6 key to toggle the three lighting states in the given order half keyboard brightness a full keyboard brightness b no lighting c 2 Touch pad buttons Provide left and right click functions like those on a mouse 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface I...

Страница 24: ... right or left in the horizontal scroll zone extreme bottom of the touch pad to scroll right or left on the active window Circular Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger in the vertical scroll zone extreme right of the touch pad in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right and l...

Страница 25: ...ification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in Move a finger up in the zoom zone extreme left of the touch pad to zoom in To zoom out Move a finger down in the zoom zone extreme left of the touch pad to zoom out ...

Страница 26: ...p utility The options in the Function Key Behavior setting are Multimedia Key First This is the default setting Pressing any media control key performs the associated multimedia action For function key action press Fn the required function key Function Key First Pressing any function key performs the associated function For multimedia action press Fn the required media control key NOTE The Multime...

Страница 27: ...volume Play the previous track or chapter by pressing the key once Fast rewind by pressing and holding the key Play or pause Play the next track or chapter by pressing the key once Fast forward by pressing and holding the key Eject the disc from optional USB eSATA optical drive ...

Страница 28: ... and voice recording 2 Camera activity light Indicates if the camera is on or off 3 Camera Built in camera for video capture conferencing and chat 4 Right digital array microphone Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording 5 Display Your display can vary based on selections you made when purchasing your computer For more inf...

Страница 29: ...not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter 3 1 2 To remove the battery Shut down the computer and turn it over 1 Slide the battery release latch to the side 2 Slide the battery out 3 To replace the battery slide it into the bay until it clicks into place 1 Battery bay 2 Battery release latch ...

Страница 30: ... Windows account or into secure websites For more information click Start Programs FastAccess Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access webs...

Страница 31: ... the desktop 1 Click 2 Personalize to open the Personalize appearance and sounds window and learn more about your customization options Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer Microsoft Windows Vista installed with your Dell computer provides three default options Dell Recommended This power option off...

Страница 32: ...p files and folders on your computer To back up files Click 1 Start Control Panel System and Maintenance Welcome Center Transfer files and settings Click 2 Back up files or Back up computer Click 3 Continue on the User Account Control window and follow the instructions in the Back up Files wizard ...

Страница 33: ...ries of beeps during start up if the monitor cannot display errors or problems The following repetitive beep codes help you troubleshoot problems with your computer NOTE To replace parts see the Service Manual on the Dell Support website at support dell com One beep BIOS ROM checksum failure Possible motherboard failure Contact Dell see Contacting Dell on page 55 Two beeps No RAM Detected Remove t...

Страница 34: ...r If the problem persists contact Dell see Contacting Dell on page 55 Five beeps Real Time Clock Failure Replace the battery Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub In...

Страница 35: ...s only for the wired cable connection The link integrity light does not provide status for wireless connections Power Problems If the power light is off The computer is either turned off or is not receiving power Reseat the power cable into both the power connector on the computer and the electrical outlet If the computer is plugged into a power strip ensure that the power strip is plugged into an...

Страница 36: ...signals Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation...

Страница 37: ...nual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding or a solid blue screen appears End the program Press Ctrl Shift Esc simultaneously 1 ...

Страница 38: ...Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to non Windows Vista operating system environments Click 1 Start Control Panel Programs Use an older program with this version of Windows In the welcome screen click 2 Next Follow the instructions on the screen 3 If you have other software pr...

Страница 39: ...ware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program ...

Страница 40: ...ows Vista Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades Accessories The top of the Dell Support Center home page displays your system s model ...

Страница 41: ...contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 55 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery see the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 55 for assistance CPU fan failure CPU fan...

Страница 42: ...A chip on the system board might be malfunctioning or motherboard failure see Contacting Dell on page 55 for assistance USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them CAUTION Hard Drive SELF MONITORING SYSTEM has reported th...

Страница 43: ... and follow the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 35 and run the Dell Diagnostics before you contact Dell for technical assistance CAUTION Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc is optional and may not ship with your computer See the D...

Страница 44: ...p then shut down your computer and try again NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc Press any key to start the Dell Diagnostics 4 from the diagnostics utility partition on your hard drive Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE Your computer does not have an inter...

Страница 45: ...ist appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and press 5 Enter to proceed Select 6 Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer When the Dell Diagnostics 7 Main Menu appears select the test you...

Страница 46: ...ed an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that...

Страница 47: ...g prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Click 1 Start In the 2 Start Search box type System Res...

Страница 48: ...tory Image Restore Dell Factory Image Restore Turn on the computer When the Dell logo 1 appears press F8 several times to access the Vista Advanced Boot Options window NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again Select 2 Repair Your Computer The 3 System Recovery Options wind...

Страница 49: ...the system Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new devi...

Страница 50: ...u reinstall the operating system you must also reinstall the device drivers virus protection program and other software Save and close any open files and exit any 1 open programs Insert the 2 Operating System disc Click 3 Exit if the Install Windows message appears Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appe...

Страница 51: ... page 51 for a more extensive list of Dell Support online If the preceding steps have not resolved the 6 problem see Before You Call on page 54 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone...

Страница 52: ...tact Dell s support service see Before You Call on page 54 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell ...

Страница 53: ...nd e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countri...

Страница 54: ...age 55 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 55 Product Information If you need information about additional products available from Dell or if you would like to place an order ...

Страница 55: ... on page 54 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 41 Include any accessories that belong with the 5 item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the 6 original or equivalent packing materials NOTE You are responsible for paying shipp...

Страница 56: ...mmands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician ...

Страница 57: ...invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your country or region in the 2 Choose A Country Region drop down menu at t...

Страница 58: ...Support website at support dell com learn more about your operating system maintaining peripherals Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com NOTE In some countri...

Страница 59: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Страница 60: ...ion regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Type L2 cache Intel Core 2 Duo Intel Pentium Dual Core Intel Celeron Dual Core Intel Celeron 3 MB or 6 MB 1 MB 1 MB 1 MB L1 cache 64 KB Intel 32 KB per core External bus frequency Intel Core2 Duo Intel Pentium Dual Core Intel Celeron 800MHz 1066MHz 6...

Страница 61: ...NOTE Memory specification of greater than 4 GB is not well supported by 32 bit operating systems Computer Information System Chipset Intel NVIDIA MCP79MX Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor address bus width 32 bits Flash EPROM 2 MB ExpressCard Controller Intel MCP79MX Cards supported ExpressCard 34 34 mm 1 5 V and 3 3 V Connector size 26 pins ...

Страница 62: ...iFi bgn Video Video type integrated on system board Video controller NVIDIA GeForce 9400M G Video Video memory 256 MB of system memory shared LCD interface LVDS Audio Audio type IDT 92HD83 High Definition Audio codec Audio controller 5 1 channel High Definition Audio Stereo conversion 24 bit analog to digital and digital to analog Internal Interface Intel High Definition Audio Speaker two 8 ohm sp...

Страница 63: ...e seven pin four pin eSATA USB combo connector USB two 4 pin USB 2 0 compliant connectors HDMI 19 pin connector DisplayPort 20 pin connector Display Type 14 0 in WLED HD TrueLife and 14 0 in WLED HD TrueLife Dimensions Height 173 95 mm 6 85 inches Width 309 4 mm 12 2 inches Diagonal 356 mm 14 0 inches Maximum resolution HD with TrueLife 1366 x 768 HD with TrueLife 1600 x 900 Refresh rate 60 Hz Ope...

Страница 64: ...D with TrueLife 0 1935 mm Controls brightness can be controlled through keyboard shortcuts see the Dell Technology Guide for more information Keyboard backlit Number of keys 86 U S and Canada 87 Europe 90 Japan 87 Brazil Layout QWERTY AZERTY Kanji Camera Pixel 1 3 megapixel Video resolution 320 x 240 1280 x 1024 640 x 480 at 30 fps Diagonal viewing angle 66 ...

Страница 65: ...7 mm 0 81 inches Width 273 4 mm 10 8 inches Battery Weight 0 35 kg 0 77 lb 6 cell 0 432 kg 0 95 lb 8 cell Voltage 11 1 VDC 6 8 cell Charge time approximate 4 hours when the computer is turned off Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions See the Dell Technology Guide for more information ...

Страница 66: ...m 1 5 A 2 5 A Auto Air Adapter Input frequency 50 60 Hz Output power 65 W AC Adapter Output current 4 34 A maximum at 4 second pulse 3 34 A continuous Rated output voltage 19 5 1 VDC Dimensions 65 W E Series Height 16 mm 0 6 inches 15 mm 0 59 inches Auto Air Adapter Width 66 mm 2 6 inches Depth 127 mm 5 0 inches Weight with cables 0 29 kg 0 64 lb 0 26 kg 0 57 lb Auto Air Adapter without AC cord an...

Страница 67: ...ating 10 to 90 noncondensing Storage 5 to 95 noncondensing Physical Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment ...

Страница 68: ...ts and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited ...

Страница 69: ...ter setting up 5 conserving energy 29 Contacting Dell online 55 customer service 50 customizing your desktop 29 your energy settings 29 D damage avoiding 5 data backing up 30 DellConnect 50 Dell Diagnostics 41 Dell Factory Image Restore 44 Dell Support Center 38 Dell support website 57 Dell Technology Guide for further information 56 Diagnostic Checklist 54 Index ...

Страница 70: ...on bus 60 F finding more information 56 FTP login anonymous 51 H hardware problems diagnosing 41 Hardware Troubleshooter 41 help getting assistance and support 49 horizontal and vertical stand options 6 I installing the stand 6 Internet connection 11 ISP Internet Service Provider 11 M memory problems solving 34 memory support 59 N network connection fixing 33 ...

Страница 71: ...ng 52 R reinstalling Windows 44 resources finding more 56 restoring factory image 45 S setup before you begin 5 shipping products for return or repair 53 SIM 8 software features 28 software problems 35 solving problems 31 specifications 58 support email addresses 51 support sites worldwide 50 System Messages 39 System Restore 44 U USB PowerShare 16 ...

Страница 72: ...70 Index V ventilation ensuring 5 W warranty returns 53 Windows reinstalling 44 Windows Vista 8 Program Compatibility Wizard 36 reinstalling 48 wireless network connection 32 ...

Страница 73: ......

Страница 74: ...Printed in the U S A 0C547MA00 www dell com support dell com ...

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