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Appendix A 

– Troubleshooting 

 

 

V33 User Manual   

58 

4.    Why can’t I get an Internet connection? 
 

For ADSL ISP users, please contact your ISP to make sure the service has been enabled/connected by your ISP and that your ISP username and 
password are correct. 
 

5.    What can I do if my router can’t be detected by running installation CD? 
 

  Ensure the Router is powered on. 

  Check that all the cables are firmly connected at both ends and all LEDs work correctly.   

  Ensure only one network interface card on your PC is activated. 

  Click on 

Start

 >

 Control Panel 

> 

Security Center

 to disable the setting of

 Firewall

. 

                               

                                                   

 

 

Note:

   

There might be a potential security issue if you disable the setting of Firewall on your PC. Please remember to turn it back on once you have finished 
the whole installation procedure and can surf on Internet without any problem

、

Содержание DV2211

Страница 1: ...Model DV2211 V33 User Manual 1 User Manual VDSL2 Router with 11n WiFi Model DV2211...

Страница 2: ...AN Service 15 LAN 24 Port Triggering 27 DMZ Host 28 SECURITY 29 IP Filtering 29 PARENTAL CONTROL 32 URL Filter 33 QUALITY OF SERVICE 34 Queue Config 35 QoS Classification 36 ROUTING 37 Default Gateway...

Страница 3: ...V33 User Manual 3...

Страница 4: ...ting Power on Router The Router must be used with the power adapter included with the device 1 Insert the DC Power Adapter cord into the power receptacle located on the rear panel of the Router and pl...

Страница 5: ...a single computer or Ethernet device through the 10BASE TX Ethernet port on the rear panel Any connection to an Ethernet concentrating device such as a switch or hub must operate at a speed of 10 100...

Страница 6: ...ter s TCP IP protocol as follow 1 Set the computer IP address at same segment of ADSL MODEM such as set the IP address of the network card to one of the 192 168 1 2 192 168 1 254 2 Set the computer s...

Страница 7: ...Appendix A Troubleshooting V33 User Manual 7 Device Info To access the Device Info window click either the Device Info or Summary button in the Device Info directory The following page opens...

Страница 8: ...l 8 Summary To access the Router s first Summary window click the Summary button in the Device Info directory This window displays the current status of your DSL connection including the software vers...

Страница 9: ...ice Info directory This window displays the current status of your WAN connection USB Access Methods We can access the USB devices and handle some files with the following steps We access the USB devi...

Страница 10: ...Appendix A Troubleshooting V33 User Manual 10 Picture 2 We can find the file which name is storage Enter the file we find the usb1_1 As show as the Picture 3 This file is our USB device...

Страница 11: ...Appendix A Troubleshooting V33 User Manual 11 Picture 3 After accessed the usb1_1 we can do some operating what you want to do...

Страница 12: ...is read only window displays routing info ARP To access the Device Info ARP window click the ARP button in the Device Info directory This read only window displays Address Resolution Protocol info DHC...

Страница 13: ...view status and other information used to examine performance and for troubleshooting Layer2 Interface To access the DSL ATM Interface Configuration window click the ATM Interface button in the Layer2...

Страница 14: ...guration Enter Virtual Path Identifier and Virtual Channel Identifier The VPI and VCI values should be provided by your ISP This window also allows you to select DSL Link Type PPPoA IpoA and EoA EoA i...

Страница 15: ...dvanced Setup directory This window is used to configure the WAN interface You can add and delete WAN interface on this window If you are setting up the WAN interface for the first time click the Add...

Страница 16: ...choices include PPP over ATM PPPoA PPP over Ethernet PPPoE IP over Ethernet IpoE IP over ATM IPoA and Bridging WAN Service Configuration PPPoE Click the PPP over Ethernet PPPoE radio button on this wi...

Страница 17: ...n PPPoE This window allows you to set the username and the password for your PPP connection This information is obtained from your ISP Additional settings on this window will also depend on your ISP A...

Страница 18: ...Appendix A Troubleshooting V33 User Manual 18 WAN Service Configuration IPoE Click the IP over Ethernet radio button on this window Click the Next button to continue...

Страница 19: ...dix A Troubleshooting V33 User Manual 19 WAN Service Configuration IPoE This window allows you to configure the WAN IP settings This information is obtained from your ISP Click the Next button to cont...

Страница 20: ...Appendix A Troubleshooting V33 User Manual 20 WAN Service Configuration BRIDGING Click the Bridge radio button on this window Click the Next button to continue...

Страница 21: ...s summary window allows you to confirm the bridging settings you have just made Click the Apply Save button to save your new bridging settings and restart the Router WAN Service Configuration PPPoA Th...

Страница 22: ...And You can input 2nd ip on this page Click the Next button to continue WAN Service Configuration PPPoA Default gateway interface list can have multiple WAN interfaces served as system default gatewa...

Страница 23: ...Configuration IPoA This window allows you to configure the WAN IP settings This information is obtained from your ISP Click the Next button to continue WAN Service Configuration IPoA This window allow...

Страница 24: ...ivate network The IP address of the Router is the base address used for DHCP In order to use the Router for DHCP on your LAN the IP address pool used for DHCP must be compatible with the IP address of...

Страница 25: ...Appendix A Troubleshooting V33 User Manual 25 This window allows you to set up a LAN interface When you are finished click the Apply Save button...

Страница 26: ...User Manual 26 To access the IPv6 LAN Auto Configuration window click the IPv6 AutoConfig button in the LAN directory This window allows you to set up IPv6 LAN Auto Configuration When you are finishe...

