LIMITED ONE YEAR WARRANTY
This warranty covers all defects in workmanship or materials in the parts, arising under
normal use and care in this product for a period of 12 months from the date of purchase
provided you are able to present a valid proof-of-purchase. A valid proof-of-purchase is a
receipt specifying item, date purchased, and cost of item. A giI receipt showing item and date
of purchase is an acceptable proof-of-purchase. Product is intended for household use only.
Any commercial use voids the warranty.
This warranty covers the original retail purchaser or giI recipient. During the applicable
warranty period within normal household use, we will repair or replace, at our discreKon, any
part which proves defecKve, or replace unit with a comparable model. Shipping and handling
costs are not included for warranty replacements and are the responsibility of the customer.
To obtain service under the terms of this warranty, call our customer care department at
312-526-3760 (Monday- Friday 10am-6pm CST), or send an email to
[email protected]. Please provide the model number listed on the boWom of this
page when contacKng us.
THIS LIMITED WARRANTY COVERS UNITS PURCHASED AND USED WITHIN THE UNITED
STATES AND DOES NOT COVER:
• Ordinary wear and tear including scratches, dents or stains.
• Heat discoloraKon, minor imperfecKons and slight color variaKons in the
ceramic coaKng, metals or glass.
• Damage caused by extreme temperatures changes such as pre-heaKng cookware
empty, le^ng liquids boil dry or immersing a hot pot or lid into cold water.
• Improper cleaning methods causing scratches.
• Damages in transit.
• Defects other than manufacturing defects.
• Damages from misuse, abuse, accident, alteraKon, lack of proper care and
maintenance.
• Damage from service by other than authorized dealer or service center.
• Shipping and handling costs.
• This warranty gives you special legal rights and you may also have other rights to
which you are enKtled which may vary from state to state.
Manufacturer does not assume responsibility for loss or damage for return shipment.
We recommend that you keep your original packaging should you require repair service.
Before returning product please contact our customer care department for return
authorizaKon. When returning product for repair please include your full name, return
address, and dayKme phone number. Also include a brief descripKon of the problem you are
experiencing and a copy of your sales receipt or other proof of purchase in order to validate
warranty status.
Model DB1S4MP
