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Contents |

contents

TROUBLESHOOTING

31 Tips for avoiding paper jams
31 Clearing paper jams
33 Solving other problems

Paper feeding

Printing problems

Printing quality problems

Common Windows problems

Common Macintosh problems

ORDERING SUPPLIES AND ACCESSORIES

38 Supplies
38 How to purchase

SPECIFICATIONS

39 General specifications
40 Printer specifications

GLOSSARY

INDEX

Содержание 1230 Color Laser

Страница 1: ...Dell 1230c Color Laser Printer User s Guide www dell com support dell com ...

Страница 2: ...lopes labels custom sized media postcards and heavy paper Create professional documents Print watermarks You can customize your documents with words such as Confidential See the Software section Print posters The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster See the Software section You can use pr...

Страница 3: ...ions of this guide CONVENTION DESCRIPTION EXAMPLE Bold Used for texts on the display or actual prints on the printer Start Note Used to provide additional information or detailed specification of the printer function and feature The date format may differ from country to country Caution Used to give users information to protect the printer from possible mechanical damage or malfunction Do not touc...

Страница 4: ...talling accessories This user s guide also contains a Software section to provide you with information on how to print documents with your printer in various operating systems and how to use the included software utilities Note You can access the user s guide in other languages from the Manual folder on the printer software CD Printer Driver Help Provides you with help information on printer drive...

Страница 5: ...ay have misunderstood the operating instruction If you cannot resolve the conflict contact your sales or service representative for assistance 5 Unplug the printer from the AC wall socket and or telephone jack before cleaning Do not use liquid or aerosol cleaners Use only a damp cloth for cleaning 6 Do not place the printer on an unstable cart stand or table It may fall causing serious damage 7 Yo...

Страница 6: ...e in performance 14 Adjust only those controls covered by the operating instructions Improper adjustment of other controls may result in damage and may require extensive work by a qualified service technician to restore the printer to normal operation 15 Avoid using this printer during a lightning storm There may be a remote risk of electric shock from lightning If possible unplug the AC power and...

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Страница 8: ...modes 16 Auto continue SELECTING AND LOADING PRINT MEDIA 17 17 Selecting print media 18 Specifications on print media 19 Guidelines for special print media 20 Changing the size of the paper in the paper tray 22 Printing on special print materials 22 Adjusting the output support 22 Setting the paper size and type BASIC PRINTING 23 23 Printing a document 23 Canceling a print job MAINTENANCE 24 24 Pr...

Страница 9: ...ing other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 38 Supplies 38 How to purchase SPECIFICATIONS 39 39 General specifications 40 Printer specifications GLOSSARY 41 INDEX 45 ...

Страница 10: ...control panel Supplied software Printer driver features PRINTER OVERVIEW Front view Rear view 1 Top cover 2 Output tray face down 3 Control panel 4 Tray 5 Output support 6 Front cover release button 7 Front cover 8 Toner cartridge 9 Waste toner container 10 Imaging unit 1 Rear cover release button 2 Power switch 3 USB port 4 Power receptacle 5 Rear cover ...

Страница 11: ...ter See Understanding the control panel on page 12 2 stop button Stops an operation at any time and also performs other functions See Understanding the control panel on page 12 3 toner colors LED Show the status of each toner cartridge See Understanding the control panel on page 12 ...

Страница 12: ...y treat it as an error such as paper jam In this case open a front cover and close it then the printer will reboot up lights green each LED blinks red Each toner cartridge is near the end of its life blinks red each LED lights red Each toner cartridge is almost empty You can print but the quality is not reliable lights red each LED lights red Each toner cartridge is totally exhausted You cannot pr...

Страница 13: ...options from your computer desktop Dell Toner Management System Displays the status of the printer and the name of the job when you send a job to print The Dell Toner Management System window also displays the level of toner remaining and allows you to order replacement toner cartridges Status Monitor This program allows you to monitor the printer s status and alerts you when an error occurs durin...

