7 Error codes
Operation manual
9
D2CNL024A1AA
Wall-mounted condensing boiler
3P469438-12N – 2020.07
#
Problem
Solution
1J-64
High limit thermostat
signalise overheating
▪ Check the valves of the radiators
in the heating circuit.
▪ Check the combi boiler water
pressure. If it is low, fill the heating
circuit with water.
▪ Perform reset. If problem repeats,
contact your service agent.
80-01
Return temperature
sensor fault
Perform reset. If problem repeats,
contact your service agent.
81-01
Flow temperature
sensor fault
Perform reset. If problem repeats,
contact your service agent.
81-65
Domestic hot water
solar temperature
sensor fault
Boiler continues operation but solar
sensor is defective. Contact your
service agent.
8A-46
Freeze protection
Unit does not operate if flow
temperature sensor reads value less
than 1°C. Wait until the error code is
removed from the screen.
8H-64
Flow temperature
steep rise
Make sure radiator valves are open
enough to circulate water. Your
boiler will operate again after a while.
If problem repeats, contact your
service agent.
8H-65
Flow-return
temperature
difference too much
Make sure radiator valves are open
enough to circulate water. If problem
repeats, contact your service agent.
E1-64
Flame detection
before burner
operation
Perform reset. If problem repeats,
contact your service agent.
E1-69
Parameter CRC error Perform reset. If problem repeats,
contact your service agent.
E1-71
EK lockout failure
Permanent error. Contact your
service agent.
E1-73
Internal PCB error
Perform reset if needed. If problem
repeats, contact your service agent.
H9-01
Outside sensor fault
Boiler continues operation but
outside sensor is defective. Contact
your service agent.
HC-01
Domestic hot water
temperature sensor
fault
Boiler continues operation but you
must contact your service agent.
HJ-08
High system pressure Discharge water down to 0.8 bar.
(You can bleed the radiators.)
HJ-09
Low system pressure Increase the system pressure to
0.8 bar
HJ-10
Water pressure
sensor fault
Contact your service agent.
J6-01
Flow temperature
sensor overheating
(Can be a blocking
error or a lockout
error)
▪ Check the valves of the radiators
in the heating circuit.
▪ Check the combi boiler water
pressure. If it is low, fill the heating
circuit with water.
▪ Perform reset if needed. If problem
repeats, contact your service
agent.
J6-21
Return temperature is
higher than flow
temperature
No reset needed, burner operates
itself after a small amount of time. If
problem repeats, contact your
service agent.
JJ-64
Flue temperature
sensor fault
Perform reset. If problem repeats,
contact your service agent.
#
Problem
Solution
U4-67
Remote reset
supervision
Switch off - switch on power mains. If
problem repeats, contact your
service agent.
