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Error Codes

Quick Reference Guide

35

Error Codes

Upon startup, if the reader sounds a long tone, this means the
reader has not passed its automatic Selftest and has entered
FRU (Field Replaceable Unit) isolation mode. If the reader is
reset, the sequence will be repeated. The following table
describes the LED flashes/beep codes associated with an
error found.

Base Station Indications

Number of

LED Flashes/

Beeps

Error

Corrective Action

1

Configuration

Contact Helpdesk for

assistance

2

Interface PCB

6

Digital PCB

12

Imager

Indication

LEDS

Power-up Complete

Yellow LED on

Reader Disabled by the HOST or the
communication with HOST is not
established

Yellow LED blinking ~1Hz

Data/labels are transmitted to the
HOST

Yellow LEDs turned off for
100mSec

Programming Mode

Yellow LED blinks quickly

Configuration alignment with the HH
is in progress

Red LED blinks quickly

Battery charger in progress

Red LED on

Battery charger complete

Green LED on

Battery charger error

Green LED and Red LEDs
blink alternatively ~1Hz

No HH is placed on the cradle

Red and Green LEDs off

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Содержание QuickScan QM2430

Страница 1: ...QuickScan QM2400 General Purpose Handheld Area Imager Bar Code Reader with Datalogic s STAR Cordless System Quick Reference Guide ...

Страница 2: ... you can acquire printed versions by contacting your Datalogic repre sentative Electronic versions may either be downloadable from the Datalogic website www datalogic com or provided on appropriate media If you visit our website and would like to make comments or suggestions about this or other Data logic publications please let us know via the Contact Data logic page Disclaimer Datalogic has take...

Страница 3: ...QM2400 10 Linking the Reader 11 Link Datalogic RF Devices to Base 11 Power Off 11 Programming 11 Using Programming Bar Codes 12 Configure Other Settings 12 Resetting Standard Product Defaults 12 Selecting the Base Interface Type 13 Interface Selection 13 Configuring the Interface 13 Keyboard Interface 15 Scancode Tables 17 Country Mode 17 Caps Lock State 22 Numlock 23 Reading Parameters 24 Aiming ...

Страница 4: ...ii QuickScan QM2400 Warranty Claims Process 38 Warranty Exclusions 39 No Assignment 40 Risk of Loss 40 Ergonomic Recommendations 41 Cleaning 42 Support Through the Website 43 ...

Страница 5: ...ic or the third party from whom Datalogic has obtained a license right This Agreement does not grant to End User any intellectual property rights As used in this Agree ment the term purchase or its equivalent when applied to the Software shall mean acquire under license End User is not entitled to receipt or use of the source code of any licensed Software 1 4 Portions of the Datalogic Product are ...

Страница 6: ...OR FEE PAID BY END USER FOR THE DATALOGIC PRODUCT UNDER NO CIRCUM STANCES SHALL DATALOGIC OR ITS LICENSORS BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS LOST DATA INTERRUPTION OF BUSINESS OR SERVICE OR FOR ANY OTHER SPECIAL CONSEQUENTIAL CONTINGENT INDIRECT INCIDENTAL PUNITIVE EXEMPLARY OR OTHER SIMILAR DAMAGES EVEN IF DAT ALOGIC OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF...

Страница 7: ... which Open Source Software packages have source code provided or available 11 Notices All notices required or authorized under this Agreement shall be given in writing and shall be effective when received with evidence of receipt Notices to Datalogic shall be sent to the attention of Datalogic IP Tech S r l Legal IP Department Via San Vitalino 13 40012 Calderara di Reno Bologna Italy or such othe...

Страница 8: ...re SIAC Rules for the time being in force which rules are deemed to be incorporated by reference in this clause The seat of the arbitration shall be Singapore The number of arbitrators will be three with each side to the dispute being entitled to appoint one arbitrator The two arbitrators appointed by the parties will appoint a third arbitrator who will act as chairman of the proceedings Vacancies...

Страница 9: ... The QuickScan QM2400 is a powerful omni directional reader so the orientation of the symbol is not important Datalogic s exclusive patented Green Spot for good read feedback helps to improve productivity in noisy environments or in situations where silence is required When using the product with the cradle at a 45 position the Green Spot can work as an aiming system to aid in positioning the bar ...

Страница 10: ...tion see page 11 4 Select the Interface Type see page 13 5 Configure the Reader starting on page 12 optional depends on settings needed Locking the Reader to the Base The Base Station provides a locking mechanism to ensure electrical contact between Reader and Base in case of inad vertent movements To Lock the Reader in the Base 1 Insert the Reader into the Base The lock lever rests in its natural...

Страница 11: ... by pushing up the lever as far as it will go Figure 2 Lever in locked position NOTE It is good practice to put the scanner in the locked condition at the end of the working shift or when not in use for an extended period of time This will ensure that the scanner is fully seated for complete battery recharge ...

Страница 12: ...e the rubber Cable Stopper from the bottom of the Base Station 2 Securely plug the Power Cable and Interface I F Cable connectors into their respective ports in the underside of the Base Station NOTE The QuickScan QM2400 reader can also be Pow ered by the Terminal When powered by the Ter minal the battery charger is automatically set as Slow charge For some specific interfaces or hosts or lengths ...

Страница 13: ...rify before connection that the reader s cable type is compatible with your host equipment Most connections plug directly into the host device as shown in Figure 4 Keyboard Wedge interface cables have a Y con nection where its female end mates with the male end of the cable from the keyboard and the remaining end at the key board port on the terminal PC Cable Stopper reinserted Base Station I F Ca...

Страница 14: ...nnection Plug the AC Adapter into an approved AC wall socket with the cable facing downwards as shown in Figure 3 to prevent undue strain on the socket System and Network Layouts Stand Alone Layout Figure 5 Reader Layout US B IB M K e yboard W edge Wa n d or or or Reader Base Station Host ...

Страница 15: ...igure 6 QuickScan Base LEDs Table 1 Radio Base LEDs LED STATUS Power on Data Yellow On Base is powered Yellow Blinking Base receives data and commands from the Host or the Reader Charging Red On the Battery is charging Charge com pleted Green On the Battery is completely charged Charging Charge com pleted Red and Green Blinking together the Reader is not correctly placed onto the Base Yellow LED R...

Страница 16: ...he LEDs on the base shown in Table 1 on page 7 will indi cate the status of the battery Alternatively the battery can be charged by connecting the reader directly to a host through the micro USB connector available in the bottom of the handle as shown below NOTE Before using the battery read Battery Safety in the Regulatory Addendum for this manual Data logic recommends annual replacement of recha...

Страница 17: ...reader To mount the new battery pack reverse the process 1 Insert the top of the new pack inside the reader s han dle 2 Rotate the battery pack downward while pressing the bottom side of the battery pack to seat securely into the contact springs so that the edges of the pack and the handle board are aligned while tightening the cap tive screw in the bottom of the handle NOTE Before proceeding read...

Страница 18: ...stem will be smaller when the reader is closer to the bar code and larger when it is farther from the code Symbolo gies with smaller bars or elements mil size should be read closer to the unit Symbologies with larger bars or elements mil size should be read farther from the unit If the aiming system is centered you will get a good read Suc cessful reading is signaled by an audible tone plus a good...

Страница 19: ...bar code below to shut off power to the handheld until the next trigger pull PowerOff Programming The reader is factory configured with a set of standard default features After scanning the interface bar code from the Interfaces section select other options and customize your reader through use of the programming bar codes avail able in the Product Reference Guide PRG Check the corre sponding feat...

Страница 20: ...ation Configure Other Settings Additional programming bar codes are available in the PRG to allow for customizing programming features If your installa tion requires different programming than the standard fac tory default settings refer to the PRG Resetting Standard Product Defaults Reference the PRG for a listing of standard factory settings If you aren t sure what programming options are in you...

Страница 21: ...ional information associated with each interface proceed to the corresponding chapter in the Quick Scan Q2400 PRG Configuring the Interface Scan the programming bar code which selects the appropriate interface type for the system the reader will be connected to NOTE Unlike some other programming features and options interface selections require that you scan only one programming bar code label DO ...

Страница 22: ...RS232 STD RS 232 Wincor Nixdorf Select RS232 WN RS 232 for use with OPOS UPOS JavaPOS Select RS 232 OPOS USB COM to simulate RS 232 standard interface Select USB COM STDa USB OEM USB OEM can be used for OPOS UPOS JavaPOS Select USB OEM a Download the correct USB COM driver from www datalogic com ...

Страница 23: ... AT PS 2 25 286 30 286 50 50Z 60 70 80 90 95 w Standard Key Encoding Select KBD AT Keyboard Wedge for IBM AT PS2 with standard key encoding but without external keyboard Select KBD AT NK AT PS 2 25 286 30 286 50 50Z 60 70 80 90 95 w Alternate Key Select KBD AT ALT Keyboard Wedge for IBM AT PS2 with alternate key encoding but without external keyboard Select KBD AT ALT NK ...

Страница 24: ...BD XT Keyboard Wedge for IBM Terminal 3153 Select KBD IBM 3153 Keyboard Wedge for IBM Terminals 31xx 32xx 34xx 37xx make only keyboard Select KBD IBM M Keyboard Wedge for IBM Terminals 31xx 32xx 34xx 37xx make break keyboard Select KBD IBM MB USB Keyboard with alternate key encoding Select USB Alternate Keyboard ...

Страница 25: ...without alternate key encoding AT PS 2 25 286 30 286 50 50Z 60 70 80 90 95 w Std Key Encoding Keyboard Wedge for IBM AT PS2 with standard key encoding but without external keyboard AT PS 2 25 286 30 286 50 50Z 60 70 80 90 95 without Alternate Key Keyboard Wedge for IBM AT PS2 without alternate key encoding but without external keyboard KEYBOARD continued USB Keyboard for Apple computers Select USB...

Страница 26: ... ONLY the following Country Modes U S Belgium Britain France Germany Italy Spain Sweden COUNTRY MODE ENTER EXIT PROGRAMMING MODE Country Mode U S Country Mode Belgium Country Mode Britain Country Mode Croatia Supports only the interfaces listed in the Country Mode feature description ...

Страница 27: ...erence Guide 19 COUNTRY MODE continued Country Mode Czech Republic Country Mode Denmark Country Mode France Country Mode Germany Country Mode Hungary Country Mode Italy Supports only the interfaces listed in the Country Mode feature description ...

Страница 28: ...kScan QM2400 COUNTRY MODE continued Country Mode Japanese 106 key Country Mode Norway Country Mode Poland Country Mode Portugal Country Mode Romania Country Mode Spain Supports only the interfaces listed in the Country Mode feature description ...

Страница 29: ...he Base Interface Type Quick Reference Guide 21 COUNTRY MODE continued Country Mode Sweden Country Mode Slovakia Country Mode Switzerland Supports only the interfaces listed in the Country Mode feature description ...

Страница 30: ...s the format in which the reader sends character data This applies to keyboard wedge interfaces This does not apply when an alternate key encoding keyboard is selected ENTER EXIT PROGRAMMING MODE Caps Lock State Caps Lock OFF Caps Lock State Caps Lock ON Caps Lock State AUTO Caps Lock Enable ...

Страница 31: ...s option specifies the setting of the Numbers Lock Num lock key while in keyboard wedge interface This only applies to alternate key encoding interfaces It does not apply to USB keyboard ENTER EXIT PROGRAMMING MODE Numlock Numlock key unchanged Numlock Numlock key toggled ...

Страница 32: ...ill briefly switch off during the acquisition time and if no code is decoded will switch on again before the next acquisition The illuminator will remain on until the symbol is decoded As you read code symbols adjust the distance at which you are holding the reader Aiming System A number of options for customizing control of the Aiming System are available See the PRG for more information and prog...

Страница 33: ...aled by a good read green spot Use the bar codes below to specify the duration of the good read pointer beam after a good read ENTER EXIT PROGRAMMING MODE Green Spot Duration Disable Green Spot is Off Green Spot Duration Short 300 msec Green Spot Duration Medium 500 msec Green Spot Duration Long 800 msec ...

Страница 34: ... pulled again to transition to another state Double Read Timeout1 prevents undesired multiple reads while in this mode Flashing The reader flashes1 on and off regardless of the trigger status Always On No trigger pull is required to read a bar code Scanning is continually on If the trigger is pulled the reader acts as if it is in Trigger Single Mode Double Read Timeout1 prevents undesired multiple...

Страница 35: ...Quick Reference Guide 27 SCAN MODE ENTER EXIT PROGRAMMING MODE Scan Mode Trigger Single Scan Mode Trigger Hold Multiple Scan Mode Trigger Pulse Multiple Scan Mode Flashing Scan Mode Always On Scan Mode Stand Mode ...

Страница 36: ... Trigger Single mode If the scanner switches to a different Read Mode Pick Mode is automatically disabled Multiple Labels in a Volume Enables disables the ability of scanner to decode multiple labels in the same image Several programming options are available for this feature see the PRG for more information NOTE This feature is not compatible with Multiple Labels Reading in a Volume See the PRG f...

Страница 37: ...ately 200 g reader 230 g base charger Electrical Characteristics Battery Type Li Ion battery pack Typical charge time for full charge from full discharge 6 hours with Host Power through the micro USB cable connection 4 hours with Base and 12V external power supply adaptera Max 22 hours with Base and Host power in this case no supply adapter is needed a Operating autonomy continuous reading 30 000 ...

Страница 38: ...f Field Typical a a 13 mils DOF based on EAN All other 1D codes are Code 39 All labels grade A typical environmental light 20 C label inclination 10 Symbology Code 39 5mil 0 2 5 9 0 5 15cm 10mil 0 8 7 0 22cm 20mil up to 16 40cm EAN 7 5mil 0 5 9 0 15cm 13mil 0 2 13 8 0 5 35cm PDF 417 6 6mil 0 39 5 1 1 0 130cm 10mil 0 8 3 0 21cm 15mil 0 2 9 5 0 5 24cm DataMatrix 10mil 0 39 5 1 1 0 13 cm 15mil 0 7 1 ...