Страница 14: ...r See Changing the size of the paper in the paper tray on page 20 5 Ensure that all the cables are connected to the printer 6 Turn the printer on PRINTING A DEMO PAGE Print a demo page to ensure that the printer is operating correctly To print a demo page In Ready mode press and hold the Stop button for about 2 seconds SYSTEM REQUIREMENTS Before you begin ensure that your system meets the followin...

Страница 15: ...t Reader for you 4 Select Typical Click Next 5 After the installation is finished a window asking you to print a test page appears If you choose to print a test page select the checkbox and click Next Otherwise just click Next and skip to step 7 6 If the test page prints out correctly click Yes If not click No to reprint it 7 Click Finish OPERATING SYSTEM REQUIREMENT RECOMMENDED CPU RAM FREE HDD S...

Страница 16: ...sing the save modes Power Save mode Power Save mode allows your printer to reduce power consumption when it is not in actual use You can turn this mode on and select a length of time for which the printer waits after a job is printed before it switches to a reduced power state 1 Click Start All programs Dell Dell Printer Dell 1230c Color Laser Printer Printer Setting Utility You can also click Pri...

Страница 17: ...ty When you choose print materials consider the following The type size and weight of the print media for your printer are described later in this section Desired outcome The print media you choose should be appropriate for your project Brightness Some print media are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the print media affects how crisp t...

Страница 18: ...m 4 48 x 6 38 inches No 9 98 x 225 mm 3 87 x 8 87 inches 6 3 4 92 x 165 mm 3 62 x 6 5 inches Thick paper Refer to the Plain paper section Refer to the Plain paper section 90 to 105 g m2 24 to 28 lb bond Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g m2 16 to 19 lb bond Labelsc Letter A4 Refer to the Plain paper section 120 to 150 g m2 32 to 40 lb bond Card ...

Страница 19: ...using temperature Check your printer s specification to know the fusing temperature See General specifications on page 39 Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams Curl Prior to printing labels must lie flat with no more than 13 mm of curl in any direction Condition Do not use labels with wri...

Страница 20: ...de lock in the top of the tray pull the tray out manually 3 Load paper into the tray 4 Slide the paper length guide until it lightly touches the end of the paper stack Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend For paper smaller than Letter sized return the paper guides to their original positions and adjust the paper length guide and paper...

Страница 21: ...ge the size to Letter hold the lever at the back of the tray and rotate the lever clockwise 3 Squeeze the paper width guide and slide it to the edge of the lever Do not push the paper width guides far enough to cause the materials to warp If you do not adjust the paper width guides it may cause paper jams If you experience problems with paper feed place one sheet at a time in the tray You can load...

Страница 22: ... the pages you need to pull it out appropriately depending on the paper size SETTING THE PAPER SIZE AND TYPE After loading paper in the paper tray you need to set the paper size and type using the printer driver Follow these steps to make your changes permanent 1 Click the Start button on the computer screen 2 Select Printers and Faxes 3 Right click on the printer driver icon and select Printing P...

Страница 23: ...JOB If the print job is waiting in a print queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista select Control Panel Hardware and Sound Printers 3 Double click the Dell 1230c icon 4 From the Document menu select Cancel ...

Страница 24: ...n the cloth slightly with water but be careful not to let any water drip onto or into the printer Cleaning the inside During the printing process paper toner and dust particles can accumulate inside the printer This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the printer clears or reduces these problems 1 Turn the printer off and unplug the powe...

Страница 25: ...he green surface on the imaging unit with your hands or any other material Be careful not to scratch the surface of the imaging unit If you leave the front cover open for more than a few minutes the imaging unit can be exposed to light This will cause damage to the imaging unit Close the front cover should the installation need to be halted for any reason If toner gets on your clothing wipe it off...

Страница 26: ... more often Redistributing toner When a toner is low faded or light areas may appear It is possible that colored images may be printed with incorrect colors due to flawed mixing of toner colors when one of the colored toner cartridges is low on toner You can temporarily improve print quality by redistributing the toner The toner related message saying that the toner is low may appear on the displa...

Страница 27: ...he cartridge from the printer 4 Take a new toner cartridge out of its package 5 Holding both handles on the toner cartridge thoroughly rock it from side to side to evenly distribute the toner 6 Place the toner cartridge on a flat surface as shown and remove the protecting cover 7 Ensure that the color of the toner cartridge matches the color slot and then grasp the handles on the toner cartridge I...

