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Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 26. Self-help resources

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

My Dell

Tips

Contact Support

In Windows search, type 

Contact Support

, and press Enter.

Online help for operating system

www.dell.com/support/windows

www.dell.com/support/linux

Troubleshooting information, user manuals, setup instructions, 
product specifications, technical help blogs, drivers, software 
updates, and so on.

www.dell.com/support

Dell knowledge base articles for a variety of computer concerns.

1. Go to 

www.dell.com/support

.

2. Type the subject or keyword in the 

Search

 box.

3. Click 

Search

 to retrieve the related articles.

Learn and know the following information about your product:

Product specifications

Operating system

Setting up and using your product

Data backup

Troubleshooting and diagnostics

Factory and system restore

BIOS information

See 

Me and My Dell

 at 

www.dell.com/support/manuals

.

To locate the 

Me and My Dell

 relevant to your product, identify 

your product through one of the following:

Select 

Detect Product

.

Locate your product through the drop-down menu under 

View 

Products

.

Enter the 

Service Tag number

 or 

Product ID

 in the search 

bar.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see 

www.dell.com/contactdell

.

NOTE: 

Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: 

If you do not have an active internet connection, you can find contact information on your purchase invoice, 

packing slip, bill, or Dell product catalog.

6

Getting help and contacting Dell

21

Содержание Inspiron 5584

Страница 1: ...Inspiron 5584 Setup and Specifications Regulatory Model P85F Regulatory Type P85F001 ...

Страница 2: ...damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 7 Rev A01 ...

Страница 3: ...cessors 10 Chipset 10 Operating system 11 Memory 11 Ports and connectors 11 Communications 12 Audio 13 Storage 13 Intel Optane memory optional 13 Media card reader 14 Keyboard 14 Camera 14 Touchpad 15 Touchpad gestures 15 Power adapter 15 Battery 16 Display 16 Fingerprint reader optional 17 Video 17 Computer environment 18 5 Keyboard shortcuts 19 6 Getting help and contacting Dell 21 Contents Cont...

Страница 4: ...twork enter the password for the wireless network access when prompted If connected to the internet sign in with or create a Microsoft account If not connected to the internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Resources Description My Dell Centralized ...

Страница 5: ...livery Download software applications which are purchased but not pre installed on your computer For more information about using Dell Digital Delivery see the knowledge base article 153764 at www dell com support 4 Create recovery drive for Windows NOTE It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows For more information see Create a USB r...

Страница 6: ... your computer 2 In Windows search type Recovery 3 In the search results click Create a recovery drive The User Account Control window is displayed 4 Click Yes to continue The Recovery Drive window is displayed 5 Select Back up system files to the recovery drive and click Next 6 Select the USB flash drive and click Next A message appears indicating that all data in the USB flash drive will be dele...

Страница 7: ...camera is in use 4 Right microphone Provides digital sound input for audio recording and voice calls Right 1 SD card slot Reads from and writes to the SD card 2 USB 2 0 port Connect peripherals such as external storage devices and printers Provides data transfer speeds up to 480 Mbps 3 Security cable slot wedge shaped Connect a security cable to prevent unauthorized movement of your computer 3 Vie...

Страница 8: ...ess 5 USB 3 1 Gen 1 ports 2 Connect peripherals such as external storage devices and printers Provides data transfer speeds up to 5 Gbps 6 Headset port Connect headphones or a headset headphone and microphone combo Base 1 Left click area Press to left click 2 Touchpad Move your finger on the touchpad to move the mouse pointer Tap to left click and two finger tap to right click 3 Right click area P...

Страница 9: ...formation see Me and My Dell at www dell com support manuals Bottom 1 Left speaker Provides audio output 2 Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information 3 Right speaker Provides audio output Views of Inspiron 5584 9 ...

Страница 10: ...rocessors Table 3 Processors Description Values Processors 8th Generation Intel Core i3 8th Generation Intel Core i5 8th Generation Intel Core i7 Wattage 15 W 15 W 15 W Core count 2 4 4 Thread count 4 8 8 Speed Up to 3 9 GHz Up to 3 9 GHz Up to 4 6 GHz Cache 4 MB 6 MB 8 MB Integrated graphics Intel UHD Graphics 620 Intel UHD Graphics 620 Intel UHD Graphics 620 Chipset Table 4 Chipset Description V...

