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Trouble Shooting
8
Please review this list before calling a service centre. It could save you time and money. This list
includes frequent complaints that do not arise from defective workmanship or material usage. Some of
the features described here may not apply to your model.
Symptom
Check
The refrigerator does not
operate.
• Battery voltage may be below 10.7 V DC.
• Make sure the refrigerator plug is securely plugged in.
• Check for a blown fuse.
• Inspect the power supply cord for damage.
• Eliminate the use of an extension cord, if any is being used for the charger.
• Compressor may have overheated in extreme high ambient conditions.
Unplug and allow to cool for about 1 hour.
Condensation on the side wall
of the fridge compartment.
• Very cold ambient conditions. Frequent opening and closing of the door.
Highly humid ambient conditions. Storage of food containing liquid in open
containers. Leaving the door ajar. Switching the thermostat to a colder
degree.
• Decreasing the amount of time the door is left open or using it less
frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not running.
• The protective thermal relay of the compressor will blow out during sudden
power failures or plug-outs and plug-ins as the refrigerant pressure in the
cooling system of the refrigerator has not yet been balanced. Your
refrigerator will start running approximately after 15 minutes. Please call a
service centre if the refrigerator does not start up at the end of this period.
• The refrigerator is in defrost cycle. This is normal for an automatic defrosting
refrigerator. The defrosting cycle occurs periodically.
• Your refrigerator is not connected to the power supply. Make sure that the
plug is properly fitted into the power supply.
• Have the temperature adjustments been correctly made?
Condensation on the inner
walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and
not a fault.
• Doors might have been left ajar; ensure the doors are fully closed.
• Doors might have been opened frequently or left ajar for a long time; open
them less frequently.
Food kept in the fridge
compartment drawers are
freezing.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
Freezer temperature is very
low while the fridge
temperature is sufficient.
• The freezer temperature is adjusted to a very low temperature. Adjust the
freezer temperature to a warmer degree and check.
Fridge temperature is very low
while the freezer temperature
is sufficient.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
Temperature in the fridge or
freezer is very high.
• The fridge temperature might have been adjusted to a very high degree.
Fridge adjustment has an effect on the temperature of the freezer. Change
the temperature of the fridge or freezer until the fridge or freezer temperature
reaches a sufficient level.
• Doors might have been opened frequently or left ajar for a long time; open
them less frequently.
• Door might have been left ajar; close the door completely.
• Large amount of hot food might have been put in the refrigerator recently.
Wait until the fridge or freezer reaches the desired temperature.
• The refrigerator might have only been connected to the power supply
recently. Complete cooling down of the refrigerator takes time.
