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18. DANBURN product quality.
These Stoves were designed with knowledge of the latest technical developments and are made of materials of excellent
quality. There’s continuous control through the manufacturing procedures and the finished fireplace is subjected to
stringent quality control.
19. Warranty
Every DANBURN is designed and built with great care and with the finest materials. Ensuring quality control is an integral part
of the production process.
Danburn models have a extended 2-year guarantee against material faults and other manufacturing defects in line with the
following warranty terms. The warranty will only apply if we have received from you the duly completed registration card
within 2 weeks of purchase. If card is not registered a stator 1 year warranty applies.
Your stove must have been purchased from an authorised Danburn dealer whose name must be shown on the registration
card.
Your stove must have been installed and serviced within 12 months of installation by a HETAS or equivalent registered
engineer This warranty covers replacement or repair of the parts found to be defective, but does not cover the labour or
carriage charges. Danburn reserve the right to inspect any component prior to replacement. Danburn reserve the right to
refuse to provide replacement parts in the event that the registration card has not been completed and returned.
Please note that this is not transferable and is extended only to, and is solely for, the benefit of the original purchaser of the
stove and will therefore only apply when the dated sales receipt as proof of purchase is produced to Danburn.
WHAT IS NOT COVERED: The warranty does not cover
1. Consumable service parts being repair or replacement of parts, which are subject to normal wear and tear during the
warranty period or parts that require replacement in connection with normal maintenance. Such parts include but are not
limited to baffles, fire bars, grate assemblies, firebricks, glass, and glass assemblies, ash trays, and sealing materials such as
sealing rope. Consumable parts will require periodic replacement.
2. Senotherm painted surfaces.
3. Damage resulting from installation and usage other than as described in Danburn installation and operation instructions, or
if the installation does not conform to local building and fire and safety regulations.
4. Defects or faults caused by local conditions such as draught problems and chimney defects.
5. Damage resulting from over firing the appliance - over firing can be identified by warped plates and areas where the paint
pigment has been burned off or by chipping, cracking, bubbling and discolouration of the porcelain enamel finish in the case
of enamel stoves (as further described in the operation manual).
7. Damage caused by use of the wrong type of fuel.
8. Damage caused by modifications or repair other than as expressly authorised by Danburn or by the user or any other party
other than Danburn.
9. Damage made while the stove is in transit. (Any appliance so damaged must not be installed or operated as this may
damage any claim you may have against the carrier/authorised dealer). Please contact the authorised Danburn dealer from
whom you bought the stove.
10. Damage arising where the stove has been used for commercial, business or resale purposes nor shall we have any liability
to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11. Parts of products for which any manufacturer other than Danburn provides warranties.
Products repaired or replaced under the warranty are covered only for the remainder of the original warranty period.
Any claim under this warranty must in the first instance be submitted to the authorised dealer from whom the stove was
purchased. If such dealer has ceased trading or is no longer an authorised dealer please write to Danburn, indicating the
model number, size and serial number, the place, price and date the stove was purchased (including the original sales receipt)
the date it was installed and any other information which Danburn may reasonably require.
The warranty does not affect your statutory rights and in particular Danburn does not seek to limit liability for death or
personal injury caused by Danburn’s negligence or the negligence of its employees, agents or subcontractors. Danburn will
not in any circumstances (whether under the warranty or otherwise) be responsible for loss or damage you suffer that is not a
foreseeable result of its breach of this warranty).
