MAN# 650142
Troubleshooting guide.
Problem
Possible cause
Solution
Clock will not light up
Red wire does not have
Connect to a location that has power
power.
when the key is on.
Orange wire does not have
Connect to a location that has power
power.
all of the time.
Black wire is not getting
Connect ground to a different location.
a good ground.
Power is reversed.
Connect black to negative ground, red and
orange to +12V power.
Clock is damaged.
Return clock for repair. (see instructions)
Clock will not turn off when
The red and orange wires
Connect the red to switched power, the
the key is off.
are reversed.
orange to constant power.
Clock lights up, but does
Loose connection on orange
Reconnect orange wire.
not read correctly.
power wire.
Poor ground connection.
Move ground to different location
Time is not set.
Set time. (see instructions)
Clock is damaged.
Return clock for repair. (see instructions)
Clock will not keep time.
Orange wire does not have
Connect to a location that has power when
constant power.
the key is on or off.
Loose connection on orange
Reconnect orange wire.
power wire.
Poor ground connection.
Move ground to different location
Clock will not dim.
Blue wire is not connected
Check wiring connections.
correctly.
Clock remains dim at all
Blue wire is getting power
Connect blue wire to location that only
times.
all of the time.
has power when the headlights are on.
Battery is very low.
Recharge or replace vehicle battery.
Clock is damaged.
Return clock for repair. (contact factory)
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical consultation is available to help you work through any
questions or problems you may be having installing one of our products. Please read through the Troubleshooting Guide. There, you will find the solution to most
problems.
Should you ever need to send the unit back for repairs, please call our technical support line, (605) 332-6513, to request a Return Merchandise Authorization
number.
Package the product in a good quality box along with plenty of packing material. Ship the product by UPS or insured Parcel Post. Be sure to include the
RMA number on the package, and include a complete description of the problem with RMA number, your full name and address (street address preferred), and a
telephone number where you can be reached during the day. Any returns for warranty work must include a copy of the dated sales receipt from your place of purchase.
Send no money. We will bill you after repair.
Dakota Digital 24 Month Warranty
DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and condition, be proven defective in material
or workmanship within 24 MONTHS FROM THE DATE OF PURCHASE, such defect(s) will be repaired or replaced at Dakota Digital’s option.
This warranty does not cover nor extend to damage to the vehicle’s systems, and does not cover removal or reinstallation of the product. This Warranty
does not apply to any product or part thereof which in the opinion of the Company has been damaged through alteration, improper installation, mishandling, misuse,
neglect, or accident.
This Warranty is in lieu of all other expressed warranties or liabilities. Any implied warranties, including any implied warranty of merchantability, shall be
limited to the duration of this written warranty. Any action for breach of any warranty hereunder, including any implied warranty of merchantability, must be brought
within a period of 24 months from date of original purchase. No person or representative is authorized to assume, for Dakota Digital, any liability other than expressed
herein in connection with the sale of this product.
4510 W. 61ST St. N., Sioux Falls, SD 57107
Phone: (605) 332-6513 FAX: (605) 339-4106
www.dakotadigital.com
©Copyright 2004 Dakota Digital Inc.
