background image

 

 

17 

www.dascom.com

   

 

 

Problem Possible 

Cause 

Solution 

Battery not charging. 

Faulty power adapter or 
battery 

Try new power adapter, or 
replace battery. 

Poor print quality. 

Low battery 

Check and recharge battery. 

Print head dirty 

Clean print head.  Refer to 

Maintenance

” section of this 

document. 

Poor quality or “old” paper 

Verify paper from approved 
source.  Try new roll of 
paper. 

Paper not feeding. 

Obstruction in paper path, or 
paper improperly installed 

Check paper path and 
reinstall paper (see “

Quick 

Start Instructions

”). 

Poor quality paper 

Verify paper from approved 
source. 

Paper Door not fully closed 

Verify door is closed. 

Paper does not advance to 
black mark reliably. 

Dirty Black Mark/Paper 
Sensor 

Clean Sensor as described 
in “

Maintenance

” section of 

this document. 

Black Mark density/contrast 

Adjust Mark Sensitivity as 
described in Device Settings 
Menu . 

Paper not feeding reliably or 
print is compressed vertically 

Poor quality paper 

Verify paper from approved 
source. 

Heavy or thick forms; 
specialty paper with slick 
finish 

Lower the Max Paper Speed 
as described in Device 
Settings Menu . 

Paper Door not fully closed 

Verify door is closed. 

Print Garbled. 

Improper Serial Interface 
configuration 

Verify printer and host 
settings match.   

Printer will not print. 

Paper not loaded correctly 

Check paper path and 
reinstall paper (see “

Quick 

Start Instructions

”). 

Cannot print via optional 
interface. 

Interface not configured 
correctly 

Print a self-test to verify 
printer settings.  Make sure 
printer and host set ups 
match. 

 
 

D. Obtaining Service 

 
If service is required for your printer, please contact the company where you purchased your printer.  
 

Содержание DP-330 Series

Страница 1: ...D DP 3 Th DASC ww 330 D herm COM Europe Heuweg 3 89168 Ulm Germany ww dascom Seri Oper DP 3 mal e GmbH 3 m y com ies rator s 330 Prin Manu nter ual r 379925 5b...

Страница 2: ...s indicated b e specifications the operator s m device by the m orderungen der glichkeit sowie bez glich RoHS htlinien ist durch rden durch ellen enungsanleitun eller f r dieses G the FCC Rules nterfe...

Страница 3: ...on of the de enna of a type a dio interferenc radiated powe plus maximum d Industrie Cana tions suivantes brouillage radi m ment la r g pe et d un gain age radio lectr puissance isotro ne communicati...

Страница 4: ...r Periphals C w dascom com Bedienungsanle bel ftet Neh epairs to a quali on Any alterati motors get hot moving any cove ult in electrical sh printer at any tim zt werden k nne chten DASCOM dieses Ger...

Страница 5: ...oid Tablets luetooth Wi Fi e Tablets luetooth dard Media k Mark Media ce and Trou aning ery Care Getting the Ma Charging the B Additional Bat esting the Po bleshooting General Error ault Descript aini...

Страница 6: ...h supports cabled communications All models support an optional internal Bluetooth interface Complete specifications may be found in Appendix A DP 330 Printer Specifications and Appendix B DP 330L Pri...

Страница 7: ...n th Windows at allow the tions referen ns www and simple ety of tickets dust resistan r sets bar c ick and eas nology provi s Windows printer to be nce Append w dascom com drop in pap s receipts a nc...

Страница 8: ...4 Quick S A Pape Start Ins r Load structio www ons w dascom com m...

Страница 9: ...the orner of the ull the strap lation www ktop carry w izontally Pl on and ther s enough sp r with a conv er gh the cut ou around the c osite end of n e shoulder s printer and p as shown w dascom com...

Страница 10: ...ory The yellow LED will show solid ON while the printer battery is charging E Power On Depress the Power button on the control panel The green LED and the red LED will both be lit while the printer is...

Страница 11: ...er S r on press t www Up Down IP over USB e paper etup Report onfiguration Green ange ashing Gree On Green r to buffer s On Orange r to buffer s On Red On Red r to buffer s On Green Self Test the pape...

Страница 12: ...o installation DP 330 print This allows DP 330 com Tool onfig tool so folder and www er is done t you to conf mmunication oftware Clic click Next to w dascom com hrough a co figure the pr n capabiliti...

Страница 13: ...eavy paper st ont Rear Ga g regular or l ll use the ind Threshold Default val a black on th detecting bla www mplete insta atest configu en the printe n the deskto s Default se ult 5 0 tock you ma ap...

Страница 14: ...er is not detecting gaps between labels reliably set the Gap Sensitivity to a higher value If the printer is detecting gaps where none exist set the Gap Sensitivity to a lower value Backup Distance Be...

Страница 15: ...utomatically scan for new devices or you may need to tell it to scan The discover name of the DP 330 printer will be DP 330 XXXxxxxx where XXXxxxxx the Printer Serial Number c For Pairing the default...

Страница 16: ...on e sure Blueto manager ma cover name er Serial Nu lt passkey is pear in your ir after disco d it to print ic directions martphon ic directions w dascom com e Add Prin the COM po e printer will your...

Страница 17: ...mode the output f eed button per position www ia types Yo ion of our co sition Black Mark see Config for tear off a ing refer to w dascom com ou may con onsumables should be p guration ea and printin...

Страница 18: ...head You may also experience a buildup of paper dust in the printer This may be removed using a can of compressed air or by vacuuming To clean the exterior of the printer turn the printer off and use...

Страница 19: ...attery Indica ully charged n charged fo st nter is turne e Paper Fee prints the S ter turns off eted succes will turn off ppear to suc solutions the power a oes not prov w dascom com ected to the or b...

Страница 20: ...dy fully cha er not recei r adapter nstalled prop m nter or may g tables to s rt red Indic refer to the f d Sol fully Inst Pap the Mak clos and doo the Ver sett Men be c Sol perly Rem mak sea Rec Rep...

Страница 21: ...ribed in Maintenance section of this document Black Mark density contrast Adjust Mark Sensitivity as described in Device Settings Menu Paper not feeding reliably or print is compressed vertically Poor...

Страница 22: ...ll Capacity Approx 94 28 6 m creating 188 6 long receipts Core Size 0 75 Recommended 19 mm Power Management Battery Rechargeable 3 cell Lithium Ion 11 1 V 3000 mAh 33 3 Wh Endurance Over 3 500 printed...

Страница 23: ...48 6 long receipts with 5 5 mil thick media Receipt Media Approx 173 52 6m creating 346 6 long receipts Core Size 0 75 Recommended 19 mm Power Management Battery Rechargeable 3 cell Lithium Ion 11 1 V...

Страница 24: ...or resolution font A group of characters of a given shape or style interface The connection between the printer and the host computer IP Internet Protocol A specification for packets or datagrams of...

Страница 25: ...the host or the Form Feed button is pressed on the printer s control panel USB Universal Serial Bus WAN Wide Area Network Refers to connections that allow one LAN to communicate with another LAN s WE...

Страница 26: ...tion 22 FCC Part 15 Class B i features 28 form 28 Front Paper Sensor Threshold 11 Gap Paper Sensor Threshold 12 GateWay 9 General Error Conditions 22 Graphics 13 IMAGE 10 Image Parameters 10 infrastru...

Отзывы: