3
CLEANING
To clean unit, first turn off controls on unit and unplug the unit from power source. To
clean glass display panel, remove dust with clean dry cloth. Remove finger prints and
other marks clean glass with clean damp cloth. Do not use abrasive cleaners or spray
liquids on glass display panel surface. Metal and metal painted parts should be cleaned
with damp cloth. Do not use abrasive cleaners or spray liquids on these surfaces.
STORAGE
When the heater is not in use, the heater shall be stored in dry location and away from
possible damage. The power cord shall be routed properly and avoid from contacting hot/
sharp objects.
WARRANTY
Every oscillating fireplace heater is tested before it leaves the factory and it is
guaranteed for one year. If the unit should fail to operate correctly within one year
from the date of purchase, please go to our website www.qualitycraft.com and click on
customer support. We will, at our discretion, either repair or replace the unit. It will have
to be returned to us freight prepaid and we will return the repaired or replaced unit to you
freight prepaid. The company’s sole obligation is to repair or replace the unit.
warranty claiM prOceDUre
If a claimable defect occurs, please fill out a claim form through our website at
www.qualitycraft.com and click on customer support.
Before you make your claim, please make sure you have:
1. The description of the oscillating fireplace heater
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner
Claims must be filled out in writing and returned within six (6) months of appearance
of defect. Failure to comply with this stipulation will make the warranty null and
void. We reserve the right to a thirty-day (30) delay following receipt of claim in
which to inspect the product. We assume no responsibility for labor costs, removing/
replacing a previously installed product, transportation, or return of a product.
Imported by
quality craft
Laval, Quebec, Canada H7C 0A5
1-800-459-4409
(Monday to Friday, 8:30am to 5:00pm, EST)
www.qualitycraft.com
Made in China
