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31

Description

Analysis of cause

Air conditioner 

can't be configured 

successfully

1. Check the mobile connected Wi-Fi address and password is correct;

2. Check the air conditioner under configuration status;

3. There are any firewall or other restrictions have been set or not;

4. check the router work normally;

5. Make sure air conditioner, router and mobile work within signal scope;

6. Check  router shielding App or not;  

Software display: Identification failed, 

It means the air conditioner has been reset, and the mobile phone lost 

control permission. 

You need to connect Wi-Fi to get permission again. 

Please connect the local network and refresh it.

After all still can't work, please delete air conditioner and wait its refresh.

Mobile can't control 

air conditioner

Software display: Air conditioner out of line. 

Please check network working;

1. The air conditioner has been reconfiguration;

2. Air conditioner out of power;

3. Router out of power;

4. Air conditioner can't connect to router;

5. Air conditioner can't connect to network through the router

   (under remote control mode);

6. Mobile can't connect to router(Under local control mode);

7. The mobile phone can't connect to network (under remote control mode).

Mobile can't find air

conditioner

Trouble Shooting 

Notice

1. For technical update, there is maybe deviation of the actual items from what is on the manual. We 
    express our apologies. Please refer to your actual product and APP.
2. Smart air conditioner APP can be altered without notice for quality improvement and also be deleted 
    depending on the circumstances of manufacturing firms .
3. In case Wi-Fi signal strength is weakened, smart App may be disconnected. So make sure the indoor 
    unit near to wireless router. 
4. DHCP server function should be activated for wireless router.
5. The internet connection may fail because of a firewall problem. In this case, contact your internet 
    service provider.
6. For smart phone system security and network setting, make sure Smart air conditioner APP is trusted. 

Содержание DXTH-20

Страница 1: ......

Страница 2: ...e This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection agains...

Страница 3: ...NTS Wi Fi Module specification and basic information 1 Download and Install the App 2 Activate APP 3 Registration 4 Login 6 Add device 8 Air conditioner control 10 Account management 29 Trouble Shooti...

Страница 4: ...t Open the front panel the Wi Fi module is nearby the electric box cover or on the panel RESET SN Reset button Connecting cable 2 Basic parameters for Wi Fi module 2 400 2 500GHz Protocol stack suppor...

Страница 5: ...e Method1 Please scanthe QR codewith a browser scanner download andinstall the APP Method2 Open theGoogle Play Store on your smart phoneand search SmartLife download and install the APP For IOS smartp...

Страница 6: ...en then enter the activate code and tap CONFIRM Smart Life Activate QR code and activation code Note Without the QR code or activation code you can t active the APP and using it please keep them safe...

Страница 7: ...e latest laws and regulations By clicking Agree you agree that you have fully read understood and accepted all the content of the revised Privacy policy Please take your time to read the Privacy Polic...

Страница 8: ...is sent to your phone 86 Resend 55s Set Password 6 20 characters for password including character numbers Login Login Login China 86 138 I agree with Service Agreement and Policy Log in SMS verify an...

Страница 9: ...dd family Done Family Location Set location Smart devices in rooms Living Room Master Bedroom Second Bedroom Dining Room Kitchen Study Room Add Room You can change the room settings anytime My home ch...

Страница 10: ...ation code Verification code is sent to your phone 86 Resend 55s Or you can reset the password as below 1 Tap Forgot password 2 Enter your account phone number or e mail address and tap button Obtain...

Страница 11: ...display PP means Searching the router SA means connected to the router AP means connected to the server Add Device Add Manually Search Device Large Home Ap Security Sensors Split Air condi tioner Wind...

Страница 12: ...time PP SA AP shining in turn on the indoor display PP means Searching the router SA means connected to the router AP means connected to the server Add Device Add Manually Search Device Large Home Ap...

Страница 13: ...re information Welcome home V All Devices Living Room room Master Bed Home Me Sample1 Sample2 Turned off Already On ON OFF Fan Speed Precision Air Flow More Eco Sleep Mode Timer 6DPSOH Cool 0 Note The...

Страница 14: ...OH Turn ON OFFthe air conditioner Device details and management Increase the setting temperature Decrease the setting temperature The main control interface Back to the Home screen Indicator of settin...

Страница 15: ...etting temperature to cancel the Mode setting 6HW 7HPSHUDWXUH 7LPHU XQFWLRQ DQ 6DPSOH 0RGH DQ U HHO RRO HDW 0RGH Control form1 Select fan speed 6HW 7HPSHUDWXUH 7LPHU XQFWLRQ 6DPSOH 0RGH DQ Fan 0HG RZ...

Страница 16: ...GHT for auto swing with direction of UP DOWN LEFT RIGHT 4 Tap anywhere around the setting temperature to cancel the Function setting 6HW 7HPSHUDWXUH 7LPHU DQ 6DPSOH 0RGH Control form1 Timer adding 1 T...

