49
INSTALLATION & SERVICE MANUAL FOR PROFESSIONALS
Maintenance and care
: Error list
en
A B C
Error
code
Error
Possible cause
Action
required
Reset
13 -
0
E 13
Communication
error / poor signal
Shown only on
wireless remote
control
Try again every
5 minutes or
if a button is
pressed
No wireless signal The ventilation
unit is switched
off
Turn on the ventila-
tion system
Wireless signal is
too weak
Antenna not
mounted on unit
Install antenna
The remote con-
trol is too far from
the ventilation
system
Move it closer to the
ventilation system
Install antenna exten-
sion cable
14 R
2
E 14
Fire alarm
Duct-connected
fire thermostat
(accessory)
Input is normally
closed (NC) but is
now open
Fire or smoke
sensor connected
to this input is
active
Check for smoke or
fire
The alarm dis-
play can be reset
by pressing the
alarm button or
by turning the
unit off/on.
However, the
unit cannot be
started until the
alarm conditions
have disap-
peared
Check if sensor and
connection are OK
Nothing connect-
ed to this input
Install short circuit
accessory
15 R
1
E 15
High water level
sensor (accessory)
Water level too
high
Water outlet is
clogged
Clean the water
outlet
Automatic reset
when input is
closed again
The water outlet
is installed incor-
rectly
Check that the water
outlet is mounted on
the correct side and
that the pipes are not
above the drain level.
Auxiliary drain
pump not run-
ning.
Check the pump
Inspect fuse
The water level is
not too high
Water level sensor
disconnected
Check wiring
Water level sensor
normally open
(NO)
Configure or replace
the water level sen-
sor so it is normally
closed (NC).
Digital input
configured incor-
rectly
Check the configura-
tion of the digital
input using PC Tool
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