Страница 28: ...idge from the printer 4 Pull the waste toner container out of the printer using its handle 5 Pull the imaging unit out of the printer using the groove on the front of the imaging unit 6 Take a new imaging unit out of its package 7 Holding the groove on the front of the imaging unit push imaging unit in to the printer Don t use sharp objects such as a knife or scissors to open the imaging unit pack...

Страница 29: ... minutes for the printer to cool 2 Open the front cover 3 Pull the waste toner container out of the printer using its handle 4 Remove the container s cap from the container as shown below and use it to close the waste toner container opening 5 Take a new waste toner container out of its package If the front cover is not completely closed the printer will not operate Ensure that all toner cartridge...

Страница 30: ...pired It is highly recommend that this maintenance be performed by an authorized service provider dealer or the retailer where you bought the printer The warranty does not cover the replacement of the maintenance parts after their lifespan If the front cover is not completely closed the printer will not operate Ensure that all toner cartridges are installed properly If any toner cartridge is insta...

Страница 31: ...hat the recommended side of the print media is facing up in the tray CLEARING PAPER JAMS If a paper jam occurs the status LED on the control panel lights red Find and remove the jammed paper To resume printing after clearing paper jams you must open and close the front cover or rear cover If paper is jammed in the paper feed area follow the next steps to release the jammed paper 1 Pull the tray ou...

Страница 32: ...over will then close automatically 7 Close the top cover Ensure that it is securely closed 8 Push the fuser levers downwards 9 Open and then close the rear cover or front cover to resume printing 1 fuser lever Do not touch the fuser inside the inner cover It is hot and could cause burns The fuser s operating temperature is 180 C 356 F Take care when removing paper from the printer ...

Страница 33: ...rinter Open the front cover and remove the debris Envelopes skew or fail to feed correctly Ensure the paper guides are against both sides of the envelopes CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print The printer is not receiving power Check the power cord connections Check the power switch and the power source The printer is not selected as the default printer Select Del...

Страница 34: ...n page 26 If necessary replace the toner cartridge The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly Some parts of graphics text or illustrations are missing Incompatibil...

Страница 35: ...aBbCc AaBbCc Color or Black background If the amount of background shading becomes unacceptable Change to a lighter weight paper See Selecting print media on page 17 Check the printer s environment very dry low humidity or high humidity higher than 80 RH conditions can increase the amount of background shading Remove the old toner cartridge and install a new one See Replacing the toner cartridge o...

Страница 36: ...e 27 The printer may require repair Contact a service representative Loose toner Clean the inside of the printer See Cleaning the inside on page 24 Check the paper type and quality See Selecting print media on page 17 Remove the toner cartridge and install a new one See Replacing the toner cartridge on page 27 If the problem persists the printer may require repair Contact a service representative ...

Страница 37: ... printer finishes printing If the message appears in Ready mode or after printing has been completed check the connection and or whether an error has occurred Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly Some parts of graphics text or illustrati...

Страница 38: ...ant is available in your country TYPE AVERAGE YIELD PART NUMBER Standard yielda toner cartridge a Declared yield value in accordance with ISO IEC 19798 Average continuous black cartridge yield 1 500 standard pages Black Average continuous color cartridge yield 1 000 standard pages Yellow Magenta Cyan Y924J Black C815K Cyan D593K Magenta F479K Yellow Standard yield Imaging Unit Approx 24 000 images...

Страница 39: ...dy mode 15 Minutes Warm up time Less than 35 seconds Coldboot Operating environment Temperature 10 to 32 C 50 to 90 F Humidity 20 to 80 RH Toner cartridge lifeb Black Average continuous black cartridge yield 1 500 standard pages Shipped with 1 000 pages Starter toner cartridge Color Yellow Magenta Cyan Average continuous color cartridge yield 1 000 standard pages Shipped with 700 pages Starter ton...

