6
Error detection
Before you contact our service center, please check the following:
Guarantee:
This product is guaranteed for a period of one year from the date of purchase. During this period
we will remedy all defects free of charge, which can be demonstrably attributed to material or
manufacturing defects, by repair or exchange.
This guarantee is only valid if the appliance has been used in accordance with the instructions
and provided that it has not been modified, repaired or interfered with, by any unauthorized
person, or damaged through misuse.
Problem
Possible reason
Advice
Motor does not start
-Power cord not firmly plugged into outlet
-Outlet damaged
-Cleaner not switched on
-Plug unit firmly
-Check the Outlet
-Switch on the appliance
Suction power is
weaker
-Unit clogged
-Dust filter needs cleaning
-Dust container not in position
-Filter blocked
-Remove the blockage
-Clean the dust filter
-Attach the dust container again to the cleaner
-Clean the filter
