www.dascompany.com [email protected]
20
Tent installation instructions
Tent 4m
type
S38
TERMS OF WARRANTY
1. Das Company Ltd. located in 32-540 Trzebinia, ul. Przemysłowa 10 street, NIP 6772373649, REGON: 122795114, registered by the
District Court for Kraków - Śródmieście in Kraków, XI Commercial Division of the National Court Register under the number 0000451571, with
the share capital of 1 825 000 PLN (hereinafter referred as “Das Company”) grants for sold goods the warranty under the conditions
described below.
2. The warranty for goods sold by Das Company is given for a period of one year from the date of purchase of the goods by the purchaser
and is only valid on the territory of Poland.
3. Das Company removes a possible physical defect of good in accordance with the provisions of this warranty, if VAT invoice or receipt for
the goods is provided and there are no premises described in Section 9 below.
4. In order to carry out the rights stated in the warranty, the buyer should provide by him-/herself and at her/his own expense defective goods
to Das Company headquarters, together with a proof of purchase (e.g. a copy of the invoice/receipt) of the goods covered by the warranty in
its original packaging and with all the elements and accessories included with the product as well as a written description of the reported faults
and their causes (warranty claim). Failure in fulfilling these requirements will result in rejecting a warranty claim.
5. Das Company commits itself to recognize the warranty claim within 14 days and notify, in writing, the purchaser about the acceptance or
rejection of the warranty claim. If warranty claim is accepted, you will be informed about the actions planned to eliminate product defects and
date by which the defect is to be removed. If claim will be rejected, the customer will be informed about the cause of rejection and the product
will be returned to the buyer and at his/her expense.
6. If the defect will be a result of the absence of elements, which should be included in the product, Das Company will send, at its own cost,
missing element(s) of the product within 30 days after receiving warranty claim. Das Company will install and mount the missing element only
at the express request of the buyer in the warranty claim and if the buyer delivers the product with the warranty claim.
7. The shade of color of various tarpaulin parts might vary. The micro-openings might appear on the parts of the tarpaulin. They have no
influence on the functionality of the tent; thus it does not constitute a defect and it is not a subject of exchange on the basis of the guarantee.
8. If the defect is result of the fact that the product has no properties mentioned by Das Company, or if the product or its item are damaged,
Das Company will fix it, at its own expense and on its own, within 30 days after receiving the warranty claim. Das Company has the right to
extend this period to a maximum of 60 days from the date after receiving the warranty claim. Das Company will notify, in writing, the customer
about extending the deadline to remove defects. After removing the defects, Das Company will send product to the buyer on its own and at its
own expense. Repaired or replaced with faultless components of the product become the property of Das Company.
9. If removing defects is not possible, Das Company will replace the defective products with defects-free one at the dates indicated above.
10. This warranty is valid only for defects resulting from causes laying in the sold product and does not cover damage of the product
occurred after the sale from other reasons, in particular, it does not apply if defects in the product arose as a result of:
a. the self-caused usage by the buyer, especially if the product has been used contrary to the instructions of usage provided by Das
Company
b. if they are the consequence of normal usage and wearing of the goods or incorrect storage / transport by the buyer
c. mechanical, chemical or thermal damages
d. modifications, repairs, alterations or changes in the properties of the product made by the buyer
11. If the buyer is a consumer, exercising the terms of the warranty does not exclude, limit or suspend the ability to exercise warranty for
defects of the goods. In relation to buyers who are entrepreneurs, according to the general conditions of contract available here
http://dascompany.com/warunki_handlowe and http://dascompany.com/regulamin, statutory rights under the warranty for defects are
excluded.
12. Das Company is not liable for damages resulting from inability to use the product send for repair, in particular, the buyer has no right to
demand from Das Company claims for opportunity costs.
13. Das Company is not responsible for failure to observe the provisions of this warranty, in particular, failure to observe time limits specified
in paragraphs 5-7, if they are the consequence of force majeure, the self-caused operation of the buyer or a third party, for which Das
Company is not responsible or other circumstances unforeseen and independent on Das Company.
14. Das Company reserves the right to modify the terms of this warranty, however any changes in the warranty will not retroact.
15. Contact with guarantor: [email protected], phone: +48 32 50 65 880
16. The present warranty is valid from April 6-th, 2016
