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STAR 

H

 GATE™ 

 

5 TROUBLESHOOTING 

 

PROBLEMS CAUSES 

REMEDY 

STARGATE™ is not 
powered. 

Supply STARGATE™. 

The connecting cable is 
broken or it is not correctly 
connected. 

Check the cable is in 
good condition and 
connected correctly. 

During configuration a 
wrong communication 
interface has been 
selected. 

Set the communication 
interface correctly. 

A wrong address has been 
configured. 

Set the address correctly. 

The RS232/485 converter 
is not powered in the  
RS485 network. 

Supply the RS232/485 
converter. 

The RS232/485 converter 
communication parameters 
are incorrect.  

Set the communication 
parameters correctly 
(refer to the converter 
manual). 

The STARGATE™ base 
station cannot 
communicate with the PC. 

The RS485 network has 
not been terminated. 

Insert the network 
terminator. 

A wrong address has been 
configured. 

Set the address correctly. 

The software running on 
the PC does not work. 

Start the software running 
on the PC. 

The RF communication 
between an RF device 
and STARGATE™ is not 
possible. 

The device is out of the 
coverage area. 

Position the RF device 
closer to STARGATE™. 

28 

 

 

Содержание STARGATE

Страница 1: ... 822000381 Rev B 08 07 www mobile datalogic com Datalogic Mobile S r l Via S Vitalino 13 40012 Lippo di Calderara di Reno Bologna Italy Telephone 39 051 3147011 Fax 39 051 3147561 World wide Sales Network available from www mobile datalogic com contacts ...

Страница 2: ... 822000381 Rev B 08 07 www mobile datalogic com Datalogic Mobile S r l Via S Vitalino 13 40012 Lippo di Calderara di Reno Bologna Italy Telephone 39 051 3147011 Fax 39 051 3147561 World wide Sales Network available from www mobile datalogic com contacts ...

Страница 3: ...ovements without prior notification Datalogic shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the use of this material Product names mentioned herein are for identification purposes only and may be trademarks and or registered trademarks of their respective companies Datalogic S p A 2001 2007 ...

Страница 4: ... 4 2 INSTALLATION 5 2 1 Positioning STARGATE 5 2 1 1 Desktop Use 5 2 1 2 Wall Mounting 6 3 CONNECTIONS 8 3 1 RS232 Connection 8 3 2 RS485 Connection Using F904 N 9 3 3 RS485 Connection Using STAR box 14 4 CONFIGURING AND TESTING STAR SYSTEM 16 4 1 STAR System Overview 16 4 2 Loading a SW Application onto an RF Terminal 20 4 3 RS232 Layout 22 4 4 RS485 Layout 23 4 5 Notes for the Programmer 26 5 TR...

Страница 5: ...nterprise rtte spectr htm FRANÇAIS Contactez l autorité compétente en la gestion des appareils à radio fréquence de votre pays pour vérifier la nécessité du permis d usage Pour tout renseignement vous pouvez vous adresser au site web http europa eu int comm enterprise rtte spectr htm DEUTSCH Um die Notwendigkeit der Verwendungslizenz zu prüfen wenden Sie sich an die Behörde die auf der Radiofreque...

Страница 6: ...ul interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the r...

Страница 7: ...com Information for the user in accordance with the European Commission Directive 2002 96 EC At the end of its useful life the product marked with the crossed out wheeled wastebin must be disposed of separately from urban waste Disposing of the product according to this Directive avoids potentially negative consequences to the environment and human health which otherwise could be caused by incorre...

Страница 8: ...e y la salud derivadas de una eliminación inadecuada recuperar los materiales obteniendo así un ahorro importante de energía y recursos Para obtener una información más detallada sobre la eliminación por favor póngase en contacto con el proveedor donde lo compró o consultar la sección dedicada en el Web site www mobile datalogic com Benutzerinformation bezüglich Richtlinie 2002 96 EC der europäisc...

Страница 9: ...GENERAL VIEW A B C D E F Figure 1 STARGATE Key A Antenna B LED C Power supply connector D Reset downloading mode button E RS232 connector F RS485 connectors viii ...

Страница 10: ...e roaming capability of the STARGATE RF base station network This unique feature allows the operators to move in total freedom from office to office or through different departments buildings always being connected to the host application STAR System automatically links all the RF devices and their own host applications providing a real time fast reliable and cost effective wireless connection bet...

Страница 11: ...t transmitting The media access protocol used to manage the shared RF channel is called Carrier Sense Multiple Access Collision Avoidance CSMA CA Once the RF devices have tried to send data to STARGATE simultaneously the system enables a transmission delay allowing both of them to communicate with the base station The Datalogic CSMA CA protocol manages the data transmission between STARGATE and th...

Страница 12: ... for service Any damage due to inappropriate packaging is not covered by the warranty 1 3 STATUS INDICATOR LED STARGATE is equipped with a LED indicating its status Behaviour LED Normal Functioning Firmware Downloading Green It is on when the device works correctly It blinks each time a data packet is sent to the PC It is on if the downloading procedure has occurred correctly Red It may blink duri...

