Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this troubleshoot-
ing guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby`s Toll Free Number
1-800-263-2629
for assistance.
Troubleshooting
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Air conditioner will
not operate
• No power to the unit
• Check connection of power cord to power
source.
• Check fuse or circuit breaker.
•
The power cord “RESET” button must
always be pushed in (engaged) for correct oper-
ation.
Inef
fi
cient or no
cooling
• Dirty air
fi
r
i
a
e
c
a
l
p
e
r/
n
a
e
l
C
•
r
e
tl
fi
lter
• Unit size inappropriate for application • Check with dealer to determine proper unit ca-
pacity for application
• Blocked air
fl
s
e
r
v
u
o
l
r
o
o
d
t
u
o
r
o
l
li
r
g
m
o
rf
n
o
it
c
u
rt
s
b
o
e
v
o
m
e
R
•
w
o
• Power interruption, settings changed
too quickly, or compressor overload
tripped
• Turn the unit off and wait 5 minutes before at-
tempting to restart
s
tr
a
p
e
s
o
o
l
n
e
t
h
g
i
T
•
s
tr
a
p
e
s
o
o
L
•
ti
n
u
y
s
i
o
N
• Inadequate support
• Provide additional support to unit
Odors
• Formation of mold, mildew, or algae
on wet surfaces
• Clean unit thoroughly
• Place algaecide tablet in base pan
Water dripping
outside
• Hot and humid weather
• Condensation run-off is normal under these
conditions.
Water dripping inside • Unit is not properly angled to allow
water to drain outside
• Unit must be installed on an angle for proper
condensation run-off. Check the unit and make
any adjustments.
• It is an extremely humid day
• On an extremely humid day, this effect is expect-
ed. No action required.
Ice or frost build-up
• Low outside temperature
• When outdoor temperature is approximately
18.3°C (65°F) or below, frost may form when
unit is in cooling mode. Switch unit to FAN (only)
operation until frost melts.
• Unit air
fi
lter is dirty
• Remove and clean
fi
lter
NOTES:
1. If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a quali
fi
ed technician.
2. When the unit is installed using proper installation steps, the unit is properly tipped toward the outdoors to allow for
condensation run-off.