Страница 17: ...7LPHU 2Q 0RGH DQ 6HW 7HPSHUDWXUH XQFWLRQ RRO XWR DQFHO GG 7LPHU 6DYH 6HOHFW GD V WR XVH 6PDUW 0RGH 7LPHU 2II 0RQ 7XHV HG 7KXU UL 6DW 6XQ 7LPHU 2Q Control form1 Timer Management WLAN Add Timer GG WLPHU...

Страница 18: ...cted Functions indicator Note it may appear slightly different depending on the air conditionermodel Example as below Tips Different backgroundfor different mode Cool Heat Dry Fan Auto ON OFF Fan Spee...

Страница 19: ...OFF Fan Speed Precision Air Flow More Eco Sleep Mode Timer 6DPSOH Cool 0 1 Tap the Fan speed button 2 Choose your desired fan speed and tap it 3 Tap the X button to back the main control screen 4 The...

Страница 20: ...e airconditioner model Example asbelow Get verification code Precision Air Flow Up Down Flow Control Left Right Flow Control Downwards Swing Up Down Swing Upwards Swing Middle Fix Top Fix Upper Fix Lo...

Страница 21: ...5 ON OFF Fan Speed Precision Air Flow More Eco Sleep Mode Timer 6DPSOH Heat 0 18 ON OFF 6DPSOH Cool 0 Fan Speed Swing Flow Eco Sleep Mode Timer Turbo Note The Main controlscreen and ECOcontrol method...

Страница 22: ...OFF 6DPSOH Cool 0 Fan Speed Swing Flow Eco Sleep Mode Timer Turbo Note The Main controlscreen may appear slightly different dependingon the air conditioner model Example as below Mode Sleep enabled C...

Страница 23: ...eep Mode Timer 6DPSOH Cool 0 Timer No Timer Timer 19 27 20 28 22 30 23 31 Save 21 29 Repeat Monday Switch OFF Once Monday Tuesday Wednesday Thursday Friday Saturday Sunday Cancel Repeat Confirm 20 Sli...

Страница 24: ...de Cool Fan Speed Mid Precision Air Flow Up Down Swing Slide up or down to select time 21 Once Monday Tuesday Wednesday Thursday Friday Saturday Sunday Cancel Repeat Confirm Tap repeat then tap your d...

Страница 25: ...the right of the switch to enable the Timer 3 Delete the Timer Slide the list bar of the Timer from right to left until Delete button appear then tap delete Timer 16 19 ON Cool Mid Up Down Swing 25 M...

Страница 26: ...n off the indoor LED display Display Display 3 Tap the to switch on off the buzzing when operating through Wi Fi APP Buzzer Buzzer Note Some air conditioner model don t have the more button 4 Tap the...

Страница 27: ...g time statistics 13 00 14 00 15 00 16 00 17 00 18 00 19 00 Kwh 0 032 0 024 0 016 0 008 0 Electricity monitoring 2019 03 DAY Month Year 2019 02 2019 03 0 13 kwh Total Electricity Consumption 0 32 kwh...

Страница 28: ...l Fan Speed Mid Precision Air Flow Up Down Swing Reservation 16 19 00 ON Cool Mid Up Down Swing 25 M After the reservation is setup the air conditioner will automatically reach your setrequirement at...

Страница 29: ...erage Temp 0 100 75 50 25 0 50 40 30 20 10 0 1kwh 2kwh 3kwh 4kwh 5kwh XXXXX ON OFF Default mode Fixed Electricity Fixed Temp Remaining electricity Total Electricity 0 kwh Room Temperature Curve Averag...

Страница 30: ...e Name Device Location Dining Room Check Device Network Check Now Device Sharing Device Info Feedback Check for Firmware Update Tap to change the device location to another room Tap to check the netwo...

Страница 31: ...d sharing members should hold pressing the home screen and slide down to refresh the device list the device will appear on the device list Details of device Adding sharing It is recommended to set per...

Страница 32: ...ount Security Time Zone Universal Nickname 6HOHFW D SLFWXUH IRU WKH DFFRXQW IURP ORFDO DOEXP Edit name Cancel Save Account one 6HOHFW WKH WLPH RQH KDQJH WKH QLFN QDPH RI RXU DFFRXQW Account Security P...

Страница 33: ...ap Me and tap Home Management 2 Tap one of the families in the family list and get into Family Settings screen Family settings Family members Room Management 2 rooms Family Location Family Name My Hom...

Страница 34: ...tioner out of power 3 Router out of power 4 Air conditioner can t connect to router 5 Air conditioner can t connect to network through the router under remote control mode 6 Mobile can t connect to ro...

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