Страница 13: ...load the firmware update through the dedicated software running on the PC If the downloading occurs successfully the program will be launched directly by the system CAUTION By pressing the Reset button for 2 5 seconds the base station current configuration will be deleted 1 5 DATA BACKUP A backup of the data saved to STARGATE RAM memory is available in case of power going down STARGATE maintains t...

Страница 14: ...perates at temperatures between 20 4 and 50 C 122 F with humidity at less than 90 no condensation 4 to obtain the best reception transmission performance mount the STARGATE base station away from large metal structures which could absorb or reflect Radio Frequency STARGATE can be mounted for desktop usage or it can be fixed to a wall 2 1 1 Desktop Use For desktop use STARGATE is already correctly ...

Страница 15: ...plate on the STARGATE bottom surface by means of the four screws Then slide the wall mounting base along the fixing plate and fix it through the set screw Do not screw it too tight in order to allow the wall mounting base to slide out Screws Fixing plate Figure 2 Fixing Plate on STARGATE Base 6 ...

Страница 16: ...plate as a pattern mark the wall where you desire to mount STARGATE 2 Drill two appropriate size holes 3 Insert the threaded dowels into the holes 4 Position the plate on the wall and affix it by means of the two screws 5 Insert STARGATE as shown in Figure 3 by sliding the fixing plate along the guide on the mounting base 6 Fix it by means of the set screw if necessary 7 ...

Страница 17: ... between the PC and STARGATE is 15 m it is possible to connect it to a PC through an RS232 interface default connection The hardware system is composed by a PC one STARGATE a serial cable a power supply connected to the base station and a given number of RF devices Figure 4 RS232 Connection The following cables and power supplies are listed with their order number A 94A054270 6 m serial cable 90AC...

Страница 18: ...ions can be chained together in an RS485 network or a single STARGATE having a distance 15 m from the PC can be connected The first base station is connected to the PC through an F904 N RS232 485 converter set to the following default parameter values see the F904 N relevant manual for details baud rate 38400 bps data bits 8 parity none The power can be either individually supplied to each STARGAT...

Страница 19: ...eir order number A 94A054000 2 m serial cable B 94ACC4470 F904 N RS232 RS485 converter C 94ACC4050 power supply 110 V USA 94ACC4060 power supply 240 V UK 94ACC4070 power supply 220 V EURO 94ACC4500 power supply 240 V Australia D Custom cable see Figure 9 E Custom cable see Figure 10 and Figure 11 10 ...

Страница 20: ...ics 2 twisted pair AWG 24 wire Impedance 120 Ω Propagation velocity 66 Capacitance between two connectors 49 pF m Conductor resistance 0 8 Ω m Maximum length 1200 m Pinout The custom cables to be used in the RS485 connection have two RJ45 connectors see Figure 5 The cable connecting the first base station to the RS232 RS485 converter has the following pinout 6 7 RJ45 2 1 RJ45 CONVERTER side STARGA...

Страница 21: ... another by means of a single power supply the custom cable pinout is the following 8 5 2 RJ45 8 5 2 RJ45 1 1 Twisted pair RS 485 bus Twisted pair Power supply VDC VDC RS485 RS485 Figure 11 System with Power Propagation The power supply should be positioned in the middle of the network for a better functioning The total number of devices which can be connected to a single power supply depends on t...

Страница 22: ...terminated by positioning a jumper in the RS232 485 converter see the relevant manual and in the last STARGATE on the network To position the jumper proceed as follows CAUTION If working with a STARGATE USA model skip step 1 and step 6 since the antenna is fixed and not removable 1 remove the STARGATE antenna by unscrewing it counter clockwise 2 unscrew the four cover screws on the base 3 detach t...

Страница 23: ... default parameter values see the STAR Box relevant manual for details baud rate 38400 bps data bits 8 parity none Figure 14 RS485 Connection The cables and STAR Box are listed with their order number A 94A054000 2 m serial cable refer to STAR Box manual for jumper settings 94A054270 6 m serial cable refer to STAR Box manual for jumper settings B 94ACC1190 Active STAR Box Converter C Custom cable ...

Страница 24: ...ly terminated by positioning a jumper in both the last STAR Box device and the first STAR Box device on the network bus and NOT inside STARGATE Refer to the STAR Box relevant manual to get further information about connections system wiring and bus termination 15 ...

Страница 25: ... to assign the address to the base stations then when starting up the RF protocol on an RF device you must specify three other addresses 1 RF device address 2 address of the first base station with which to communicate 3 address of the last base station with which to communicate The address range for RF devices is from 0 to 1999 while the address setup mode depends on the device type see the relev...

Страница 26: ...lowing an increasing order This procedure requires the base stations involved in the roaming of an RF device to have adjacent addresses Using a wrong base address range in the RF device configuration could lead to a useless increase of the latency time As explained before for each RF device you can specify the set of bases it can communicate with This can be used to define subsets of the base stat...

