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Access and Troubleshoot the Webcam

23

9  Access and Troubleshoot the Webcam

The information is this section describes how to retract 

the webcam to the display face for service and provides 

some basic troubleshooting steps. Work with the help 

desk to verify the camera is aligned and in focus after 

servicing or cleaning the webcam.

Retract the Webcam to the Display 

Face (Rotation Mount Only)

1� 

Remove the three short bolts from the elbow 

assembly. Refer to 

Figure 38

.

Do not remove the long bolts in the collar.

2� 

Use the handle to carefully pivot the webcam arm to 

the front of the catwalk.

Note: 

Verify that webcam cables are not pulled or 

pinched when pivoting the webcam arm.

3� 

Return the webcam arm to the original position 

when servicing the webcam.

4� 

Replace and tighten the three short bolts.

5� 

Work with Daktronics help desk to verify the webcam 

is focused and functioning properly.

Troubleshoot the Webcam

This section provides some basic power troubleshooting 

steps to perform if the webcam is not functioning 

properly. Refer to 

Figure 39

 while reading the table 

below.

Issue

Troubleshooting Steps

Both LED 

indicators on 

the webcam 

are off.

•  Check Cat5 connections inside surge protector to ensure they are secure.
•  Verify M12 connection for camera on back of display is securely fastened.
•  Inside the ISP box, verify camera is connected to port 1 on POE side of POE 

switch and LED indicators are on.

•  Verify power connection to POE switch and AC adapter are securely 

fastened.

•  If all connections are securely fastened but indicators are off, work with the 

help desk to further troubleshoot the issue.

•  The POE surge may be damaged. Use a RJ45 coupler to bypass.

Short

Bolt (x3)

Handle

Figure 38: 

Webcam Arm Bolts

Red LED

Green LED

Figure 39: 

Webcam LED Status 

Indicators

Содержание DB-66 Series

Страница 1: ...201 Daktronics Drive Brookings SD 57006 5128 www daktronics com support 800 325 8766 DB 66XX SERIES DIGITAL BILLBOARD SERVICE MANUAL P2283 DD4816468 Rev 02 04 May 2021...

Страница 2: ...limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a com...

Страница 3: ...15 Module Status Indicators 15 Perform a Module Self Test 15 Replace Module Power Supplies 15 Test and Replace a ProLink Router 16 Test a PLR 16 Testing the Display Face with the PLR 16 Replace a Pro...

Страница 4: ...ii This page intentionally left blank...

Страница 5: ...ule Consists of a display board with LEDs a driver board or logic card housing a module latch assembly and a louver Each module is individually removable from either the front or back of the display M...

Страница 6: ...Pin Mate N Lok Plug P 1439 Air Filter EN 2564 Splice Tool TH 1186 400W Power Supply 0A 2133 4005 Locate the Spare Parts Rack Spare parts are located inside the display cabinet behind the left most doo...

Страница 7: ...lay FRUs Control System FRUs Description Daktronics Part Number Description Daktronics Part Number Module 0A 2278 5000 20MT 0A 2277 5000 16MT Meraki Router A 4036028 400W Power Supply 0A 2133 4005 DMP...

Страница 8: ...tion Daktronics Part Number Power Entrance 15 Amp 1P Breaker S 1187 60 V Surge Protector A 3159 Power Entrance 20 Amp 2P Breaker S 1243 Axial Fan 16 A B 1102 Power Entrance 6 Amp 1P Breaker S 1244 Fil...

Страница 9: ...tion panel and is redistributed to the power supplies Refer to the layout drawing for display specific power distribution Display Signal Overview Signal is sent from the DMP 8000 to the VIP 5160 The V...

Страница 10: ...ons in the SmartLinkTM to cycle power to the components because it can take as long as an hour to reset the relays Display Troubleshooting Work with Daktronics help desk or experienced technicians to...

Страница 11: ...lp desk at 1 877 DAK HELP 325 4357 and have them verify the content that was supposed to play was successfully uploaded and sent to the display Display too bright 1 Immediately call Daktronics help de...