Страница 40: ...xity Black and white Up to 16 ppm A4 17 ppm Letter Color Up to 4 ppm A4 Letter First print out time Black White From ready Less than 14 seconds Color From ready Less than 26 seconds Print resolution Max 2 400 x 600 dpi effective output Printer language SPL C OS compatibilityb b Visit www dell com and support dell com to download the latest software version Windows 2000 XP 2003 Vista 2008 Macintosh...

Страница 41: ... A Duplex Automatic Document Feeder DADF is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized DHCP A Dynamic Host Configuration Protocol DHCP is a client server networking protocol A DHCP server provid...

Страница 42: ... 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible ser...

Страница 43: ...O for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterpri...

Страница 44: ... An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is serve...

Страница 45: ...per changing the size 20 clearing jam 31 printing special materials 22 paper type setting 22 power save mode 16 print quality problems solve 34 printing demo page 14 reports 24 problem solve paper feeding 33 printing quality 34 Windows 37 R replacing components toner cartridge 27 reports print 24 S status LED 11 stop button 11 supplies expected toner cartridge life 26 T toner LED 11 tray adjusting...

Страница 46: ...rom or related to use of this user s guide Dell and DELL logo are trademarks of Dell Inc Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation UFST and MicroType are registered trademarks of Monotype Imaging Inc TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc All other brand or product names are trademarks of their respe...

Страница 47: ...Software section ...

Страница 48: ... a file PRN 8 Printer Settings 8 Layout Tab 9 Paper Tab 9 Graphics Tab 10 Extras Tab 11 About Tab 12 Printer Tab 12 Using a Favorite Setting 12 Using Help 12 Chapter 3 ADVANCED PRINTING Printing Multiple Pages on One Sheet of Paper N Up Printing 13 Printing Posters 14 Printing Booklets 14 Printing on Both Sides of Paper 15 Printing a Reduced or Enlarged Document 15 Fitting Your Document to a Selec...

Страница 49: ...Y Setting Up a Host Computer 18 Setting Up a Client Computer 18 Chapter 5 USING OTHER SOFTWARE Using the Dell Toner Management System 19 Printer Status Monitor 19 Printer Settings Utility 19 Dell Toner Re order application 20 Chapter 6 USING YOUR PRINTER WITH A MACINTOSH Installing Software 21 Setting Up the Printer 21 Printing 22 Printing a Document 22 Changing Printer Settings 22 Printing Multip...

Страница 50: ... software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation procedure click in the upper right corner of the box to close the window or click Cancel Typical Installation This is recommended for most users All components necessary for printer operations will be installed 1 Make sure that the printer is connected to your computer and powered on...

Страница 51: ...river doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page 5 Custom Installation You can choose individual components to install 1 Make sure that the printer is connected to your computer and powered on 2 Insert the supplied CD into your CD drive The CD should automatically run and an installation window appears If the installation window does not appear cli...

Страница 52: ... menu select Programs or All Programs Dell Dell Printers your printer driver name Maintenance 3 Select Repair and click Next NOTE If your printer is not already connected to the computer the following window will appear After connecting the printer click Next If you don t want to connect the printer at this time click Next and No on the following screen Then the installation will start and a test ...

Страница 53: ...r name Maintenance 3 Select Remove and click Next You will see a component list so that you can remove any item individually 4 Select the components you want to remove and then click Next 5 When your computer asks you to confirm your selection click Yes The selected driver and all of its components are removed from your computer 6 After the software is removed click Finish ...

Страница 54: ...select that option due to the machineís setting or environment The following procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application for the exact printing procedure 1 Open the document you want to print 2 S...

Страница 55: ...iffer depending on the printer in use If you access printer properties through the Printers folder you can view additional Windows based tabs refer to your Windows User s Guide and the Printer tab see Printer Tab on page 12 NOTES Most Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any re...

Страница 56: ... Printing on page 13 For details see Printing Posters on page 14 For details see Printing Booklets on page 14 Double sided Printing Double sided Printing allows you to print on both sides of paper If this option does not appear your printer does not have this feature For details see Printing on Both Sides of Paper on page 15 Landscape Portrait Paper Tab Use the following options to set the basic p...

