Occasionally, a minor problem may arrise, and a service call may not be necessary- use this troubleshooting guide for a
possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free
Number
for assistance.
Tel: 1-800-26-
(1-800-263-2629)
PROBLEM
POSSIBLE CAUSE
SOLUTION
1) Does not work.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Check connection of power cord to
power source.
• Plug in unit.
• Use proper voltage.
2) Refrigerator runs
continuously.
• Temperature set too warm.
• Door is not closed.
• Hot food inserted.
• Door opened too long or too often.
• Close proximity to heat source or direct
sunlight.
• Set temperature higher.
• Close door securely.
• Be sure food is at room temperature before
inserting.
• Minimize door openings/duration.
• Do not place unit close to heat sources
or direct sunlight.
3) Internal temperature
not cold enough.
• No power to unit.
• Power cord is unplugged.
• Temperature control too low.
• Door is not closed.
• Hot food inserted.
• Door opened too long or too often.
• Air flow obstruction.
• Wrong voltage is being used.
• Close proximity to heat source or direct
sunlight.
• Check connection of power cord to
power source.
• Plug in unit.
• Check setting and increase as needed.
• Close door securely.
• Be sure that food is at room
temperature.
• Minimize door openings / duration.
• Allow room for air to circulate around
unit.
• Use proper voltage.
• Do not place unit close to heat sources
or direct sunlight.
4
Troubleshooting
