6
CARE AND CLEANING
To maintain the product and to avoid possible damage:
●
Clean as and when required. Regular cleaning prevents scale buildup and water spotting.
●
To clean, flush with clean water and dry with a soft cloth.
●
To remove scale or water spots, only use cleaners made specifically for that purpose. Apply cleaners to cleaning cloths, pads, or
sponges first; do not apply directly onto the product.
●
Do not allow any cleaning product to remain on your faucet for longer than necessary.
●
Do not use any abrasive cleaning products, such as scrubbing detergent, polisher, sand-cloth, paper tissue, or scrapper.
●
Do not use detergents or soaps that contain acid or that are undissolvable.
●
Take the aerator off and clean it when necessary.
●
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
WARRANTY
All Dawn products have been manufactured and tested to the highest quality standards by Dawn Kitchen & Bath Products, Inc.
(“Dawn”). This warranty is limited to Dawn products purchased and installed in the United States. Dawn Kitchen & Bath Products,
Inc. warrants its products to be free from manufacturing defects in material and workmanship during normal residential use for as
long as the original consumer purchaser owns his or her home. This warranty only extends to the original consumer purchaser and
this warranty is non-transferable. If any defect is found in normal residential use, Dawn Kitchen & Bath Products, Inc. will, at its
election, repair, provide a replacement part of product, or make appropriate adjustment at no charge (excluding labor charges and
other incidental or consequential costs). Damage to a product caused by accident, misuse, or abuse is NOT covered by this war-
ranty. Improper care and cleaning will void the warranty. If Dawn is unable to provide a replacement and repair cannot be made,
Dawn may elect to refund the purchase price to the original consumer purchaser in exchange for the return of the product.
(
IMPORTANT
: The original consumer purchaser should be responsible for inspecting products upon receipt. Any defective product
should be reported immediately and should NOT
be installed.)
THIS WARRANTY DOES NOT COVER, AND DAWN DISCALIMS ANY LIABILITY FOR:
●
Conditions or damage NOT resulting from defects in material or workmanship.
●
Conditions or damage resulting from
①
normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration, or
②
the use of abrasive cleaning products or the use of the product in any manner contrary to the product instructions, or
③
conditions in the home such as excessive water pressure or corrosion.
●
Labor, shipping, or other costs for the disconnection, reinstallation, or return of the product for warranty service, or costs for
installation or reinstallation of the product.
●
Parts, accessories, connected materials, or related products not manufactured by Dawn.
Dawn reserves the right to inspect any Dawn product reported to be defective prior to any repair or replacement. Repair and re-
placement costs EXCLUDE shipping, labor, and consequential expenses.
To request warranty service, please contact Dawn Cus-
tomer Service at toll-free 1-877-Dawn-USA.
NOTE
: Proof of purchase (original sales receipt) and description of problem must be
provided with all warranty claims.
RETURN POLICY
You may only return new, uninstalled, or unused items sold and fulfilled by Dawn Kitchen & Bath Products, Inc. for a full refund
within 30 days of delivery. Items must be returned in its original package. Returns of used items or returns after 30 days of delivery
may be accepted with a 15% restocking fee. Dawn will pay for return shipping costs only if the return is a result of our fault. If you
receive a faulty product and need to exchange it for the same product, please contact our customer service via phone, fax, or e-
mail to request a replacement. If you would like to exchange a product for a different one, please first return the original product
to our location at 27688 Industrial Blvd., Hayward, CA 94545 and then place a new order.
PARTIAL REFUNDS MAY BE GIVEN TO:
●
Most of the items that are returned after 30 days of delivery
●
Any item not returned in the condition it was delivered
●
Any item that has obvious signs of use
●
A 15% restocking fee will apply to all used items or items returned after 30 days of delivery.
ASKING FOR ASSISTANCE
Dawn Customer Service Department
27688 Industrial Blvd., Hayward, CA 94545
Toll-Free: 877-DAWN-USA (877-329-6872)
E-mail: [email protected] Web: www.dawnusa.net
© 2014 Dawn Kitchen & Bath Products, Inc.
