Daktronics VANGUARD VL-3500 Series, Руководство пользователя

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Exchange and Repair Programs
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8 Exchange and Repair Programs
All parts in Daktronics displays are assigned a part number. Daktronics part numbers
are commonly found on drawings. Those part numbers can be used when requesting
replacement parts from Daktronics Customer Service. Take note of the following part
number formats. (Not all possible formats are listed here.)
• “0P-_ _ _ _-_ _ _ _” denotes an individual circuit board.
• “0A-_ _ _ _-_ _ _ _” denotes an assembly. An assembly can be a single circuit
board or a collection of components that function together, usually mounted on
a single plate or in a single enclosure.
• “0Z-_ _ _ _-_ _ _ _” denotes an assembly.
• “PR-_ _ _ _ _-_ _” denotes a specially ordered part.
Most circuit boards and components within this display carry a
label that lists the part number of the unit. If a circuit board or
assembly is not listed in the replacement parts list, use the label
to order a replacement. A typical label is shown in Figure 20 .
The part number is in bold.
Daktronics Exchange and Repair &
Return Programs
To serve customers’ repair and maintenance needs, Daktronics offers both an Exchange
Program and a Repair & Return Program.
Exchange Program
Daktronics offers a unique Exchange Program as a quick service for replacing key parts
in need of repair. If a part requires repair or replacement, Daktronics sends the customer
a replacement, and the customer sends the defective part to Daktronics. This decreases
display downtime.
Before Contacting Daktronics
Identify these important part numbers:
Display Serial Number:
Display Model Number:
Contract Number:
Date Installed:
Location of Display (Mile Marker Number):
aktronics Customer ID Number:
To participate in the Exchange Program, follow these steps.
1. Call Daktronics Customer Service :
Figure 20: Typical Label
Market Description
Customer Service
Number
Department of Transportation, mass transits, airports, parking
facilities
800-833-3157