14
Problem
Possible Cause
Remedy
Appliance not cold enough
(See “Adjusting the tempera-
ture" on page 10)
•
Control set too warm
•
Content temperature not stabilized.
•
Excessive usage or prolonged drawer
openings.
•
Airflow to front grille blocked.
•
Drawer gasket not sealing properly.
•
Adjust temperature colder. Allow 24
hours for temperature to stabilize.
•
Allow temperature to stabilize for at
least 24 hours.
•
Airflow must not be obstructed to front
grille. See “clearances” on page 4.
•
Adjust or replace drawer gasket.
Appliance too cold
(See “Adjusting the Tempera-
ture” on page 10)
•
Control set too cold
•
Drawer gasket not sealing properly.
•
Adjust temperature warmer.
Allow 24 hours for temperature to stabilize.
•
Adjust or replace drawer gasket.
No interior light.
•
Failed LED light assembly or light switch. •
Contact a qualified service technician.
Light will not go out when
drawer is closed
•
Drawer not activating light switch.
•
Failed light switch
•
Appliance not level, level appliance,
(See page 4, “leveling legs”)
•
Contact a qualified service technician.
Noise or Vibration
•
Appliance not level
•
Fan hitting tube obstruction.
•
Level appliance, see “Leveling Legs” on
page 4.
•
Contact a qualified service technician.
Appliance will not run.
•
Appliance turned off
•
Power cord not plugged in.
•
No power at outlet.
•
Turn appliance on. See “Starting your
appliance” on page 10.
•
Plug in power cord.
•
Check house circuit.
• Never attempt to repair or perform maintenance on
the appliance until the main electrical power has been
disconnected. Turning the appliance control "OFF"
does not remove electrical power from the units wiring.
• Replace all parts and panels before operating.
!
WARNING
Electrocution Hazard
Before You Call for Service
If the appliance appears to be malfunctioning, read through
this manual first. If the problem persists, check the trouble-
shooting guide below. Locate the problem in the guide and
refer to the cause and its remedy before calling for service.
The problem may be something very simple that can be
solved without a service call. However, it may be required
to contact your dealer or a qualified service technician.
TROUBLESHOOTING AND WARRANTY
Limited Warranty
When you purchase any new DCS Refrigeration Product,
you automatically receive a One Year Limited Warranty
covering parts and labor for servicing within the 48 main-
land United States, Hawaii, Washington, D.C. and Canada.
In Alaska the Limited Warranty is the same except that you
must pay to ship the Product to the service shop or for the
service technician’s travel to your home. Products for use in
Canada must be purchased through the authorized Cana-
dian distribution channel to ensure regulatory compliance.
You receive an additional Four Year Limited Warranty (for
a total of Five Years) covering parts for the sealed refrig-
eration system (compressor, evaporator, condenser, filter
dryer, and connecting tubing) within the 48 mainland United
States, Hawaii, Washington, D.C. and Canada. In Alaska
the Limited Warranty for the sealed refrigeration system is
the same except that you must pay to ship the Product to
the service shop or the service technician’s travel to your home.
Fisher & Paykel Undertakes to:
Repair without cost to the owner either for material or labor
any part of the Product, the serial number of which appears
on the Product, which is found to be defective. In Alaska,
you must pay to ship the Product to the service shop or for
the service technician’s travel to your home.
If we are unable to repair a defective part of the Product af-
ter a reasonable number of attempts, at our option we may
replace the part or the Product, or we may provide you a
full refund of the purchase price of the Product (not includ-
ing installation or other charges).
This warranty extends to the original purchaser and any
succeeding owner of the Product for products purchased
for ordinary single-family home use.
All service under this Limited Warranty shall be provided
by Fisher & Paykel Appliances Inc. or its Authorized DCS
Service Agent during normal business hours.
15
WARRANTY
Limited Warranty
How Long Does this Limited Warranty Last?
Our liability under this Limited Warranty expires One Year from
the date of purchase of the Product by the first consumer.
Our liability for repair of defects in any sealed refrigeration
system (compressor, evaporator, condenser, filter dryer,
and connecting tubing) extends an additional Four Years,
for a total of Five Years from the date of purchase of the
Product by the first consumer.
Our liability under any implied warranties, including the
implied warranty of merchantability (an unwritten warranty
that the Product is fit for ordinary use) also expires One
Year (or such longer period as required by applicable law)
from the date of purchase of the Product by the first con-
sumer. Some states do not allow limitations on how long
an implied warranty lasts, so this limit on implied warran-
ties may not apply to you.
This Warranty Does Not Cover
Service calls that are not related to any de-
fect in the Product. The cost of a service call
will be charged if the problem is not found to
be a defect of the Product. For example:
1. Correct faulty installation of the Product.
2. Instruct you how to use the Product.
3. Replace house fuses, reset circuit breakers, correct
house wiring or plumbing, or replace light bulbs.
4. Correct fault(s) caused by the user.
5. Change the set-up of the Product.
6. Unauthorized modifications of the Product.
7. Noise and vibration that is considered normal e.g.
drain sounds, regeneration noises and user warning
beeps.
8. Correcting damage caused by pests e.g. rats, cock-
roaches etc.
9. Used in commercial applications.
Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s Use and Care
Guide.
Defects to the Product caused by accident,
neglect, misuses, fire, flood or Act of God.
The cost of repairs carried out by non-autho-
rized repairers or the cost of correcting such
unauthorized repairs.
Travel Fees and associated charges incurred
when the product is installed in a location
with limited or restricted access.(i.e. airplane
flights, ferry charges, isolated geographic
areas).
A.
B.
C.
D.
E.
F.
Normal recommended maintenance as set
forth in the Product’s Use and Care Guide.
If you have an installation problem contact
your dealer or installer. You are responsible
for providing adequate electrical, exhausting
and other connection facilities.
We are not responsible for consequential
or incidental damages (the cost of repairing
or replacing other property damaged if the
Product is defective or any of your expenses
caused if the Product is defective). Some
states do not allow the exclusion or limitation
of incidental or consequential damages, so
the above limitation or exclusion may not ap-
ply to you.
How to get service
Please read this Use and Care Guide. If you then have any
questions about operating the Product, need the name of
your local DCS Authorized Service Agent, or believe the
Product is defective and wish service under this Limited
Warranty, please contact your dealer or call us at:
TOLL FREE 1-888-936-7872 or contact us through our web
site: www.dcsappliances.com
You may be required to provide reasonable proof of the
date of purchase of the Product before the Product will be
serviced under this Limited Warranty.
Commercial use
This warranty applies to appliances used in residential ap-
plications; it does not cover their use in commercial situa-
tions.
No other warranties
This Limited Warranty is the complete and exclusive agree-
ment between you and Fisher & Paykel Appliances Inc. re-
garding any defect in the Product. None of our employees
(or our Authorized Service Agents) are authorized to make
any addition or modification to this Limited Warranty.
Warrantor: Fisher & Paykel Appliances, Inc.
If you need further help concerning this Limited Warranty,
please call us at the above number, or write to:
Fisher & Paykel and DCS
Appliances Inc
695 Town Centre Drive, Suite #180 Costa Mesa
CA 92626-1902
USA
This Limited Warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Fisher & Paykel Appliances Inc. is a leading manufacturer
of premium quality cooking and specialty appliances under
the Fisher & Paykel and DCS brands.
