8
Trouble Shooting
If the pump runs but there is no water flow or water flow is reduced, the following
condition may apply:
1. The filter requires backwashing or it is blocked. Refer to the relevant section in the Filter
Manual.
2. The pump is not primed. Re-prime as per instruction in ‘Starting the pump’
3. There are air leaks in the suction piping. Check all piping and eliminate leaks, also check
for a loose strainer basket lid. Air bubbles in the water flowing back to the pool would
indicate a leak in the suction to the pump allowing air to enter the pipework.
4. A leaking pump shaft seal may also prevent operating. Evidence of this would be water
on the ground under the pump.
5. The pump is not able to get water from the pool. Check that the valves to the pump are
fully open and that the pool water level is halfway up to the skimmer box.
6. Blockage in the piping or pump. Remove the strainer basket and check for any blockage
to the pump impeller entry. Check the skimmer box for blockage.
If the pump does not operate, the following conditions may apply:
1. The power is not connected. For 240 volt only, check the power point by plugging in a
portable appliance to ensure power is available. Also check fuses and the main power
supply switch
2. Automatic overload is tripped following an overheating period. The pump has an in-built
thermal overload which will re-set after the motor has cooled. Determine the cause of the
overload tripping and rectify.
3. Blockage is preventing the pump from rotating.
4. Motor is burnt out – burning smell is evident. Replacement is required.
If you are unable to resolve any installation or operation difficulties with your Davey SureFlo
pool pump, contact the supplier from whom the pump was purchased or you’re nearest
Authorised Davey Pool Equipment Service Centre. If any further assistance is required,
contact the Davey Customer Service Centre at the address indicated in this manual.
