DBTEL Incorporated
DB-6568 Service Manual Level 1 ~ 3
2003.11.13
DBTEL Copyright Reserved
Page 28 of 66
5. DB6568 Repair and Test Steps
5.1
Basic Knowledge for Handset Maintenance/Repair
This Chapter introduces the frequently encountered handset defects, possible cause and
recommended solution.
5.1.1 Classification of Possible Cause
一
.
Menu Setting Issue
:
Failure operation due to menu setting is not defined as malfunction. For example: no
response for incoming call, it is probably the call divert has been set; failed to make a phone
call, probably setting of call barring; no audio tone in calling, probably setting of low audio
volume. These mostly happened to fresh users, therefore service/repair technician are
required to be familiar with the operation of any kind of GSM handset.
二
.
Operational Issue
:
Improper operating or adjustment would normally be the cause of defects.
The frequently encountered malfunctions are as below:
1.
Mechanical damage
: Broken or deformation of handset components and IC pin that
caused by violent usage or misusage, such as antenna deflection or broken, housing
broken caused by dropping, failure operation caused by dropping into water, LCD lens
cracking, … etc.
2.
Improper usage
: Some instances listed following: Keyboard being worn out that
caused by finger nail during operation; damage to internal charging circuit that caused by
using non-manufacturer approved charger; incorrectly setting of handset menu causes
some of the functions failed to function properly; SIM card self locked due to the attempt to
deactivate SIM card blocked after entering wrong PIN number in 3 succession times.
3. Improper maintain
: Mobile phone is a high tech precision product. It should be stored or
used under dry and moderate temperature environment.
三
. Quality Issue
:
Handset that is not released by authorized retailer will be experiencing unexpected quality
due to the reassembly or re-equipment with none QC components or parts. Some of the
digital handsets will not function properly as it does not comply with GSM system.
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