TIMER SETTINGS
CALIBRATION OF SENSOR RANGE
•
Cut the power
•
Connect power to the dispenser
•
Place your flat hand close to the sensor until the green light on the front of the tap
turns off and starts flashing red.
•
Move your hand to the desired activation distance
•
The calibration setup has completed with the new distance when it starts blinking
green again.
TROUBLESHOOTING AND CORRECTIVE ACTIONS
SYMPTOM
CORRECTIVE ACTION
The dispenser has stopped
dispensing
•
Ensure power is on.
•
Ensure the soap reservoir is installed properly in it’s
holder.
•
Ensure the hose is not bent or twisted.
•
Ensure the tubing is installed correctly and fits tightly. A
broken hose will not fit tightly on the pumpe, soap will
be dripping and it will eventually damage the control
box.
•
Ensure exit nozzle, hose and pump are not clogged.
•
Ensure that soap meets specified viscosity range:
SOAPTAP 378 viscosity 1cP - 3000cP.
FOAMTAP 382 viscosity 1cP.
Soap dispenser is malfunc-
tioning
•
Check the IR-sensor works properly (see section for
light indication p. 8).
•
Clean sensor for dirt.
•
Cut off power and reconnect to restart the system.
•
You could try to calibrate the sensor range (see section
for sensor calibration).
•
If the problem persists, replace the sensor.
The soap dispenser sounds
strained and it does not
dispense a full dose
•
Ensure there are no bends, knots or kinks on the hose.
•
Check if the nozzle, hose or pump is clogged.
•
Ensure that soap meets specified viscosity range:
•
SOAPTAP 378 viscosity: 1cP - 3000cP
FOAMTAP 382 viscosity: 1cP
Flashing green light
•
Confirm the unit’s reservoir is filled with soap.
•
If soap reservoir is not empty, remove reservoir from
wall bracket and place it back to reset light indicator for
empty soap reservoir.
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