Страница 39: ... Aztec Datamatrix Inverse Datamatrix Data matrix is configurable for the following parameters Normal or Inverted Square or Rectangular Style Data length 1 3600 char acters Maxicode QR Codes QR Micro QR and Multiple QR Codes Aztec Postal Codes Australian Post Japanese Post KIX Post Planet Code Postnet Royal Mail Code RM45CC Intelligent Mail Bar Code IMB Sweden Post Portugal Post LaPoste A R 39 4 St...

Страница 40: ... Scanner withstands 18 drops from 1 5 meters 4 9 feet to concrete Ambient Light Immunity Up to 100 000 Lux Contaminants Spray rain Dust particulates IEC 529 IP42 scanner only ESD Level 16 KV a It is acceptable to handle this with ULE b See Interface Selection on page 13 for a listing of available interface sets by version type Regulatory SEE REGULATORY ADDENDUM Radio Features Frequency working cen...

Страница 41: ...at highest fre quency and vol ume upon power up Good Read Beep A label has been successfully scanned by the reader LEDbehaviorfor this indication is configurable via the feature Good Read When to Indi cate see the PRG for information The reader will beep once at current fre quency volume mono bi tonal setting and duration upon a successful label scan ROM Failure There is an error in the reader s s...

Страница 42: ...Label A label has been rejected N A Reader sounds three times at lowest fre quency and current vol ume Label Program ming Mode Acceptance of Partial Label In cases where multiple labels must be scanned to program one feature this indi cation acknowl edges each portion as it is successfully scanned N A Reader sounds one short beep at highest fre quency and current vol ume Label Program ming Mode Ac...

Страница 43: ...n 1 Configuration Contact Helpdesk for assistance 2 Interface PCB 6 Digital PCB 12 Imager Indication LEDS Power up Complete Yellow LED on Reader Disabled by the HOST or the communication with HOST is not established Yellow LED blinking 1Hz Data labels are transmitted to the HOST Yellow LEDs turned off for 100mSec Programming Mode Yellow LED blinks quickly Configuration alignment with the HH is in ...

Страница 44: ...o scrap all parts removed from the repaired prod uct The warranty period shall extend from the date of ship ment from Datalogic for the duration published by Datalogic for the product at the time of purchase Warranty period Datalogic warrants repaired hardware devices against defects in workmanship and materials on the repaired assembly for a 90 day period starting from the date of shipment of the...

Страница 45: ...ce personnel or its authorized represen tatives ii any claimed defect failure or damage which Data logic determines was caused by faulty operations improper use abuse misuse wear and tear negli gence improper storage or use of parts or accesso ries not approved or supplied by Datalogic iii any claimed defect or damage caused by the use of product with any other instrument equipment or apparatus iv...

Страница 46: ...G FROM DELAYS IN THE REPLACEMENT OR REPAIR OF PRODUCTS UNDER THE ABOVE THE REMEDY SET FORTH IN THIS WARRANTY STATE MENT IS THE CUSTOMER S SOLE AND EXCLUSIVE REMEDY FOR WARRANTY CLAIMS UNDER NO CIRCUMSTANCES WILL DATALOGIC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOST PROFITS OR ANY INCIDENTAL CONSEQUEN TIAL IN DIRECT SPECIAL OR CONTINGENT DAMAGES REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE...

Страница 47: ...s at correct heights Reduce or eliminate vibration Reduce or eliminate direct pressure Provide adjustable workstations Provide adequate clearance Provide a suitable working environment Improve work procedures CAUTION To avoid or minimize potential risk of ergo nomic injury follow the recommendations below Consult with your local Health Safety Manager to ensure you are adhering to your company s sa...

Страница 48: ...eeded to ensure a good con nection Be sure to unplug the product from electrical outlet before cleaning Use a soft dry cloth to clean the product If the product is very soiled clean it with a soft cloth moistened with a diluted non aggressive cleaning solution or diluted ethyl alcohol CAUTION Do not use abrasive or aggressive cleansing agents or abrasive pads to clean scan windows contacts or plas...

Страница 49: ...General Duty Handheld Scanners category link From this page you can select your product model from the dropdown list which gives you access to Downloads including Data Sheets Manuals Software Utili ties and Drawings Repair Program for On Line Return Material Authorizations RMAs plus Repair Center contact information Service Program containing details about Maintenance Agreements Technical Support ...

Страница 50: ...Support Through the Website 42 QuickScan QM2400 NOTES ...

Страница 51: ......

Страница 52: ...d Datalogic and the Datalogic logo are registered trademarks of Datalogic S p A in many countries including the U S A and the E U Datalogic USA Inc 959 Terry Street Eugene OR 97402 USA Telephone 541 683 5700 Fax 541 345 7140 www datalogic com 820096914 Rev C July 2017 ...

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