Страница 12: ...y the PLR has power and is functioning Disconnect and reconnect power to the PLR 6 Verify there is power to that display section by checking module status indicators on multiple modules If there is no...

Страница 13: ...e power indicator is on there is most likely a SATA cable issue If the module power indicator light is off check the power supplies for the modules at each end of the issue are on If not power or sign...

Страница 14: ...the door outward so it clears the tab located on the door Refer to Figure 9 3 Lift the door upward to disengage its tabs from the slots on the display s backsheet Refer to Figure 10 4 Lower door unti...

Страница 15: ...module from the display face just far enough to reach the back of the module 4 Disconnect the power and SATA cables from the back of the module 5 Gently place the module on a clean and dry surface No...

Страница 16: ...ard to the lanyard attachment ring on the bottom of the module that will be removed Refer to Figure 12 4 Disconnect the SATA and power cables from the back of the module 5 With a 1 8 hex head wrench t...

Страница 17: ...the enclosure Reinstall a Module Rear Access When installing new modules place them in the outer ring of the display 1 Rotate and carefully guide the module through the module opening as shown in Figu...

Страница 18: ...ower harness attached to the fan Refer to Figure 18 2 Press inward on the bottom of each side of the fan plenum Refer to Figure 19 3 When the plenum tabs shown in Figure 20 disengage gently pull the p...

Страница 19: ...0 seconds 3 Reconnect the power to start the self test 4 Verify the module is running a self test Remove the SATA cable and cycle power to the module to stop the self test For more information see DD1...

Страница 20: ...if the error persists after troubleshooting Note It is possible to have a break in just one path so for example it is possible all of the modules may turn Yellow indicating A is healthy but only some...

Страница 21: ...e PLR SATA and power cables 3 Using a Phillips screwdriver loosen the PLR assembly set screw 4 Lift the PLR assembly to disengage it from the display 5 Reverse Steps 2 4 to install the new PLR 6 Verif...

Страница 22: ...loss detection and remote power cycling for the DB 66XX series digital billboards Figure 34 shows the SmartLinkTM configuration Open the ISP Box To access ISP box components complete the following st...

Страница 23: ...the incoming power to the VIP 5160 2 Disconnect the communication cables 3 Remove the screw at the bottom of the VIP 5160 4 Lift the VIP 5160 and disengage the hooks to remove it 5 Reverse Steps 1 4...

Страница 24: ...from the router 2 Disconnect the Cat 5 cables from the side of the router 3 Carefully and firmly pull the router forward off of the dual lock tape and out of the enclosure 4 Reverse Steps 1 3 to inst...

Страница 25: ...r Required Tools Phillips screwdriver 1 Unplug the 3 pin Mate N Lok power jack from the outside of the enclosure 2 Disconnect the power cables from both sides of the Z filter 3 Remove the screws that...

Страница 26: ...ld dim within a couple of minutes Remove the fabric and verify the display returns to the brighter setting If possible work with the help desk and have them monitor the display IDM dimming levels Repl...

Страница 27: ...ee short bolts 5 Work with Daktronics help desk to verify the webcam is focused and functioning properly Troubleshoot the Webcam This section provides some basic power troubleshooting steps to perform...

Страница 28: ...SP box is connected and LED indicators are on If the LED indicators on the POE switch are on check the Ethernet connections from the Router to the POE switch from the POE switch to the back of the dis...

Страница 29: ...tting it in the enclosure Inspect the control system for damage Perform an inventory of the spare parts rack Have the help desk run a diagnostics check of the display Work with the help desk to repair...

Страница 30: ...26 This page intentionally left blank...

Страница 31: ...ments in this section Reference Documents Performing a Daktronics Module Self Test DD1944805 How to Perform a PLR 6050 Self Test DD2268420 ProLink Router 6050 Manual DD1735784 Block Diagrams Block Dia...

Страница 32: ...28 This page intentionally left blank...

Страница 33: ...Daktronics Warranty and Limitation of Liability 29 B Daktronics Warranty and Limitation of Liability Click here to view Warranty and Limitation of Liability information...

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