Страница 57: ...ed Document on page 15 For details see Fitting Your Document to a Selected Paper Size on page 15 Graphics Tab Use the following Graphic options to adjust the print quality for your specific printing needs See Printing a Document on page 7 for more information on accessing printer properties Click the Graphic tab to display the properties shown below Quality The Quality options you can select may v...

Страница 58: ...ty and align each color channel registration in color printing mode Extras Tab You can select output options for your document See Printing a Document on page 7 for more information about accessing the printer properties Click the Extras tab to access the following feature Watermark You can create a background text image to be printed on each page of your document For details see Using Watermarks ...

Страница 59: ...orite Setting The Favorites option which is visible on each properties tab allows you to save the current properties settings for future use To save a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box 3 Click Save When you save Favorites all current driver settings are saved To use a saved setting select the item from the Favorites dr...

Страница 60: ...s Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access printer properties See Printing a Document on ...

Страница 61: ...4x4 Specify an overlap in millimeters or inches to make it easier to pasting the sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so ...

Страница 62: ...w the on screen instructions to complete the printing job Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can change the size of a page s content to appear larger or smaller on the printed page 1 To change the print settings from your software application access printer properties See Printing a Document on page 7 2 From the Paper tab select Reduce Enlarge ...

Страница 63: ... message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you have finished editing click OK an...

Страница 64: ...ST Dear ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change the print settings from your software application access printer properties See Printing a Document on page 7 3 Click the Extras tab 4 Select the desired overlay from the Ov...

Страница 65: ...Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this printer box 6 Fill in the Shared Name field and then click OK Setting Up a Client Computer 1 Right click the Windows Start button and select Explore 2 Select My Network Places and then right click Search for...

Страница 66: ...us Monitor Printing Status The Printer Status Monitor displays the current status of the printer Toner Level You can view the level of toner remaining in the toner cartridge Order Supplies Click to order replacement toner cartridges online User s Guide Allows you to view the User s Guide Printer Settings Utility When you install the Dell software the Printer Settings Utility is automatically insta...

Страница 67: ...ication To order replacement toner cartridges or supplies from Dell 1 Double click the Dell Toner Reorder Program icon on your desktop OR Click Start Programs DELL DELL Printers your printer driver name Toner Reorder 2 The Toner Reorder window opens ...

Страница 68: ...ame with your printer into the CD ROM drive 2 Double click CD ROM icon that appears on your Macintosh desktop 3 Double click the MAC_Installer folder 4 Double click the MAC_Printer folder 5 Double click the Dell SPLC Installer icon 6 Enter the password and click OK 7 The Dell SPL Installer window opens Click Continue and then click Continue 8 Select Uninstall and then click Uninstall 9 When the un...

Страница 69: ... 6 Click Print when you finish setting the options Mac OS 10 3 Make sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The printer name which appears in the printer properties window may differ depending on the printer in use Except for the name the composition o...

Страница 70: ...corresponding paper type Mac OS 10 4 Mac OS 10 4 Printer Features This tab provides options for selecting the paper type and adjusting print quality Select Printer Features from the Presets drop down list to access the following features Fit to Page This setting allows you to scale your print job to any selected paper size regardless of the digital document size This can be useful when you want to...

Страница 71: ...application select Print from the File menu 2 Select Layout 3 Select the number of pages you want to print on one sheet of paper on the Pages per Sheet drop down list 4 Select the page order from the Layout Direction option To print a border around each page on the sheet select the option you want from the Border drop down list 5 Click Print and the printer prints the selected number of pages on o...

Страница 72: ...rties set 9 paper size set 9 paper source set Windows 10 poster print 14 print document 7 fit to page 15 from Macintosh 22 from Windows 7 N up Macintosh 24 Windows 13 overlay 17 poster 16 PRN 8 scaling 15 watermark 16 printer properties set Macintosh 22 Windows 8 printer resolution set Windows 10 printer software install Macintosh 21 Windows 3 uninstall Macintosh 21 Windows 6 printing booklets 14 ...

Страница 73: ...26 Windows 6 W watermark create 16 delete 16 edit 16 print 16 ...

Страница 74: ...REV 1 00 ...

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