∙ 16 ∙
troubleshooting
∙ 17 ∙
troubleshooting
While Dash products are durable, you may encounter one or more of the
problems listed below. If the issue is either not solved by the solutions
recommended below or not included on this page, please contact our
Customer Support Team at 1-800-898-6970 or [email protected].
ISSUE
SOLUTION
The light on the Waffle Bite
Maker keeps shutting off.
1.
This is normal. During the cooking process,
the heating element will automatically turn
on and off to regulate the temperature and
ensure that the Cooking Surfaces do not get
too hot or cold. When this occurs, the Indicator
Light turns on and off.
How do I know when the
Waffle Bite Maker is heated
and ready to go?
1.
When the Waffle Bite Maker reaches the
optimal temperature, the Indicator Light
shuts off and that means you’re ready to get
cooking!
There is no On/Off Button.
How do I turn the Waffle
Bite Maker off and on?
1.
To turn on, simply plug in the power cord.
When you’re done cooking, turn off the Waffle
Bite Maker by unplugging it.
ISSUE
SOLUTION
When using
my Waffle Bite
Maker, the Cover
gets very hot. Is
this normal?
1.
Yes, this is completely normal. When using your Waffle
Bite Maker, always lift and lower the Cover by the Cover
Handle. To prevent personal injury, DO NOT lift the
Cover so that your arm is over the Cooking Surface as it
is hot and may cause injury. Lift from the side.
After using my
Waffle Bite Mak-
er a few times,
food is starting
to stick to the
surface. What is
happening?
1.
There is probably a build-up of burnt food residue on
the Cooking Surface. This is normal, especially when
cooking with sugar. Allow the appliance to cool fully,
then pour on a little cooking oil and let sit for 5-10
minutes. Scrub Cooking Surface with a sponge or soft
bristled brush to dislodge food. Use a damp, soapy
cloth to wipe down the Cooking Surface. Rinse the cloth
and wipe again. If food remains, pour on cooking oil and
let sit for a few hours, then scrub and wipe clean.
The Indicator
Light will not
turn on and the
Cooking Surface
is failing to heat.
1.
Ensure that the power cord is plugged into the power
outlet.
2.
Check to make sure the power outlet is operating
correctly.
3.
Determine if a power failure has occurred in your home,
apartment or building.