Страница 27: ...pplication or creating your own Custom application Click the Add button to configure port triggering You can configure the port settings on this window by clicking the Select an application radio butt...

Страница 28: ...isible to agents on the Internet with the right type of software Keep in mind that any client PC in the DMZ will be exposed to various types of security risks If you use the DMZ take measures such as...

Страница 29: ...ing Outgoing This window allows you to create a filter rule of Outgoing Click change default policy to change the mode of policy Now default policy is BLOCK it means all outgoing IP traffic from LAN i...

Страница 30: ...of Incoming Click change default policy to change the mode of policy Now default policy is ACCEPT it means all incoming IP traffic from WAN is accepted but some IP traffic can be blocked by setting up...

Страница 31: ...A Troubleshooting V33 User Manual 31 Enter the information in the section Explanations of parameters are described below Click the Apply Save button to add the entry in the Active Inbound IP Filterin...

Страница 32: ...of a device This section will allow users to block devices with certain MAC addresses on the LAN To configure for MAC address blocking enter the username into the Username field click Browser s MAC A...

Страница 33: ...nual 33 URL Filter This window allows you to set up URL Filter on the Router Choose URL List Type Exclude or Include first and click Add button Enter the URL address and port number then click Apply S...

Страница 34: ...tive applications such as VoIP where it may help prevent dropped calls Large amounts of non critical data can be scaled so as not to affect these prioritized sensitive real time programs To access the...

Страница 35: ...l 35 Queue Config Click the Add button to add a QoS Queue Configuration table entry This window allows you to configure a QoS queue entry and assign it a specific network interface Click the Apply Sav...

Страница 36: ...to classify the upstream traffic assign a queue that defines the precedence and the interface and optionally overwrite the IP header DSCP byte A rule consists of a class name and at least one conditi...

Страница 37: ...ystem default gateways but only one will be used according to the priority with the first being the highest and the last one the lowest priority if the WAN interface is connected Priority order can be...

Страница 38: ...ter the static routing information for an entry to the routing table Click the Apply Save button when you are finished Policy Routing Click the Add button on the Policy Routing Settup window to access...

Страница 39: ...vate RIP for the device select the Enabled radio button for Global RIP Mode To configure an individual interface select the desired RIP version and operation followed by placing a check in the Enabled...

Страница 40: ...esses for the system In ATM mode if only a single PVC with IPoA or static IPoE protocol is configured Static DNS server IP addresses must be entered DNS Server Interfaces can have multiple WAN interfa...

Страница 41: ...ing DHCP this can make it difficult to locate a specific host on the LAN using standard DNS If for example you are running a public web server or VPN server on your LAN this ensures that the host can...

Страница 42: ...anced Setup directory This window allows you to Config UPnP Proxy Click the Apply Save button when you are finished DNS Proxy To access the DNS Proxy Configuration window click the DNS Proxy button in...

Страница 43: ...group will perform as an independent network To support this feature you must create mapping groups with appropriate LAN and WAN interfaces using the Add button The Remove button will remove the grou...

Страница 44: ...Appendix A Troubleshooting V33 User Manual 44 To create a new mapping group enter Group Name add interfaces to Grouped Interfaces Click Apply Save to save the changes...

Страница 45: ...ual 45 IPSec To access the IPSec Tunnel Mode Connections window click the IPSec button in the Advanced Setup directory This window allows you to configure IPSec Click Add New Connection to edit IPSec...

Страница 46: ...Appendix A Troubleshooting V33 User Manual 46 This window allows you to advanced settings...

Страница 47: ...oting V33 User Manual 47 Multicast To access the IGMP Configuration window click the Multicast button in the Advanced Setup directory Enter IGMP protocol configuration fields if you want modify defaul...

Страница 48: ...ecurity This page allows you to configure security features of the wireless LAN interface You may setup configuration manually or through WiFi Protcted Setup WPS You can select to configure WEP encryp...

Страница 49: ...User Manual 49 MAC Filter This page can help you to allow or deny certain MAC addresses to pass through or block out Click Add to see the following page Enter MAC Address and click Apply Save to add...

Страница 50: ...u to configure advanced wireless LAN interface Configuring these settings may increase the performance of your router but if you are not familiar with networking devices and protocols this section sho...

Страница 51: ...Appendix A Troubleshooting V33 User Manual 51 Station Info This page shows the authenticated wireless stations and their status Click Refresh to update the information...

Страница 52: ...Appendix A Troubleshooting V33 User Manual 52 Diagnostics Your modem is capable of testing your DSL connection with access to Diagnostics This window is used to test connectivity of the Router...

Страница 53: ...p your DSL Router configurations Click the Backup Settings button to save your Router configurations to a file on your computer This window allows Update DSL router settings You may update your router...

Страница 54: ...er Manual 54 Internet Time To access the Time settings window click the Internet Time button in the Management directory This window allows you to set the Router s time configuration When you are fini...

Страница 55: ...ual 55 Access Control To access the Access Control windows click the Access Control button in the Management directory Passwords This window allows you to change the password on the Router When you ar...

Страница 56: ...Appendix A Troubleshooting V33 User Manual 56 Reboot To access this window click the Reboot button in the Management directory To save your settings and reboot the system click the Reboot button...

Страница 57: ...estion 2 which will set the password back to admin Note Please refer to the next section Networking Basics to check your PC s IP configuration if you can t see the login windows 2 How do I reset my Ro...

Страница 58: ...allation CD Ensure the Router is powered on Check that all the cables are firmly connected at both ends and all LEDs work correctly Ensure only one network interface card on your PC is activated Click...

Страница 59: ...eceiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Regulatory informatio...

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