8
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Troubleshooting
User reference guide
51
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1 – 2020.06
8 Troubleshooting
Contact
For the symptoms listed below, you can try to solve the problem yourself. For any
other problem, contact your installer. You can find the contact/helpdesk number
via the user interface.
1
Go to [8.3]:
Information
>
Dealer information
.
8.1 To display the help text in case of a malfunction
In case of a malfunction, the following will appear on the home screen depending
on the severity:
▪
: Error
▪
: Malfunction
You can get a short and a long description of the malfunction as follows:
1
Press the left dial to open the main menu and go to
Malfunctioning
.
Result:
A short description of the error and the error code is
displayed on the screen.
2
Press in the error screen.
Result:
A long description of the error is displayed on the
screen.
8.2 To check the malfunction history
Conditions:
The user permission level is set to advanced end user.
1
Go to [8.2]:
Information
>
Malfunction history
.
You see a list of the most recent malfunctions.
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