120 10503-201 PRELIMINARY
T-96S Technical Manual
2
1.6 Catalog
Numbers
A T-96H may be identified from its catalog
number.
CATALOG NUMBERS
Format is TH[radio][band][channel spacing]0
radio
22
VHF
12
UHF
92
900
band
(frequencies in MHz)
1
380 - 403
2
403 - 419
3
419 - 435
4
132 – 150
435 - 451
5
150 – 174
450 - 470
928 - 960
6
464 - 480
7
480 - 496
8
496 - 512
channel spacing (
frequencies in MHz
)
1
15.0
12.5
12.5
3
30.0
25.0
25.0
For example, a TH12530 is a UHF, 450-470 MHz unit with
25 kHz channel spacing.
1.7 Factory
Technical
Support
The Technical Support departments of
DATARADIO
and Johnson Data Telemetry
(JDT) provide customer assistance on tech-
nical problems and serve as an interface
with factory repair facilities. They can be
reached in the following ways:
DATARADIO Inc.
5500 Royalmount Ave, suite 200
Town of Mount Royal
Quebec, Canada H4P 1H7
Technical support hours: Monday to Friday
9:00 AM to 5:00 PM, Eastern Time,.
phone: +1 514 737-0020
fax:
+1 514 737-7883
Email address:
Johnson Data Telemetry Corp.
Customer Service Department
299 Johnson Avenue, P.O. Box 1733
Waseca, MN 56093-0833
Technical support hours: Monday to Friday
9:00 AM to 5:00 PM, Central Time,.
phone: 800 992-7774 and
+1 507 835-6911
fax:
507 835-6969
Email address:
1.8 Product
Warranty
Warranty information may be obtained by
contacting your sales representative.
1.9 Replacement
Parts
This product is normally not field service-
able, except by the replacement of complete
units. Specialized equipment and training is
required to repair logic boards and radio
modules.
Contact Technical Support for service in-
formation before returning equipment. A
Technical Support representative may sug-
gest a solution eliminating the need to return
equipment.
1.9.1 Factory Repair
When returning equipment for repair, you
must request an RMA (Returned Material
Authorization) number. The Tech Support
representative will ask you several questions
to clearly identify the problem. Please give
the representative the name of a contact per-
son who is familiar with the problem,
should questions arise during servicing of
the unit.
Customers are responsible for shipping
charges for returned units. Units in warranty
will be repaired free of charge unless there
is evidence of abuse or damage beyond the
terms of the warranty. Units out of warranty
will be subject to service charges. Informa-
tion about these charges is available from
Technical Support.