Exchange and Repair Programs
22
6 Exchange and Repair Programs
Daktronics Part Numbers
All parts in Daktronics displays are assigned a part number. Daktronics part numbers are
commonly found on drawings and are used when requesting replacement parts from
Daktronics Customer Service. Take note of the following part number formats.
• “0P-_ _ _ _-_ _ _ _” denotes an individual circuit board.
• “0A-_ _ _ _-_ _ _ _” denotes an assembly. An assembly can be a single circuit board or
a collection of components that function together, usually mounted on a single plate
or in a single enclosure.
• “0Z-_ _ _ _-_ _ _ _” denotes an assembly.
•
“W-_ _ _ _” denotes a wire or cable. Cables may also carry the assembly numbering
format in certain circumstances. This is especially true of ribbon cables.
• “PR-_ _ _ _ _-_ _” denotes a specially ordered part.
Most circuit boards and components within this display carry
a label listing the part number of the unit. If a circuit board or
assembly is not in the replacement parts list, use the label to
order a replacement. A typical label is shown in
part number is bolded.
Daktronics Exchange and Repair &
Return Programs
To serve customers’ repair and maintenance needs, Daktronics offers both an Exchange
Program and a Repair & Return Program.
Exchange Program
Daktronics offers a unique Exchange Program as a quick service for replacing key parts
in need of repair. If a part requires repair or replacement, Daktronics sends the customer
a replacement, and the customer sends the defective part to Daktronics. This decreases
display downtime.
Before Contacting Daktronics
Identify these important part numbers:
Display Serial Number:
Display Model Number:
Contract Number:
Date Installed:
Location of Display (Mile Marker Number):
Daktronics Customer ID Number:
Figure 9:
Typical Label
