Chapter 8
78
General Checklist
Should you experience problems using a DT330 Series board, follow these steps:
1.
Read all the documentation provided for your product. Make sure that you have added
any “Read This First” information to your manual and that you have used this
information.
2.
Check the OMNI CD for any README files and ensure that you have used the latest
installation and configuration information available.
3.
Check that your system meets the requirements stated in
the README file on the OMNI CD.
4.
Check that you have installed your hardware properly.
5.
Check that you have installed and configured the device driver properly.
6.
Search the Knowledgebase in the Support section of the Data Translation web site (at
www.
mccdaq
.com) for an answer to your problem.
If you still experience problems, try using the information in
Table 25
to isolate and solve the
problem. If you cannot identify the problem, refer to
page 80
.
Table 25: Troubleshooting Problems
Symptom
Possible Cause
Possible Solution
Board does
not respond.
The board configuration is
incorrect.
Check the configuration of your device driver to ensure
that the board name and type are correct
.
The board is incorrectly aligned
in a PCI expansion slot.
Check that the slot in which your DT330 Series board is
located is a PCI slot and that the board is correctly
seated in the slot
.
The board is damaged.
Contact Data Translation for technical support; refer to
page 80
.
The interrupt level is
unacceptable.
An interrupt conflict exists in your system. The most
common interrupt conflict occurs with a PCI device and
a device that is plugged into the ISA bus. To resolve
this problem, change the interrupt setting (usually by
changing a jumper) on the ISA device.
An interrupt conflict can also occur if a PCI device was
not designed to share interrupts. To resolve this
problem, select a different interrupt for each PCI slot in
the PCI BIOS. To do this, enter the system BIOS
program; this is usually done by pressing the DEL key
when rebooting your system. Once in the system BIOS,
enter the PCI/PnP BIOS setup, and select a unique
interrupt for each PCI slot. The PCI BIOS assigns the
interrupt; the device on the PCI bus does not have
control over the interrupt assignment.
Some network devices do not share interrupts. If you
still have an interrupt conflict, remove the network
device, install the DT330 Series board, and reboot the
system. Then, reinsert the network device.
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Содержание DT330 Series
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