Страница 11: ... DDR4 at 2400 MHz 1 x 8 GB 12 GB DDR4 at 2400 MHz 1 x 8 GB 1 x 4 GB 16 GB DDR4 at 2400 MHz 2 x 8 GB 16 GB DDR4 at 2400 MHz 1 x 16 GB Ports and connectors Table 6 External ports and connectors Description Values External Network One RJ 45 port USB Two USB 3 1 Gen 1 ports One USB 2 0 port One USB 3 1 Gen 1 Type C port NOTE The USB 3 1 Gen 1 Type C port is optional and will only be present on compute...

Страница 12: ...ble 9 Wireless module specifications Description Values Model number Qualcomm QCA9565 DW1707 Qualcomm QCA9377 DW1810 Qualcomm QCA61x4A DW1820 Intel 9462 Intel 9560 Transfer rate Up to 150 Mbps Up to 433 Mbps Up to 867 Mbps Up to 433 Mbps Up to 867 Mbps Frequency bands supported Dual band 2 4 GHz Dual band 2 4 GHz 5 GHz Dual band 2 4 GHz 5 GHz Dual band 2 4 GHz 5 GHz Dual band 2 4 GHz 5 GHz Wireles...

Страница 13: ...city One 2 5 inch hard drive SATA AHCI up to 6 Gbps Up to 2 TB One M 2 2230 2280 solid state drive PCIe Gen3 0x4 NVMe up to 32 Gbps Up to 512 GB Intel Optane memory optional Intel Optane memory functions only as a storage accelerator It neither replaces nor adds to the memory RAM installed on your computer NOTE Intel Optane memory is supported on computers that meet the following requirements 7th ...

Страница 14: ...s Size X 18 70 mm key pitch Y 18 05 mm key pitch Shortcut keys Some keys on your keyboard have two symbols on them These keys can be used to type alternate characters or to perform secondary functions To type the alternate character press Shift and the desired key To perform secondary functions press Fn and the desired key NOTE You can define the primary behavior of the function keys F1 F12 changi...

Страница 15: ...t knowledge base article 4027871 at support microsoft com Power adapter Table 17 Power adapter specifications Description Values Type E4 45 W E4 65 W Diameter connector 4 5 mm x 2 9 mm 4 5 mm x 2 9 mm Input voltage 100 VAC 240 VAC 100 VAC 240 VAC Input frequency 50 Hz 60 Hz 50 Hz 60 Hz Input current maximum 1 30 A 1 6 A 1 70 A Output current continuous 2 31 A 3 34 A Rated output voltage 19 50 VDC ...

Страница 16: ...so on using the Dell Power Manager application For more information on the Dell Power Manager see Me and My Dell on https www dell com Life span approximate 300 discharge charge cycles Coin cell battery CR 2032 Operating time Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Display Table 19 Display specifications Description Values Type...

Страница 17: ...ns Not supported Supported Fingerprint reader optional Table 20 Fingerprint reader specifications Description Values Sensor technology Capacitive Sensor resolution 500 PPI Sensor area 4 06 mm x 3 25 mm 0 16 in x 0 13 in Sensor pixel size 64 pixels x 80 pixels Video Table 21 Discrete graphics specifications Discrete graphics Controller External display support Memory size Memory type NVIDIA GeForce...

Страница 18: ...9 F Relative humidity maximum 10 to 90 non condensing 0 to 95 non condensing Vibration maximum 0 66 GRMS 1 30 GRMS Shock maximum 110 G 160 G Altitude maximum 15 2 m to 3048 m 50 ft to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse when the hard drive is in use 18 Specifications of Insp...

Страница 19: ...bottom of the key Press the function key to invoke the task represented by the icon For example pressing F1 mutes the audio refer to the table below However if the function keys F1 F12 are needed for specific software applications multi media functionality can be disabled by pressing Fn Esc Subsequently multi media control can be invoked by pressing Fn and the respective function key For example m...

Страница 20: ...nal display Print screen Home End The Fn key is also used with selected keys on the keyboard to invoke other secondary functions Table 25 List of keyboard shortcuts Function key Behavior Pause Break Toggle scroll lock System request Open application menu Toggle Fn key lock 20 Keyboard shortcuts ...

Страница 21: ... the related articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant to your product identify your product through one of the following ...

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