8
Magellan
TM
1400i
Troubleshooting
If the scanner is not operating properly, the following checks should be
performed:
1. If the scanner uses an external power supply and the external
power supply has failed, the scanner will not operate.
Exchange the power supply with a known good power sup-
ply and retest operation.
2. Verify the interface cable is securely attached to the host.
Consult your technical support personnel or refer to your
host system manual to verify the proper connection for the
scanner.
3. Verify that the interface cable is securely attached to the scan-
ner.
4. Check that the bar codes are of sufficient quality to be recog-
nized by the scanner. Wrinkled, smudged, or torn labels can
cause the scanner to not read at all. Scan known-good labels
of an active symbology
1
to check the scanner's read opera-
tion.
5. Ensure that the scanner's interface type is compatible with
the host terminal by consulting your POS system manual
and/or the Product Reference Guide.
If the scanner still does not function properly, contact your local supplier
or Datalogic Customer Support Services.
1. Reading of the various bar code symbologies can be independently
enabled or disabled in the scanner.
4
Product
Reference
Guide
5
1
3
2
