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* A Quick Reference Guide is included with the product when purchased new, for detailed instructions please visit daveywater.com, 

scan the QR code on the Quick Reference Guide / Davey product label (if applicable) or contact your local Davey Office.

® Davey is a trademark of Davey Water Products Pty Ltd.  © Davey Water Products Pty Ltd 2020.

Davey Water Products Pty Ltd

Member of the GUD Group

ABN 18 066 327 517

NORTH AMERICA
Ph: 1-877-885-0585

Email: [email protected]

AUSTRALIA
Head Offi

  ce

6 Lakeview Drive,

Scoresby, Australia 3179

Ph: 

1300 232 839

Fax: 

1300 369 119

Email: [email protected]

daveywater.com

NEW ZEALAND
7 Rockridge Avenue,

Penrose, Auckland 1061

Ph: 

0800 654 333

Fax: 

0800 654 334

Email: [email protected]

EUROPE
ZAC des Gaulnes

355 Avenue Henri Schneider

69330 Meyzieu, France

Ph: 

+33 (0) 4 72 13 95 07

Fax: 

+33 (0) 4 72 33 64 57

Email: [email protected]

MIDDLE EAST
Ph: 

+971 50 6368764

Fax: 

+971 6 5730472

Email: [email protected]

P/N 48095-13

Davey Warranty

Davey Water Products Pty Ltd (Davey) warrants all products 

sold will be (under normal use and service) free of defects in 

material and workmanship for a minimum period of one (1) 

year from the date of original purchase by the customer as 

marked on the invoice, for specific warranty periods for all 

Davey products visit daveywater.com.
This warranty does not cover normal wear and tear or apply 

to a product that has:

•  been subject to misuse, neglect, negligence, damage or 

accident

•  been used, operated or maintained other than in 

accordance with Davey’s instructions

•  not been installed in accordance with the Installation 

Instructions or by suitably qualified personnel 

•  been modified or altered from original specifications or 

in any way not approved by Davey

•  had repairs attempted or made by other than Davey or 

its authorised dealers

•  been subject to abnormal conditions such as incorrect 

voltage supply, lightning or high voltage spikes, or 

damages from electrolytic action, cavitation, sand, 

corrosive, saline or abrasive liquids,

The Davey warranty does not cover replacement of 

any product consumables or defects in products and 

components that have been supplied to Davey by third 

parties (however Davey will provide reasonable assistance to 

obtain the benefit of any third-party warranty).
To make a warranty claim:

•  If the product is suspected of being defective, stop 

using it and contact the original place of purchase. 

Alternatively, phone Davey Customer Service or send a 

letter to Davey as per the contact details below

•  Provide evidence or proof of date of original purchase

•  If requested, return the product and/or provide further 

information with respect to the claim. Returning the 

product to the place of purchase is at your cost and is 

your responsibility.

•  The warranty claim will be assessed by Davey on the 

basis of their product knowledge and reasonable 

judgement and will be accepted if:

o a relevant defect is found

o the warranty claim is made during the relevant 

warranty period; and

o none of the excluded conditions listed above apply

•  The customer will be notified of the warranty decision 

in writing and if found to be invalid the customer must 

organise collection of the product at their expense or 

authorise its disposal.

If the claim is found to be valid Davey will, at its option, repair 

or replace the product free of charge.
The Davey warranty is in addition to rights provided by 

local consumer law. You are entitled to a replacement or 

refund for a major failure and compensation for any other 

reasonably foreseeable loss or damage. You are also entitled 

to have the goods repaired or replaced if the goods fail to be 

of acceptable quality and the failure does not amount to a 

major failure.
For any internet connected products the consumer is 

responsible for ensuring a stable internet connection. In 

the event of a network failure the consumer will need to 

address the concern with the service provider. Use of an App 

is not a substitute for the User’s own vigilance in ensuring 

the product is working to expectation. Use of a Smart 

Product App is at the User’s own risk. To the fullest extent 

permitted by law Davey disclaims any warranties regarding 

the accuracy, completeness or reliability of App data. Davey 

is not responsible for any direct or indirect loss, damage 

or costs to the User arising from its reliance on internet 

connectivity. The User indemnifies Davey against any claims 

or legal actions from them or others relying on internet 

connectivity or App data may bring in this regard.
Products presented for repair may be replaced by 

refurbished products of the same type rather than being 

repaired.  Refurbished parts may be used to repair the 

products. The repair of your products may result in the loss 

of any user-generated data. Please ensure that you have 

made a copy of any data saved on your products.
To the fullest extent permitted by law or statute, Davey shall 

not be liable for any loss of profits or any consequential, 

indirect or special loss, damage or injury of any kind 

whatsoever arising directly or indirectly from Davey 

products. This limitation does not apply to any liability of 

Davey for failure to comply with a consumer guarantee 

applicable to your Davey product under local laws and does 

not affect any rights or remedies that may be available to 

you under local laws.
For a complete list of Davey Dealers visit our website 

(daveywater.com) or call:

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