background image

6 Troubleshooting

Operation manual

11

EGSAH/X06+10DA9W(G)
Daikin Altherma 3 GEO
4P569812-1 – 2019.02

WARNING

The  refrigerant  inside  the  unit  is  mildly  flammable,  but
normally  does  NOT  leak.  If  the  refrigerant  leaks  in  the
room  and  comes  in  contact  with  fire  from  a  burner,  a
heater, or a cooker, this may result in fire, or the formation
of a harmful gas.

Turn  off  any  combustible  heating  devices,  ventilate  the
room,  and  contact  the  dealer  where  you  purchased  the
unit.

Do  NOT  use  the  unit  until  a  service  person  confirms  that
the  part  from  which  the  refrigerant  leaked  has  been
repaired.

5.2

To find the contact/helpdesk
number

1

Go to [8.3]: 

Information

 > 

Dealer information

.

6

Troubleshooting

6.1

To display the help text in case of
a malfunction

In  case  of  a  malfunction,  the  following  will  appear  on  the  home
screen depending on the severity:

: Error

: Malfunction

You  can  get  a  short  and  a  long  description  of  the  malfunction  as
follows:

1

Press the left dial to open the main menu and go to

Malfunctioning

.

Result: 

A short description of the error and the error

code is displayed on the screen.

2

Press   in the error screen.

Result: 

A long description of the error is displayed

on the screen.

6.2

Symptom: You are feeling too cold
(hot) in your living room

Possible cause

Corrective action

The desired room temperature is
too low (high).

Increase (decrease) the desired
room temperature. See 

"3.3.2 To

change the desired room
temperature" on page 6

.

If the problem recurs daily, do
one of the following:

▪ Increase  (decrease)  the  room

temperature  preset  value.  See
the user reference guide.

▪ Adjust  the  room  temperature

schedule.  See 

"3.6  Schedule

screen: Example" on page 7

.

The desired room temperature
cannot be reached.

Increase the desired leaving
water temperature in accordance
with the heat emitter type. See

"3.3.3 To change the desired
leaving water temperature" on
page 6

.

Possible cause

Corrective action

The weather-dependent curve is
set incorrectly.

Adjust the weather-dependent
curve. See the user reference
guide.

6.3

Symptom: The water at the tap is
too cold

Possible cause

Corrective action

You ran out of domestic hot
water because of unusual high
consumption.

If you immediately need domestic
hot water, activate the DHW tank

Powerful operation

. However,

this consumes extra energy. See

"3.4.4 Using DHW powerful
operation" on page 6

.

If the problems recurs daily, do
one of the following:

▪ Increase 

the 

DHW 

tank

temperature  preset  value.  See
the user reference guide.

▪ Adjust 

the 

DHW 

tank

temperature 

schedule.

Example: 

Program 

to

additionally 

heat 

up 

the

DHW  tank  to  a  preset  value
(

Eco  setpoint

  =  lower  tank

temperature)  during  the  day.
See 

"3.6  Schedule  screen:

Example" on page 7

.

The desired DHW tank
temperature is too low.

6.4

Symptom: Heat pump failure

When  the  heat  pump  fails  to  operate,  the  backup  heater  can  serve
as  an  emergency  heater  and  either  automatically  or  non-
automatically take over the heat load.

▪ When  auto  emergency  is  set  to 

Automatic

  and  a  heat  pump

failure  occurs,  the  backup  heater  will  automatically  take  over  the
heat load and the domestic hot water production.

▪ When  auto  emergency  is  set  to 

Manual

  and  a  heat  pump  failure

occurs,  the  domestic  hot  water  and  space  heating  operation  will
stop and need to be recovered manually via the user interface. To
recover  operation  manually,  go  to  the 

Malfunctioning

  main

menu screen, where the user interface will then ask you to confirm
whether the backup heater can take over the heat load or not.

When  the  heat  pump  fails, 

  or 

  will  appear  on  the  user

interface.

Possible cause

Corrective action

Heat pump is damaged.

See 

"6.1 To display the help text

in case of a malfunction" on
page 11

.

INFORMATION

When  the  backup  heater  takes  over  the  heat  load,
electricity consumption will be considerably higher.

6.5

Symptom: The system is making
gurgling noises after
commissioning

Possible cause

Corrective action

There is air in the system.

Purge air from the system.

(a)

Содержание Altherma 3 GEO EGSAH10DA9W

Страница 1: ...Operation manual Daikin Altherma 3 GEO English Operation manual Daikin Altherma 3 GEO EGSAH06DA9W EGSAH10DA9W EGSAX06DA9W G EGSAX10DA9W G...

Страница 2: ...ep the documentation for future reference Target audience End users Documentation set This document is part of a documentation set The complete set consists of General safety precautions Safety instru...

Страница 3: ...cator b LCD screen c Dials and buttons Status indicator The LEDs of the status indicator light up or blink to show the operating mode of the unit LED Mode Description Blinking blue Standby The unit is...

Страница 4: ...Measured tank temperature 1 b Current date and time c Disinfection Powerful Disinfection mode active Powerful operation mode active d Space operation mode Cooling Heating e Outdoor quiet mode e1 6 Me...

Страница 5: ...e or cooling mode Tank Set the domestic hot water tank temperature User settings Gives access to user settings such as holiday mode and quiet mode Information Displays data and information about the i...

Страница 6: ...temperature is set by your installer in accordance with the heat emitter type Only adjust the leaving water temperature settings in case of problems You can use the leaving water temperature setpoint...

Страница 7: ...itional menu items for the user are now visible 3 6 Schedule screen Example This example shows how to set a room temperature schedule in heating mode for the main zone INFORMATION The procedures to pr...

Страница 8: ...e Sun User defined 1 C 4 Select Paste Delete Edit Copy Paste Result Mon Sat Wed Fri Thu Tue Sun User defined 1 C 5 Repeat this action for all other weekdays Mon Sat Wed Fri Thu Tue Sun User defined 1...

Страница 9: ...Operation mode Operation mode schedule 5 Tank Powerful operation Comfort setpoint Eco setpoint Reheat setpoint Schedule WD curve type 7 User settings Language Time date Holiday Quiet Electricity pric...

Страница 10: ...Example When you have a party or when you are leaving for a couple of hours For longer periods You can use the holiday mode Example When you stay at home during your holiday or when you go away durin...

Страница 11: ...6 Possible cause Corrective action The weather dependent curve is set incorrectly Adjust the weather dependent curve See the user reference guide 6 3 Symptom The water at the tap is too cold Possible...

Страница 12: ...collectors check if or is displayed on the home screen of the user interface If not you can purge air immediately If yes make sure that the room where you want to purge air is sufficiently ventilated...

Страница 13: ......

Страница 14: ......

Страница 15: ......

Страница 16: ...4P569812 1 2019 02 Copyright 2019 Daikin 4P569812 1 0000000T...

Отзывы: