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58 | Troubleshooting

troubleshooting

This chapter gives helpful information about what to do if you encounter an error.

This chapter includes:

•

Tips for avoiding paper jams

•

Clearing document jams

•

Clearing paper jams

•

Understanding display messages

•

Solving other problems

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 58.
•

Follow the procedures on page 28. Ensure that the adjustable guides
are positioned correctly.

•

Do not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.

•

Do not remove paper from the tray while your printer is printing.

•

Flex, fan, and straighten paper before loading.

•

Do not use creased, damp, or highly curled paper.

•

Do not mix paper types in a tray.

•

Use only recommended print media. (See "Setting the paper size and
type" on page 29.)

•

Ensure that the recommended side of the print media is facing up in the
tray and manual feeder.

CLEARING DOCUMENT JAMS

When an original jams while passing through the ADF, [Document Jam]
appears on the display.

1. Remove any remaining pages from the ADF.
2. Open the ADF cover.

3. Pull the jammed paper gently out of the ADF.

4. Close the ADF cover. Then load the removed page(s), if any, back into

the ADF.

Exit misfeed

1. Remove any remaining pages from the ADF.
2. Seize the misfeed paper, and remove the paper from the document

output tray by carefully pulling it to the right using both hands.

3. Load the removed pages back into the ADF.

ADF cover

This illustration may differ from your printer depending on its
model.

To prevent document jams, use the scanner glass for thick, thin, or
mixed paper-type originals.

Содержание 1235 Color Laser

Страница 1: ...Dell 1235cn Multi Functional Printer User s Guide www dell com support dell com ...

Страница 2: ...n You can use preprinted forms and letterhead with plain paper See Software section Save time and money To save paper you can print multiple pages on one single sheet of paper This printer automatically conserves electricity by substantially reducing power consumption when not in use To save paper you can print on both sides of the paper double sided printing See Software section Print in various ...

Страница 3: ...ions of this guide CONVENTION DESCRIPTION EXAMPLE Bold Used for texts on the display or actual prints on the printer Start Note Used to provide additional information or detailed specification of the printer function and feature The date format may differ from country to country Caution Used to give users information to protect the printer from possible mechanical damage or malfunction Do not touc...

Страница 4: ...lling accessories This user s guide also contains a Software section to provide you with information on how to print documents with your printer in various operating systems and how to use the included software utilities Note You can access the user s guide in other languages from the Manual folder on the printer software CD Printer Driver Help Provides you with help information on printer driver ...

Страница 5: ... have misunderstood the operating instruction If you cannot resolve the conflict contact your sales or service representative for assistance 5 Unplug the printer from the AC wall socket and or telephone jack before cleaning Do not use liquid or aerosol cleaners Use only a damp cloth for cleaning 6 Do not place the printer on an unstable cart stand or table It may fall causing serious damage 7 Your...

Страница 6: ...ing instructions Improper adjustment of other controls may result in damage and may require extensive work by a qualified service technician to restore the printer to normal operation 15 Avoid using this printer during a lightning storm There may be a remote risk of electric shock from lightning If possible unplug the AC power and telephone cord for the duration of the lightning storm 16 The Power...

Страница 7: ...c settings 20 Altitude adjustment 20 Changing the display language 20 Setting the date and time 20 Changing the clock mode 20 Changing the default mode 20 Setting sounds 21 Entering characters using the number keypad 21 Using the save modes 21 Auto continue LOADING ORIGINALS AND PRINT MEDIA 23 23 Loading originals 23 On the scanner glass 23 In the ADF 24 Selecting print media 25 Specifications on ...

Страница 8: ...BASIC PRINTING 37 37 Printing a document 37 Canceling a print job FAXING 38 38 Sending a fax 38 Setting the fax header 38 Adjusting the document settings 39 Sending a fax automatically 39 Sending a fax manually 39 Confirming a transmission 39 Automatic redialing 39 Redialing the last number 39 Sending a fax to multiple destinations 40 Sending a delayed fax 40 Sending a priority fax 41 Receiving a ...

Страница 9: ...0 Cleaning the inside 52 Cleaning the scan unit 53 Maintaining the cartridge 53 Toner cartridge storage 53 Expected cartridge life 53 Redistributing toner 53 Replacing the toner cartridge 55 Replacing the imaging unit 56 Replacing the waste toner container 57 Maintenance parts 57 Checking replaceables 57 Managing your printer from the website 57 To access Embedded Web Service 57 Checking the print...

Страница 10: ...ntosh problems ORDERING SUPPLIES 71 71 Supplies 71 How to purchase SPECIFICATIONS 72 72 General specifications 73 Printer specifications 73 Scanner specifications 73 Copier specifications 74 Facsimile specifications GLOSSARY 75 INDEX 79 ...

Страница 11: ...r features PRINTER OVERVIEW Front view Rear view 1 Document width guides 9 Document output tray 2 ADF 10 USB connector 3 Control panel 11 Toner cartridge 4 Output support 12 Imaging unit 5 Front cover 13 Waste toner container 6 Front cover handle 14 Scanner lid 7 Tray 1 15 Scanner glass 8 Document input tray 16 Scan unit 1 Extension telephone socket EXT 5 Handle 2 Telephone line socket 6 Power rec...

Страница 12: ...ction on the screen 11 Back Sends you back to the upper menu level 12 Left right arrow Scroll through the options available in the selected menu and increase or decrease values When entering characters use right key to add empty space 13 Number keypad Dials a number or enters alphanumeric characters See Keypad letters and numbers on page 21 14 Address Book Allows you to search for stored email add...

Страница 13: ...the printer is receiving data from the computer When the green LED blinks rapidly the printer is printing data On The printer is powered on and can be used Red Blinking A minor error has occurred and the printer is waiting for the error to be cleared Check the display message and solve the problem referring to Understanding display messages on page 62 The toner cartridge is low Order a new toner c...

Страница 14: ...ay Enhance Copy Setup Change Default Copies Copy Collation Reduce Enlarge Darkness Original Type Scan Feature USB feature Scan Size Original Type Resolution Scan Color Scan Format E mail Feature Scan Size Original Type Resolution Scan Color Scan Setup Change Default USB Default E mail Default System Setup Continued Report All Report Configuration Supplies Info Address Book Send Report Sent Report ...

Страница 15: ...when you send a job to print The Dell Toner Management System window also displays the level of toner remaining and allows you to order replacement toner cartridges Printer Setting Utility This program allows you to set up printer s other options from your computer desktop Firmware Update Utility This program helps you to update printer s firmware SetIP Use this program to set your printer s TCP I...

Страница 16: ...direct sunlight or sources of heat cold and humidity Do not set the printer close to the edge of your desk or table Printing is suitable for altitudes under 1 000 m 3 281 ft Refer to the altitude setting to optimize your printing See Altitude adjustment on page 20 for more information Select a flat stable surface so that the printer is not inclined greater than 2 mm 0 08 inch Otherwise printing qu...

Страница 17: ...ium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1024 MB 15 GB Windows Server 2008 Intel Pentium IV 1 GHz Intel Pentium IV 2 GHz 512 MB 2048 MB 10 GB Internet Explorer 6 0 or higher is the minimum requirement for all Windows operating systems Software installation can be only be performed by users with Administrator rights Windows Terminal Service is compatabl...

Страница 18: ...inters Dell 1235cn Color Laser MFP SetIP 3 Click to open the TCP IP configuration window 4 Enter the network card s MAC address IP address subnet mask default gateway and then click Apply 5 Click OK The printer prints the network information Confirm that the settings are correct 6 Click Exit Installing the driver software You have to install the printer software for printing The software includes ...

Страница 19: ...he list and then click Next If you do not see your printer on the list click Update to refresh the list or select Add TCP IP Port to add your printer to the network To add the printer to the network enter the port name and the IP address for the printer To find a shared network printer UNC Path select Shared Printer UNC and enter the shared name manually or find a shared printer by clicking the Br...

Страница 20: ...also use the left right arrow to move the cursor under the digit you want to correct and enter a new number 5 To select AM or PM for 12 hour format press the or button or any number button When the cursor is not under the AM or PM indicator pressing the or button immediately moves the cursor to the indicator You can change the clock mode to 24 hour format e g 01 00 PM as 13 00 For details see next...

Страница 21: ... the button labeled with the letter you want The cursor will move to the right and the next letter will appear on the display You can enter a space by pressing 1 twice 3 When you have finished entering letters press OK Keypad letters and numbers Correcting numbers or names If you make a mistake while entering a number or name press the left right arrow button to delete the last digit or character ...

Страница 22: ...ches the tray paper size Off Waits until you press Black Start or Color Start on the control panel when the paper size mismatches the tray paper size 5 Press OK to save your selection 6 Press Stop Clear to return to ready mode ...

Страница 23: ...hes or larger than 216 x 356 mm 8 5 x 14 inches Do not attempt to load the following types of paper carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Remove all staples and paper clips before loading Ensure any glue ink or correction fluid on the paper is completely dry before loading Do not load originals that inc...

Страница 24: ...er in this section Desired outcome The print media you choose should be appropriate for your project Brightness Some print media are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the print media affects how crisp the printing looks on the paper Dust on the ADF glass may cause black lines on the printout Always keep the ADF glass clean Be careful no...

Страница 25: ...Envelope C5 162 x 229 mm 6 37 x 9 01 inches Envelope C6 114 x 162 mm 4 48 x 6 38 inches Thick paper See to the Plain paper section See to the Plain paper section 90 to 105 g m2 24 to 28 lb bond 5 sheet for manual feeding in the tray Thin paper See to the Plain paper section See to the Plain paper section 60 to 70 g m2 16 to19 lb bond Labelsc Letter A4 See to the Plain paper section 120 to 150 g m2...

Страница 26: ...ew the fusing temperature see Printer specifications on page 73 The extra flaps and strips might cause wrinkling creasing or jams and may even damage the fuser For the best print quality position margins no closer than 15 mm from the edges of the envelope Avoid printing over the area where the envelope s seams meet Labels To avoid damaging the printer use only labels designed for use in laser prin...

Страница 27: ...and unlatch the guide lock in the tray push the tray in manually Adjust the paper length guide and paper width guide 5 Close the paper cover Preprinted paper Letterhead must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature for 0 1 second Check your printer s specification to know the fusing temperature ...

Страница 28: ... lever at the back of the tray and rotate the lever clockwise 3 Squeeze the paper width guide and slide it to the edge of the lever Due to insufficient paper in the tray the paper length guide moves inward load the tray with enough paper If you experience problems with paper feed load a paper into the tray one by one You can load previously printed paper The printed side should be facing up with a...

Страница 29: ... the paper size and type using the control panel buttons These settings will apply to Copy and Fax modes For computer printing you need to select the paper size and type in the application you use on your computer 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the left right arrow until Paper Setup appears and press OK 3 Press OK when Paper Size appe...

Страница 30: ...y by selecting the document type for the current copy job 1 Press Copy 2 Press Menu until Copy Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until Original Type appears and press OK 4 Press the left right arrow until the image mode you want appears and press OK Text Use for originals containing mostly text Text Photo Use for originals with mixed text a...

Страница 31: ...indicate as shown Then close the scanner lid 6 Press Color Start to begin color copying Or press Black Start to begin black and white copying USING SPECIAL COPY FEATURES You can use the following copy features 2 up or 4 up copying Your printer can print 2 or 4 original images reduced to fit onto one sheet of paper 1 Press Copy 2 Press Menu until Copy Feature appears on the bottom line of the displ...

Страница 32: ...imizes the background Enhance Lev 1 2 The higher the number is the more vivid the background is Erase Lev 1 4 The higher the number is the lighter the background is 5 Press OK to begin copying 6 Press Stop Clear to return to ready mode Gray enhance copying When you copy the original in gray scale use this feature for the better quality of copy output This feature is only for the copy in gray scale...

Страница 33: ...cuments folder In order to use this function your printer and computer must be connect by USB cable or by network Also with the offered Dell Scan Manager program scanned documents can be opened with the program you have setup previously Such as Microsoft Paint Email SmarThru OCR can be added to the application program See Setting scan information in Dell Scan Manager on page 33 Scanned images can ...

Страница 34: ...o a network 2 Place a single document face down on the document glass OR load the document s face up into the ADF For details about loading an original See Loading originals on page 23 3 Press Scan Email 4 Press the left right arrow until Scan to Email appears on the bottom line of the display and press OK 5 When From appears on the top line of the display enter the sender s email address and pres...

Страница 35: ... Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in Address Book Registering speed email numbers 1 Enter your printer s IP address as the URL in a browser and click Go to access the web site of your printer 2 Click Machine Settings and E mail Setup 3 Click Local Address Book and Add 4 Select a location number and enter the user name a...

Страница 36: ...until ID appears and press OK 5 Enter the first few letters of the name you want and press OK 6 Press the left right arrow until the name you want appears and press OK Printing Address Book You can check your Address Book settings by printing a list 1 Press Address Book until Print appears on the bottom line of the display 2 Press OK 3 Press the left right arrow until the option you want appears a...

Страница 37: ...int job is waiting in a print queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista select Control Panel Hardware and Sound Printers 3 Double click the Dell 1235cn Color Laser MFP icon 4 From the Document menu select Can...

Страница 38: ...bottom line of the display 3 Press OK when Resolution appears 4 Press the left right arrow until the option you want appears and press OK 5 Press Stop Clear to return to ready mode Recommended resolution settings for different original document types are described in the table below It is recommended that you to use traditional analog phone services PSTN public switched telephone network when conn...

Страница 39: ...on page 43 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax the printer automatically redials the number every three minutes up to seven times according to the factory default settings When the display shows Retry Redial press OK to redial the number without waiting To cancel the automatic redialing press Stop Clear To change the time interval b...

Страница 40: ...layed fax is set Adding pages to a delayed fax You can add pages to the delayed transmissions previously reserved in your printer s memory 1 Load the originals to be added and adjust document settings 2 Press Menu until Fax Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until Add Page appears and press OK 4 Press the left right arrow until the fax job y...

Страница 41: ...he code see Rcv Start Code on page 43 Receiving automatically in Ans Fax mode To use this mode you must attach an answering printer to the EXT socket on the back of your printer If the caller leaves a message the answering printer stores the message as it would normally If your printer detects a fax tone on the line it automatically starts to receive the fax Receiving faxes using DRPD mode Distinc...

Страница 42: ...inter to send copies of all outgoing faxes to a specified destination in addition to the fax numbers you entered 1 Press Fax 2 Press Menu until Fax Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until Forward appears and press OK 4 Press OK when Fax appears 5 Press the left right arrow until Send Forward appears and press OK 6 Press the left right arrow...

Страница 43: ...more time Send Report You can set your printer to print a confirmation report showing whether a transmission was successful how many pages were sent and more The available options are On Off and On Error which prints only when a transmission is not successful Image TCR This function allows users to know what fax messages have been sent by showing sent messages in the transmission report The first ...

Страница 44: ...n to ready mode Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad For a two or three digit speed dial number press the first digit button s and then hold down the last digit button...

Страница 45: ...s Fax 2 Press Address Book until Search Dial appears on the bottom line of the display and press OK 3 Press the left right arrow until the number category you want appears and press OK 4 Press OK when All appears 5 Press the left right arrow until the name and number you want appears You can search upwards or downwards through the entire memory in alphabetical order Searching with a particular fir...

Страница 46: ... an authorized USB memory device with an A plug type connector Use only a metal shielded USB memory device Insert a USB memory device into the USB connector on the front of your printer SCANNING TO A USB MEMORY DEVICE You can scan a document and save the scanned image onto a USB memory device There are two ways of doing this you can scan to the device using the default settings or you can customiz...

Страница 47: ...f one has already been inserted press Direct USB 2 Press OK when USB Print appears Your printer automatically detects the device and reads data stored on it 3 Press the left right arrow until the folder or file you want appears and press OK If you see D in the front of a folder name there are one or more files or folders in the selected folder 4 If you selected a file skip to the next step If you ...

Страница 48: ...ode Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents 1 Insert the USB memory device into the USB connector on your printer 2 Press Direct USB 3 Press the left right arrow until Check Space appears and press OK The available memory space appears on the display 4 Press Stop Clear to return to the ready mode PRINTING DIRECTLY FROM A DI...

Страница 49: ...ss Stop Clear to return to ready mode Some reports may not appear in the display depending on options or models If so it is not applicable to your printer REPORT LIST DESCRIPTION Configuration This list shows the status of the user selectable options You may print this list to confirm your changes after changing settings Supplies Info This list shows the current status of consumables in your print...

Страница 50: ...Using the handle completely open the front cover 3 Grasp the handles on the toner cartridge and pull to remove the four cartridges from the printer Before clearing the memory ensure that all fax jobs have been completed or you will lose those jobs Some menus may not appear in the display depending on options or models If so it is not applicable to your printer OPTIONS DESCRIPTION All Settings Clea...

Страница 51: ... the printer on Do not touch the green surface the imaging unit with your hands or any other material Be careful not to scratch the surface of the imaging unit If you leave the front cover open for more than a few minutes the imaging unit can be exposed to light This will cause damage to the imaging unit Close the front cover if the installation needs to be halted for any reason If toner gets on y...

Страница 52: ... water 2 Open the scanner lid 3 Wipe the surface of the scanner glass until it is clean and dry 4 Wipe the underside of the scanner lid and white sheet until it is clean and dry 5 Push the ADF sheet with any tool such as tweezers carefully 6 Hold the edge of the ADF sheet and wipe both sides of the ADF sheet until it is clean and dry 7 Push the ADF sheet back into the printer smoothly 8 Close the ...

Страница 53: ...sage saying that the toner is low may appear on the display 1 Using the handle completely open the front cover 2 Grasp the handles on the toner cartridge and pull to remove the four cartridges from the printer 3 Holding both handles on the toner cartridge thoroughly rock it from side to side to evenly distribute the toner 4 Slide the four toner cartridges back into the printer 5 Close the front co...

Страница 54: ...he toner cartridge matches the color slot and then grasp the handles on the toner cartridge Insert the cartridge until it clicks into place 8 Close the front cover Ensure the cover is securely latched and then turn the printer on Do not use sharp objects such as a knife or scissors to open the toner cartridge package You could damage the surface of the toner cartridge If toner gets on your clothin...

Страница 55: ...tainer out of the printer using its handle 5 Pull the imaging unit out of the printer using the groove on the front of the imaging unit 6 Take a new imaging unit out of its package Remove the protective devices on both sides of the imaging unit and the paper protecting the surface of the imaging unit 7 Holding the groove on the front of the imaging unit push imaging unit into the printer Do not us...

Страница 56: ...rinter off then wait a few minutes for the printer to cool 2 Using the handle completely open the front cover 3 Pull the waste toner container out of the printer using its handle 4 Remove the container s cap from the container as shown below and use it to close the waste toner container opening 5 Take a new waste toner container out of its package If the front cover is not completely closed the pr...

Страница 57: ...o return to ready mode MANAGING YOUR PRINTER FROM THE WEBSITE If you have connected your printer to a network and set up TCP IP network parameters correctly you can manage the printer via Dell s Embedded Web Service an embedded web server Use Embedded Web Service to View the printer s device information and check its current status Change TCP IP parameters and set up other network parameters Chang...

Страница 58: ...use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media See Setting the paper size and type on page 29 Ensure that the recommended side of the print media is facing up in the tray and manual feeder CLEARING DOCUMENT JAMS When an original jams while passing through the ADF Document Jam appears on the display 1 Remove any remaining pages from the ADF...

Страница 59: ... this area check the paper exit area See In the paper exit area on page 60 4 Insert the tray 1 into the printer until it snaps into place Printing automatically resumes In the fuser unit area If paper is jammed in the fuser unit area perform the following steps to release the jammed paper 1 Open the scan unit MESSAGE LOCATION OF JAM GO TO Paper Jam 0 Open Close Door In the paper feed area and insi...

Страница 60: ... 2 Gently pull the paper out of the output tray If you do not see the jammed paper or if there is any resistance when you pull stop and go to the next step 3 Open the rear cover 4 If you see the jammed paper pull it straight up Skip to step 8 If you still do not see the paper go to the next step 5 Pull up the fuser lever Do not touch the fuser inside the inner cover It is hot and could cause burns...

Страница 61: ... jammed paper out of the printer 8 Lower down the scan unit gently and slowly until it is completely closed Ensure that it is securely latched Be careful not to pinch your fingers 9 Pull down the fuser lever 10 Close the rear cover Printing automatically resumes ...

Страница 62: ...elected file format is not supported Use the correct file format Group Not Available You have tried to select a group location number where only a single location number can be used such as when adding locations for a Multiple Send operation Use a speed dial number or dial a number manually using the number keypad Install Imaging Unit The imaging unit is not installed Install the imaging unit Inst...

Страница 63: ...LUTIONS Paper Jam 0 Open Close Door Paper has jammed in the feeding area of the tray Clear the jam See In the tray 1 on page 59 Paper Jam 1 Check Inside Paper has jammed in the paper exit area Clear the jam See In the fuser unit area on page 59 Paper Jam 2 Check Inside Paper has jammed In the fuser area or around the toner cartridge Clear the jam See In the paper exit area on page 60 Refilled Tone...

Страница 64: ...rt button will be activated only with this condition If you do not select any the printer will work as Stop is selected Replace the toner cartridge with a new one See Replacing the toner cartridge on page 53 Toner Exhausted T The lifespan of the toner cartridge which the arrow indicates is reached This message appears when the toner is completely empty and your printer stops printing Replace the c...

Страница 65: ...ay be debris inside the printer Open the front cover and remove the debris If an original does not feed into the printer the ADF rubber pad may require to be replaced Contact a service representative Envelopes skew or fail to feed correctly Ensure the paper guides are against both sides of the envelopes CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print The printer is not rece...

Страница 66: ...Redistributing toner on page 53 If necessary replace the toner cartridge The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly Some parts of graphics text or illustrations ar...

Страница 67: ...See Selecting print media on page 24 Remove the toner cartridge and install a new one See Replacing the toner cartridge on page 53 CONDITION SUGGESTED SOLUTIONS AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged If a repetitive mark occurs on the page print a cleaning sheet s...

Страница 68: ... surface of the paper Remove the paper and turn it around The paper may not meet paper specifications See Selecting print media on page 24 Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one See Replacing th...

Страница 69: ...B cable is not defective Switch the cable with a known good cable If necessary replace the cable Check that the scanner is configured correctly Check scan setting in the SmarThru Configuration or the application you want to use to make certain that the scanner job is being sent to the correct port The unit scans very slowly Check if the printer is printing received data If so scan the document aft...

Страница 70: ... other printer operator and ask her him to sort out the problem Faxes do not store in memory There may not be enough memory space to store the fax If the display shows the Memory Full message delete from memory any faxes you no longer need and then try again to store the fax Blank areas appear at the bottom of each page or on other pages with a small strip of text at the top You may have chosen th...

Страница 71: ...ur country region to obtain information on calling for technical support The optional parts or features may differ by countries Contact your sales representatives whether the part you want is available in your country TYPE AVERAGE YIELDa PART NUMBER Standard yield toner cartridge Average continuous black cartridge yield 1 500 standard pages Black Average continuous colored cartridge yield 1 000 st...

Страница 72: ...conds Operating environment Temperature 10 to 32 C 59 to 89 6 F Humidity 20 to 80 RH Display 16 characters x 2 lines Toner cartridge lifeb Black Average continuous black cartridge yield 1 500 standard pages Shipped with 1 000 pages Starter toner cartridge Color Yellow Magenta Cyan Average continuous colored cartridge yield 1 000 standard pages Shipped with 700 pages Starter toner cartridge Imaging...

Страница 73: ...0 100 Base TX embedded type ITEM DESCRIPTION Compatibility TWAIN standard WIA standard Scanning method Color CIS Resolutiona a Due to the applications for scanning the maximum resolution might differ TWAIN standard 1 200 x 1 200 dpi Up to 4 800 x 4 800 dpi WIA standard Up to 1 200 x 1 200 dpi Scan to USB 100 200 300 dpi Scan to E mail 100 200 300 dpi Scan to PC 75 150 200 300 600 dpi Network Scan ...

Страница 74: ... 6 Kbps Transmission speed Up to 3 seconds pagea a Standard resolution MMR JBIG Maximum modem speed Phase C by ITU T No 1 chart Memory Tx ECM Maximum document length 356 mm 14 inches Resolution Mono Standard 203 x 98 dpi Fine 203 x 196 dpi Super Fineb 300 x 300 dpi b Transmission resolution in Super fine is different depending on kinds of receiver s printer Color 200 x 200 dpi only Memory 2MB Half...

Страница 75: ... A Duplex Automatic Document Feeder DADF is a mechanism that will automatically feed and flip over an original sheet of paper so that the printer can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized DHCP A Dynamic Host Configuration Protocol DHCP is a client server networking protocol A DHCP server provid...

Страница 76: ... 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible ser...

Страница 77: ... ISO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enter...

Страница 78: ... An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is serve...

Страница 79: ...x number set 38 faxing default settings change 44 40 fax setup 43 42 Multiple Send faxes 39 priority faxes 40 receiving faxes 41 sending faxes 39 forwarding faxes 42 G Group dial numbers set 44 I ID card special copy 31 ID copy 12 J jam tips for avoiding paper jams 58 jam clear document 58 K key sound 21 L LED Status 13 loading originals ADF 23 scanner glass 23 M machine ID set 38 Maintenance main...

Страница 80: ...USB flash memory 46 secure receiving mode 42 sending a fax automatically 39 sounds set 20 speaker sound 21 speaker volume 21 special copy features 31 speed dial numbers set 44 supplies checking life 57 expected toner cartridge life 53 T Tel mode receiving mode 41 tray adjusting the width and length 27 U USB flash memory data backup 47 managing 48 printing 47 scanning 46 V volume adjust ringer 21 s...

Страница 81: ... Micro soft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries UFST and MicroType are registered trademarks of Monotype Imaging Inc TrueType Laser Writer and Macintosh are trademarks of Apple Computer Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming t...

Страница 82: ...Software section ...

Страница 83: ... BASIC PRINTING Printing a Document 11 Printing to a file PRN 12 Printer Settings 12 Layout Tab 13 Paper Tab 13 Graphic Tab 14 Other Options Tab 15 About Tab 15 Using a Favorite Setting 15 Using Help 15 Chapter 3 ADVANCED PRINTING Printing Multiple Pages on One Sheet of Paper N Up Printing 16 Printing Posters 17 Printing Booklets 17 Printing on Both Sides of Paper 18 Printing a Reduced or Enlarged...

Страница 84: ...LLY Setting Up a Host Computer 21 Setting Up a Client Computer 21 Chapter 5 SCANNING Smarthru Office 22 Starting SmarThru Office 22 Quick Start Guide 22 Using SmarThru Office 22 Scanning Process with TWAIN enabled Software 24 Scanning Using the WIA Driver 24 Windows XP 24 Windows Vista 24 Chapter 6 USING OTHER SOFTWARE Printer Status Monitor 25 Printer Settings Utility 25 Dell Toner Re order appli...

Страница 85: ...ng software 27 Setting Up the Printer 28 For a Network connected 28 For a USB connected 28 Printing 29 Printing a Document 29 Changing Printer Settings 29 Printing Multiple Pages on One Sheet of Paper 30 Scanning 31 Scanning with USB 31 ...

Страница 86: ... for Network Printing on page 7 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation procedure click in the upper right corner of the window to close the window or click Cancel Typical Installation This is recommended for most users All components necessary for printer operations will be installed 1 Ensure th...

Страница 87: ...operly reinstall the printer driver See Reinstalling Printer Software on page 9 Custom Installation You can choose individual components to install 1 Ensure that the printer is connected to your computer and powered on 2 Insert the supplied Drivers and Utilities CD into your computer s optical drive The CD should automatically run and an installation window appears If the installation window does ...

Страница 88: ...rinted at the end of the installation The installation window that appears in this User s Guide may differ depending on the printer and interface in use 6 Select the components to be installed and click Next NOTE You can change the desired installation folder by clicking Browse 7 After the installation is finished a window asking you to print a test page appears If you choose to print a test page ...

Страница 89: ...Vista click Run Setup exe in Install or run program field and click Continue in the User Account Control window 3 Click Next If necessary select a language from the drop down list View User s Guide Allows you to view the User s Guide If your computer does not have Adobe Acrobat click on this option and it will automatically install Adobe Acrobat Reader for you 4 Select Typical installation for a n...

Страница 90: ...Setup exe in Install or run program field and click Continue in the User Account Control window 3 Click Next If necessary select a language from the drop down list View User s Guide Allows you to view the User s Guide If your computer does not have Adobe Acrobat click on this option and it will automatically install Adobe Acrobat Reader for you 4 Select Custom installation Click Next 5 The list of...

Страница 91: ... page appears If you wish to do so select the corresponding checkbox es and click Finish NOTE After setup is complete if your printer driver does not work properly reinstall the printer driver See Reinstalling Printer Software on page 9 Reinstalling Printer Software You can reinstall the software if installation fails 1 Start Windows 2 From the Start menu select Programs or All Programs Dell Dell ...

Страница 92: ...g and you select your printer driver name the window asking you to print a test page appears Do as follows a To print a test page select the check box and click Next b If the test page prints out correctly click Yes If it does not click No to reprint it 6 When the reinstallation is done click Finish Removing Printer Software 1 Start Windows 2 From the Start menu select Programs or All Programs Del...

Страница 93: ...ans you cannot select that option due to the printer s setting or environment The following procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using See the User s Guide of your software application for the exact printing procedure 1 Open the document you want to...

Страница 94: ...ndow for Windows XP Your printer driver Properties window that appears in this User s Guide may differ depending on the printer in use NOTES Most Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any remaining settings using the printer driver The settings you change remain in effect only w...

Страница 95: ...o set the basic paper handling specifications when you access the printer properties See Printing a Document on page 11 for more information on accessing printer properties Click the Paper tab to access various paper properties Copies Copies allows you to choose the number of copies to be printed You can select 1 to 999 copies Paper Options Size Size allows you to set the size of paper you loaded ...

Страница 96: ... you want to adjust the color options manually select Manual and click the Color Adjust or Color Matching button Copies Setting In order to use this option first you need to set total number of copies from Paper tab When you make several copies and if you want to print some copies in color and some in grayscale use this option and select the number of copies in grayscale Color Adjust You can adjus...

Страница 97: ...otice and the version number of the driver If you have an Internet browser you can connect to the Internet by clicking on the web site icon See Printing a Document on page 11 for more information about accessing printer properties Using a Favorite Setting The Favorites option which is visible on each properties tab allows you to save the current properties settings for future use To save a Favorit...

Страница 98: ... Overlays Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access printer properties See Printing a Docu...

Страница 99: ...t easier to pasting the sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to pr...

Страница 100: ...ow the on screen instructions to complete the printing job Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can change the size of a page s content to appear larger or smaller on the printed page 1 To change the print settings from your software application access printer properties See Printing a Document on page 11 2 From the Paper tab select Reduce Enlarg...

Страница 101: ... message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you have finished editing click OK an...

Страница 102: ...ear ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change the print settings from your software application access printer properties See Printing a Document on page 11 3 Click the Other Options tab 4 Select the desired overlay from th...

Страница 103: ...ed Drivers and Utilities CD Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this printer box 6 Fill in the Shared Name field and then click OK Setting Up a Client Computer 1 Right click the Windows Start button and select Explore 2 Select My Network Places and...

Страница 104: ...anced dpi Smarthru Office The supplied Drivers and Utilities CD provides you with SmarThru Office SmarThru Office offers you convenient features to use with your machine Starting SmarThru Office Follow the steps below to start SmarThru Office 1 Ensure that your printer and computer are turned on and properly connected to each other 2 Once you have installed SmarThru Office you will see the SmarThr...

Страница 105: ...rofile to save the setting 3 Scan Settings Allows you to customize settings for Scan Size and Paper Source 4 Scan To Allows you to customize settings for File Name and location to send scanned data Fax You can send fax while working on SmarThru Office 1 Select File Send to Send By Fax 2 Send Fax window opens 3 Type in necessary information and click Send Fax NOTE For more information about SmarThr...

Страница 106: ...t using additional software NOTE The WIA driver works only on Windows XP 2003 Vista with USB port Windows XP 1 Place a single document face down on the document glass OR load the document s face up into the ADF or DADF 2 From the Start menu on your desktop window select Settings Control Panel and then Scanners and Cameras 3 Double click your scanner driver icon The Scanner and Camera Wizard launch...

Страница 107: ...us other information You can also change settings Printing Status The Printer Status Monitor displays the current status of the printer Toner Level You can view the level of toner remaining in the toner cartridge s Order Supplies Click to order replacement toner cartridges online User s Guide Allows you to view the Dell 1235cn Color Laser MFP User s Guide Printer Settings Utility When you install ...

Страница 108: ...l Dell Printers Dell 1235cn Color Laser MFP Dell 1235cn MFP Toner Reoder 2 The Dell 1235cn MFP Toner Reorder window opens Firmware Update Utility You can update the printer firmware using Firmware Update Utility 1 Click Start Programs or All Programs Dell Dell Printers Dell 1235cn Color Laser MFP Firmware Update Utility The Firmware Update Utility window opens Follow the on screen instructions to ...

Страница 109: ...le click CD icon that appears on your Macintosh desktop 4 Double click the MAC_Installer folder 5 Double click the Installer OS X icon 6 Enter the password and click OK 7 The Dell Installer window opens Click Continue 8 Select Easy Install and click Install Easy Install is recommended for most users All components necessary for printer operations will be installed If you select Custom Install you ...

Страница 110: ...e first 8 For MAC OS 10 3 if Auto Select does not work properly select Dell in Printer Model and your printer name in Model Name For MAC OS 10 4 if Auto Select does not work properly select Dell in Print Using and your printer name in Model For MAC OS 10 5 if Auto Select does not work properly select Select a driver to use and your printer name in Print Using Your printer s IP address appears on t...

Страница 111: ... to print 6 Click Print when you finish setting the options Mac OS 10 5 Make sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The printer name which appears in the printer properties window may differ depending on the printer in use Except for the name the comp...

Страница 112: ... the paper loaded in the tray from which you want to print This will let you get the best quality printout If you load a different type of print material select the corresponding paper type Mac OS 10 5 Mac OS 10 5 Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 1 From your Maci...

Страница 113: ...he USB cable and reconnect it If the problem persists please refer to the Image Capture s help 4 Set the scan options on this program 5 Scan and save your scanned image NOTE For more information about using Image Capture please refer to the Image Capture s help If you want to scan via the DADF use TWAIN comliant softwares You can also scan using TWAIN compliant softwares such as Adobe Photoshop Sc...

Страница 114: ... paper size set 13 paper source set Windows 13 poster print 17 print document 11 fit to page 18 from Macintosh 29 from Windows 11 N up Macintosh 30 Windows 16 overlay 20 poster 19 PRN 12 scaling 18 watermark 19 printer properties set Macintosh 29 Windows 12 printer resolution set Windows 14 printer software install Macintosh 27 Windows 4 uninstall Macintosh 27 Windows 10 printing booklets 17 doubl...

Страница 115: ...33 TWAIN scan 24 U uninstall software Macintosh 27 Windows 10 W watermark create 19 delete 19 edit 19 print 19 WIA scan 24 ...

Страница 116: ...REV 1 01 ...

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