Страница 27: ... of RF devices see Figure 15 Figure 15 Separate STAR System s with Overlapping Coverage Areas The same care must be taken if a STARGATE RF base station s and the RF devices are placed near one or more point to point cordless systems Neither the RF devices nor the point to point and STARGATE RF base stations must share the same address Figure 16 STAR System and Other RF Networks Having Overlapping ...

Страница 28: ...STARGATE RF base stations connected to 1 host PC via RS485 and 10 RF devices exchanging data with that host a correct set of addresses could be point to point base stations RF devices 10 10 11 11 12 12 13 13 network STARGATE RF base stations cannot be in range 10 13 100 101 102 103 RF devices cannot be in range 10 13 50 51 52 53 54 55 56 57 58 59 19 ...

Страница 29: ...w 4 The following message is displayed BOOTSTRAP LOADER vxxx WaitDownload 5 Run the STAR Link_FXXXExample bat command positioned in the STAR Link installation directory ex C ProgramFiles Datalogic STAR Link Examples Demo by choosing one of the following procedures a Click on the Windows Start button and choose the Run option then write the complete path of the bat file in the appearing Edit box b ...

Страница 30: ...o Set Press F4 and set the following parameters Addr ID address for RF terminal in the range 0 1999 F Sta ID address for the first STARGATE to send data to in the range 0 1999 L Sta ID address for the last STARGATE to send data to in the range 0 1999 Act Dev Number of devices simultaneously active in the RF network range 1 2000 CAUTION If the data is sent to one STARGATE only the F Sta and L Sta a...

Страница 31: ...box 3 Select the Base stations option from the Settings menu the RF Base stations dialog box appears 4 Digit 2000 in the Edit box positioned in the right upper part of the dialog box and click on the Add button The address will then be displayed in the list on the left 5 Select the 2000 address number from the list and click on the Config button A window showing the STARGATE configuration paramete...

Страница 32: ...ATE Now the program is ready to display the data packets sent to the base stations in the application window 4 4 RS485 LAYOUT This procedure is intended to be a step by step guide explaining how to configure an RS485 network composed of N number of STARGATE RF Base Stations This procedure assumes the STARGATE RF Base Stations have a factory default address If working with base stations previously ...

Страница 33: ... power them 11 For each STARGATE digit 2000 in the Edit box positioned in the right upper part of the dialog box and click on the Add button The address will then be displayed in the list on the left 12 For each STARGATE select the 2000 address number from the list and click on the Config button A window showing the STARGATE configuration parameters will appear 13 Double click on the Address param...

Страница 34: ...se addresses must follow the order M and M N 1 or a subset To make Visual Basic answer to a device sending data in 2 way mode it is necessary that the device belongs to the list of the network devices Before starting the polling procedure register the device address by selecting the Devices option from the Settings menu and adding the new address to the list 21 Save the current network configurati...

Страница 35: ...c application the higher the number of packets per second for an RF device the lower the number of RF devices for a given latency time The system functioning is based upon a client server architecture where each operation is driven by the RF device client In this way the data cannot be sent to the device from the PC application This is only possible when it is the RF device asking for it The proto...

Страница 36: ...e network or not To correctly manage this situation you must not start a further request of an old data packet if the previous one failed This attempt could lead to a duplication of the data on the application running on the host PC Rather the protocol gives a function to the application designer on the RF device that must be used to retry a failed transaction instead of the normal data transactio...

Страница 37: ...t powered in the RS485 network Supply the RS232 485 converter The RS232 485 converter communication parameters are incorrect Set the communication parameters correctly refer to the converter manual The STARGATE base station cannot communicate with the PC The RS485 network has not been terminated Insert the network terminator A wrong address has been configured Set the address correctly The softwar...

Страница 38: ... 36800 baud Effective radiated power 10 mW 1 mW Range in open air 50 m 164 ft 30 m 98 4 ft RF Modulation FSK Environmental Features Working temperature 20 to 50 C 4 to 122 F Storage temperature 20 to 70 C 4 to 158 F Humidity 90 non condensing Protection class IP30 Mechanical Features Weight without fixing plate 210 g 7 4 oz Dimension without antenna 141 x 111 x 52 mm 5 6 x 4 4 x 2 0 in LED Power o...

Страница 39: ... entsprechen cumple con los requisitos de la Directiva del Consejo Europeo según la lista siguiente cumple con los requisitos de la Directiva del Consejo Europeo según la lista siguiente 1999 5 EEC R TTE 1999 5 EEC R TTE Questa dichiarazione è basata sulla conformità dei prodotti alle norme seguenti This declaration is based upon compliance of the products to the following standards Cette déclarat...

Страница 40: ... 822000381 Rev B 08 07 www mobile datalogic com Datalogic Mobile S r l Via S Vitalino 13 40012 Lippo di Calderara di Reno Bologna Italy Telephone 39 051 3147011 Fax 39 051 3147561 World wide Sales Network available from www mobile datalogic com contacts ...

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