TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
No power
• A fuse may be blown or the circuit breaker tripped
• Power
surge
• Plug not fully inserted into the wall outlet
• Door not closed correctly
Water not drained from dishwasher
• Kink in drain hose
• Filter
clogged
• Drain pump malfunction
Detergent left in the dispenser
• Dishes blocking dispenser from fully opening; unit may be
over loaded
Suds left in the appliance
• Too much detergent or wrong kind of detergent
• Too much rinse aid
White fi lm or cloudiness on dishes or
interior tub
• Hard water minerals
• Too much detergent
• Not enough rinse aid
Noise inside the tub while running
• The spray arm is hitting an item in the basket
• An item has fallen out of the basket and is on the bottom of
the wash tub
Dishes are not clean
• Dishes were loaded incorrectly
• The wash program was not powerful enough
• Not enough detergent
• Items are blocking the spray arm; unit may be over loaded
• Filter
clogged
Dishes are not drying
• Dishes were loaded incorrectly
• Too many dishes were loaded
• Not enough rinse aid
• Dishes removed too quickly
Danby Consumer Care: 1-800-263-2629
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
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