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The product warranty period begins on the purchase date. If the
purchase date is unknown, the product warranty period begins on
the thirtieth day after shipment from a Datavideo office.
All non-Datavideo manufactured products (product without
Datavideo logo) have only one year warranty from the date of
purchase.
Damage caused by accident, misuse, unauthorized repairs, sand,
grit or water is not covered under warranty.
Viruses and malware infections on the computer systems are not
covered under warranty.
Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems,
are not covered under warranty.
All mail or transportation costs including insurance are at the
expense of the owner.
All other claims of any nature are not covered.
All accessories including headphones, cables, and batteries are
not covered under warranty.
Warranty only valid in the country or region of purchase.
Your statutory rights are not affected.
Three Year Warranty
All Datavideo products purchased after July
1st, 2017 are qualified for a free two years
extension to the standard warranty,
providing the product is registered with
Datavideo within 30 days of purchase.
Certain parts with limited lifetime expectancy such as LCD panels,
DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb
Drive, Lighting, Camera module, PCIe Card are covered for 1 year.
The three-year warranty must be registered on Datavideo's
official website or with your local Datavideo office or one of its
authorized distributors within 30 days of purchase.
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